Rescuing Leftover Cuisine (RLC) is a nonprofit organization committed to fighting food insecurity and preventing wasted food. We have cultivated a network of dedicated food rescuers who bring food directly from our food donors to nonprofit recipients, letting neighbors help neighbors while reaping the environmental and economic benefits of reducing wasted food. Founded in 2013, our simple, but elegant model has saved over 8 million pounds of food since our inception.

Web Application Support Internship

About RLC

Rescuing Leftover Cuisine (RLC) is a nonprofit organization committed to fighting food insecurity and preventing wasted food. We have cultivated a network of dedicated food rescuers who bring food directly from our donors to nonprofit organizations, letting neighbors help neighbors while reaping the environmental and economic benefits of reducing wasted food. Founded in 2013, our simple, but elegant model has redistributed over 10 million pounds of food cumulatively, and almost 3 million pounds in 2022 alone.

The Position

As a Web Application Support Intern at Rescuing Leftover Cuisine, you'll be integral to supporting the ongoing development, maintenance, and quality of our custom-built Ruby on Rails web application. Note This role does not involve software development or coding tasks. This role provides a comprehensive experience in web development processes, with a focus on quality assurance, user experience, and product improvement. You'll collaborate closely with both our internal tech team and external consulting group to contribute to the enhancement of our web application, ensuring it meets the highest standards of quality and user satisfaction.

Responsibilities

• Perform QA Testing Conduct manual QA testing of new features, enhancements, and bug fixes on our web application.
• Documentation Create technical documentation for APIs, new features, and Salesforce integrations.
• Knowledge Sharing Develop tutorials or workshops based on your learnings, which can be shared with the internal team and/or external users.
• Competitor Analysis Investigate how similar platforms handle challenges that our web app is addressing, and report findings to the team.
• Salesforce Integration Testing Conduct tests to ensure Salesforce integrations are functioning as expected.
• User Feedback Gathering Collect and analyze feedback from internal and external users to inform development priorities.
• Bug Reporting and Tracking Identify, document, and track software defects using our bug tracking system.
• Trello Board Management Assist in keeping our development tasks organized on Trello.
• Tech Team Collaboration Participate in weekly tech meetings to collaborate with internal team members and our tech lead.
• Continuous Improvement Contribute to initiatives aimed at streamlining and improving development and QA processes.
  
  

Qualifications

Enrolled in a degree program related to Computer Science, Information Technology, Business Information Systems, UX/UI Design, Business Administration, or a related field.

Strong analytical skills and attention to detail.

Excellent communication skills and the ability to collaborate effectively in a team environment.

An eagerness to learn, contribute, and adapt in a fast-paced setting.

Solid understanding of web applications, software testing concepts, and integration testing is a plus.

This is a volunteer opportunity provided by VolunteerMatch, in partnership with LinkedIn for Good.