Summary

Job Title : Operations Manager

Function : Operations

Reports to : COO

Location : Hyderabad Office

Details

Job Type : Full-time, starting October/November 2024

Work-days : Monday to Friday

Work-hours : 40 hrs per week

Remuneration : 9 to 11 lakhs pa (negotiable as per experience)

About Inqui-lab Programs

Inqui-lab programs aim to nurture problem-solving capacities in adolescents aged 12 to 18 years. When we look at the OECD Report, our National Educational Policy, or the pandemic itself, it is clear that students of today need to learn more than just literacy and numeracy. They need such adaptive capacities that not only make them job ready but help them solve the many complex problems that they see around them. What better place to support and build these skills than when young?

Through our foundational programs, the in-person Think & Make and the hybrid School Innovation Challenge (UniSolve), we work towards providing problem-solving experiences to students using simplified design thinking processes. With the targeted Discover & Empower Student Innovators, we work towards creating a community of students who have displayed intent to solve problems (or wish to do so) from our foundational programs by leveraging technology and providing them a safe space. With Youth for Social Impact, we work alongside Higher Education partners to nurture human centred design and entrepreneurial mindsets in college-going youth. Across all, the offering remains : engage in problem-solving, introduce & strengthen target skills, and build awareness to different opportunities.

About the Role

In this role you will effectively manage project operations and implementation, ensuring they align with the organisation’s strategic goals and contribute positive growth.

Key Tasks & Responsibilities

Project Management:

• Plan and Design: Create detailed project plans that outline scope, resources, timelines, and milestones. Use project management tools to maintain visibility of all project elements.
• Implementation: Ensure projects are executed according to plan, adjusting strategies as necessary to address challenges or changes in scope. Coordinate with different organisational functions to ensure optimal use of resources.
• Monitoring and Evaluation: Regularly track project progress against goals and objectives using KPIs, conducting evaluations to assess impact and identify areas for improvement.
• Risk Management: Identify potential risks to project success and develop mitigation strategies. Maintain flexibility to adapt plans and manage the team through unforeseen challenges.

Operations Management:

• Operational Efficiency: Manage daily project operations to support project outcomes and organisational goals.
• Budget Management: Develop and manage operational budgets carefully, ensuring optimal allocation of resources for maximum impact and efficiency.
• Policy Enforcement: Implement and uphold policies and procedures that enhance operational effectiveness and ensure compliance with regulatory requirements.

Team Management:

• Leadership and Development: Provide strong leadership to the operations team. Set clear goals and expectations, and offer regular feedback. Invest in team development through training and professional growth opportunities.
• Resource Management: Ensure that all team members have the necessary resources and support to perform their roles effectively.
• Conflict Resolution: Act as a mediator to resolve conflicts within the team, maintaining harmony and cooperation among members.
• Capacity Building: Train and Coach the program operations team for effective implementation of school programs.

Stakeholder Engagement:

• Relationship Building: Forge and maintain strong relationships with educational partners, government entities, and donors. Understand their needs and expectations to better align organisational projects and initiatives.
• Communication: Serve as a key point of contact (with respect to projects) for stakeholders, ensuring that all communication is clear, timely, and professional. Facilitate regular meetings and updates.

Reporting and Compliance:

• Comprehensive Reporting: Ensure that all project and operational reporting is completed accurately and on time, including financial reports, progress updates, and compliance documents.
• Regulatory Compliance: Monitor the organisation’s compliance with grant and funder requirements, legal regulations, and internal policies.
• Management Reports: Prepare and present regular operational reports to the executive team.

Skills and Qualifications

• 3+ years experience at project manager role working in the development/education sector.
• 5+ years of people management experience
• Experience in driving operations in multi-stake holder, challenging, resource-constrained and goal driven environments.
• Results-oriented with a focus on impact and outcomes.
• Proficiency in analysing data and making inferences to drive strategies and decisions.
• People management skills so as to manage diverse teams to outcomes.

If nurturing the problem-solving capacity of adolescents & youth interests you, please fill out the following form: https://bit.ly/JoinIIF , where you can choose to apply for the position of “Project Operations Manager” and upload your resume / CV.