Senior Coordinator, Disaster Response & Recovery

Department: Impact Programs
Reports To: VP, Disaster Response & Recovery
Location: Hybrid – Alexandria, VA

FLSA Status: Non-Exempt
Position Type: Full-Time

Position Summary

The Senior Coordinator, Disaster Response and Recovery provides critical administrative and coordination support to Good360’s disaster response and recovery efforts. This role collaborates with cross functional teams to ensure the rapid mobilization of resources and partnerships to support impacted communities.

How Good360 is Closing the Need Gap

As the global leader in product philanthropy and purposeful giving, Good360’s mission is to close the need gap by partnering with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100,000 diverse nonprofits that support people in need. Good360 is the link between organizations with so much to give and communities in critical need, closing that gap and opening new opportunities for all. Since 1983, Good360 has distributed more than $18 billion in needed goods, including more than $3 billion in goods in 2024 alone. Good360 has been named the #2 charity on the Forbes list of America’s Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating.

The organization has also been recognized as both a top workplace in the Washington, DC metro area (by the Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).

Key Responsibilities include, but are not limited to the following

• Provide key administrative support to Good360’s rapid response strategy during active disasters, supporting the timely mobilization of products and services to non-profits, and long-term recovery programming
• Assist with post-disaster situational awareness. Duties may include online research, tracking social media content of nonprofit partners, and survey creation and analysis.
• Support research for development of Spot and Situation Reports
• Develop and maintain the DRR Grant Implementation calendar of due dates and implementation / reporting requirements
• Maintain a calendar of DRR related events and training, supporting registration, material preparation, travel, and notes as needed
• Support DRR team members on expense submissions and work with Good360’s finance team to maintain accurate records of DRR expenses
• Conduct targeted research on DRR related topics
• Support the team in the management of donations placement through the Salesforce Donation Dashboard. Duties include outreach to nonprofits, identification and resolution of internal and external hurdles, keeping Placement team abreast of status, and internal tracking.
• Liaise with the nonprofit and member services teams to ensure that DRR non-profits maintain their up-to-date registration and compliance protocols
• As needed, support other DRR staff with fielding disaster-related inquiries from nonprofit partners. Duties may include scheduling meetings with nonprofit partners and helping to facilitate onboarding with Good360.
• Help generate and disseminate reports using Good360’s internal information management tools on a regular cadence to include in bi-weekly reporting
• Assist DRR team members in ensuring accurate inventory tracking and reporting from warehouse partners
• Contribute to the development, writing, and submission of grant proposals and reports
• Administrative support for Good360 Disaster Recovery Council meetings.
• Provide on-site DRR event logistics, coordination and support (may include domestic travel).
• Additional duties as it relates to support to the DRR team, as assigned.

Qualifications/Requirements

• Bachelor’s degree in non-profit management or equivalent experience in lieu of a degree.
• 3 years of experience in operations, administrative support, grant management, donor services, customer service, or a related field.
• Experience working in disaster response and recovery a plus.
• Demonstrated project management skills, with attention to detail and the ability to manage multiple initiatives simultaneously.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks, manage multiple projects, and meet deadlines.
• Collaborative and adaptable, with the ability to work effectively across teams.
• Proficiency in Microsoft Office Suite and particularly PowerPoint and Excel.
• High degree of comfort adopting and learning new technologies.

• Passion for Good360’s mission and a commitment to social impact

Benefits

Our team is Good360’s greatest asset. We recognize that our team members contribute valuable skills, knowledge, experience, and passion that is critical to the pursuit of our mission and our progress toward closing the need gap. That is why we offer our team members numerous perks and benefits, including:

• Heath, dental, and vision coverage programs (including competitive deductible and reimbursement policy)
• Short-term and long-term disability and life insurance coverage options
• 403B plan with matching
• Generous and flexible paid time off policy
• Volunteer time off policy
• Hybrid work environment

Salary Range

$55,000 - $60,000 annually, commensurate with experience and based on DC market

Work Location

Hybrid with an office in Old Town Alexandria – minimum 2 days/week in office (Anchor Day – Tuesday)