Executive Assistant

Job Description

The Opportunity

We are seeking a highly skilled and motivated Executive Assistant to provide direct support to the CEO and leadership team. This role is critical in ensuring the executive team and Board of Directors have the resources, information, and coordination needed to drive Good360’s mission forward. Acting as the primary point of contact for both internal and external stakeholders, the Executive Assistant will facilitate executive outreach, external relations, and office administration with professionalism and efficiency.

The ideal candidate is a proactive problem-solver with exceptional judgment, communication, and organizational skills. They must be able to balance multiple priorities, manage confidential matters with discretion, and work both independently and collaboratively in a fast-paced environment. If you thrive in a mission-driven organization and excel at keeping operations running smoothly at the executive level, we encourage you to apply.

About Good360

As the global leader in product philanthropy and purposeful giving, Good360’s mission is to close the need gap by partnering with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100,000 diverse nonprofits that support people in need. Good360 is the link between organizations with so much to give and communities in critical need, closing that gap and opening new opportunities for all. Since 1983, Good360 has distributed more than $18 billion in needed goods, including more than $3 billion in goods in 2024 alone. Good360 has been named the #2 charity on the Forbes list of America’s Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating. The organization has also been recognized as both a top workplace in the Washington, DC metro area (by The Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).

Roles and Responsibilities:

Executive Support

• Manage a wide range of administrative tasks that enable the CEO to effectively lead Good360.
• Work closely with the CEO to keep her informed of upcoming commitments and priorities, ensuring timely follow-ups.
• Prepare and edit documents, reports, and presentations.
• Maintain and optimize the CEO’s calendar, ensuring her time is allocated to the highest priority initiatives.
• Anticipate the CEO’s needs ahead of meetings, conferences, and engagements.
• Attend select meetings, take detailed notes, capture action items, and ensure follow-through.
• Coordinate leadership and staff meetings, including scheduling, agenda preparation, and note-taking.
• Provide support for select HR initiatives as needed.

Board Support & Liaison

• Serve as the primary point of contact for the Board of Directors.
• Manage all logistics for board meetings and events, including scheduling, agenda distribution, presentation preparation, attendance tracking, and minute-taking.
• Assist in coordinating board committees and ensuring timely communication.

Communications, Donor Relations & Outreach

• Draft and edit internal and external communications on behalf of the CEO and leadership team.
• Support donor relations by tracking donor interactions and managing acknowledgments in collaboration with the Head of Impact Giving.
• Maintain key contact records and relationship tracking in Salesforce, ensuring up-to-date and accurate information.
• Coordinate the ordering of merchandise and gifts for staff, board members, and stakeholders.
• Work closely with the marketing team and PR consultant to support external meetings, events, and public relations initiatives

Office Administration

• Oversee office management functions, ensuring policies and procedures are in place to support a productive work environment.
• Assist in selecting vendors and managing purchases for office supplies, services, and equipment.
• Provide on-site support for meetings and events as needed.

Qualifications:

• Bachelor’s degree preferred.
• Seven to 10 years’ experience supporting executives, preferably in a nonprofit organization.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Ability to work with all levels of the organization.
• Expert level written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and social media platforms
• Demonstrates sound judgement on decision making ability.
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners, and donors.
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast- paced environment.

Benefits

Our team is Good360’s greatest asset. We recognize that our team members contribute valuable skills, knowledge, experience, and passion that is critical to the pursuit of our mission and our progress toward closing the need gap. That is why we offer our team members numerous perks and benefits, including:

• Medical, dental, and vision coverage programs (including competitive deductible and reimbursement policy)
• Short-term and long-term disability and life insurance coverage 100% employer sponsored.
• 403B plan with matching
• Generous and flexible paid time off policy
• Two weeks paid parental leave policy.
• Hybrid work environment

Work Location

• Hybrid work with an office in Old Town Alexandria. Travel is necessary for semi-annual Board Meetings and occasional events with the CEO.
• Starting salary $75,000 plus annual bonus