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Salesforce Administrator



Sales & Business Development
New York, NY, USA
Posted on Tuesday, August 22, 2023

Salesforce Administrator

Who We Are:

Zearn is the nonprofit educational organization behind Zearn Math, the top-rated math learning platform used by 1 in 4 elementary students nationwide. Zearn Math supports teachers with research-backed curriculum and digital lessons proven to double the learning gains of a typical year of instruction. Zearn Math instructional materials - including 400+ hours of digital math learning - are free for teachers and families. Zearn also offers school-wide and district-wide licenses and professional development to support implementation.

Everything Zearn does is driven by the belief that every kid can be a math kid. Learn more about us at https://about.zearn.org/.

As Salesforce Administrator, you’ll play a critical role in improving and scaling our sales operations to help Zearn effectively and efficiently serve our quickly-growing customer base,

What This Role Will Do:

  • Lead management of our critical sales tools, specifically Salesforce
    • Maintain Salesforce platform, supporting all company users to use Salesforce as efficiently as possible
    • Identify opportunities for improvement by researching best practices and staying updated on the platform’s new tools, capabilities, and update
    • Implement changes to improve functionality of Salesforce for all users
    • Research and support the build of integrations between Salesforce and other company platforms
    • Set up dashboards and reports, both in CRM and other sales tools, to track sales operations and performance, and identify areas for improvement
    • Identify, build, and manage additional non-CRM sales tools and systems that enable efficient sales and cross-functional collaboration
    • Train sales team to utilize sales tools and systems to increase sales productivity and performance, including CRM and additional sales tools
  • Support cross-functional post-sales fulfillment efforts
  • Work with Finance, Customer Success, and Development teams to improve post-sales fulfillment processes within Salesforce
  • Coordinate with Finance and Customer Success throughout the sales season to ensure timeliness and accuracy of post-sales fulfillment activities
  • Work closely with Development to assess and build necessary cross-functional system integrations

What You’ll Bring to the Role:

  • 3+ years of work experience in business, sales, or education technology as a Salesforce administrator
  • Deep knowledge of Salesforce
  • Ability to take ownership of projects from planning through to execution
  • Proficiency in Excel, data analysis, secondary research
  • Strong attention to detail, and superior organizational skills
  • Ability to multitask and prioritize to manage multiple projects on tight timelines
  • Commitment to Zearn’s mission of ensuring that all students learn and love math
  • Desire to join an entrepreneurial, fast-paced environment at a high-growth organization


This role is remote, however you may be required to travel for business and team building meetings.

Compensation & Benefits:

We offer a competitive benefits package, including comprehensive medical, dental and vision plans, short- and long-term disability, life insurance, 401K matching, parental leave, and a generous PTO policy. We also offer a collegial and passionate culture and the potential to positively impact the lives of millions of children.

To Apply: https://apply.workable.com/j/06ABA1EA23

Zearn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.