Technical Program Manager, Data Operations - Bellevue, WA

The Organization

At USAFacts, we believe facts deserve to be heard. We are on a mission to provide a comprehensive and unbiased look at our country by the numbers. Democracy thrives on serious, reasoned, and informed debate. And we’re here for it.

Founded and funded by Steve Ballmer, former CEO of Microsoft, USAFacts answers questions around government spending and outcomes. While these are basic questions, finding the answers is hard. But it’s also pretty exciting. We pull together data from thousands of jurisdictions to normalize, contextualize, and visualize these metrics so the data is approachable and understandable.

Every day, we learn something about our country, how to make complex data understandable, and how to make the American people interested in the numbers. We’re a collaborative group and are always learning from each other, too. The team is mission driven, with no political agenda nor commercial incentive; we do this work purely as a public service.

Oh, and to top it off? USAFacts was named to Fast Company’s List of the World’s Most Innovative Companies for 2025! Learn more about us at usafacts.org and linkedin.com/company/usafacts.

We’d love for you to bring your talents and your curiosity to come make a difference!

The Opportunity

At USAFacts, we are committed to providing unbiased and transparent data about the United States. We are seeking a Technical Program Manager with a strong background in data operations optimization, automation, and cross-functional delivery to join our mission-driven team. Our ideal candidate has experience working with complex data-driven products and is skilled in driving process and technology to deliver high impact outcomes and operational excellence.

The Technical Program Manager, Data Operations will streamline and automate data production workflows, expanding our ability to publish and update accurate, accessible analysis for our audience. This role will work closely with our data product, content, and engineering teams to identify and implement technology, people, and workflow improvements that lead to data-driven content delivery at scale. This role will oversee multiple contractor teams involved in data content production, including data operations and analysts.

This role is pivotal in evolving how USAFacts brings government data to the public – with accuracy, speed, and trust.

Key Priorities & Responsibilities

• Optimize data and analysis workflows, automation, and tooling to improve efficiency, ultimately driving increased velocity while maintaining our extremely high bar for accuracy and trust.
• Act as program lead across data product, content and engineering teams to scope, track, and deliver technical and operational improvements to our publishing stack.
• Provide feature requests and requirements to product and engineering teams to streamline and optimize data content production, workflow automation and scaled publishing enhancements and project manage complex feature delivery across our technology stack.
• Investigate and resolve issues in data update pipelines or publishing workflows, addressing root causes and removing blockers.
• Manage integration of updated government data into data content workflows, ensuring updated analysis reaches audience efficiently
• Identify and implement third-party software solutions to enhance workflow automation or data content delivery operations.
• Direct multiple contractor teams involved in data operations and analysis production ensuring efficiency, quality, and scalability.

Qualifications

Required Experience and Skills:

• 5+ years in technical program management, data operations, or equivalent cross-functional roles
• Background in data-driven publishing, data content systems and technology, or workflow automation with hands-on familiarity with structured data operations and scalable tooling
• Proficient in Python and cloud-based data environments
• Proven ability to lead cross-functional programs that span people, process, and technology
• Strong analytical thinking, problem-solving, and communication skills
• Education in Computer Science, Data Science, or Information Systems

Preferred Experience and Skills:

• In addition to the above, experience with government data, civic tech, or open data platforms
• Expertise in AI-driven content management and CMS platforms
• Additional education or experience in Digital Media, Journalism (with a data focus), or Business Analytics

Compensation & Benefits

Compensation

The starting cash compensation range for the Technical Program Manager role in Bellevue includes a base salary range of $146,900 to $183,600, plus a 10% performance bonus target opportunity.

The base salary maximum for the role is $220,300 per year. Individual pay increases are assessed annually based on multiple factors such as demonstrated skill in the role and context, progress and performance against goals, and increased experience.

Featured Benefits & Perks

• Medical, dental, and vision insurance with employee and dependent premiums entirely paid for by Ballmer Group
• 3 weeks of paid vacation annually
• 11 paid holidays, plus paid days off for the weekdays between Christmas and New Year
• 80 hours of paid sick leave annually
• 401(k) with 6% employer contribution
• 2:1 Ballmer Family Giving Match for charitable contributions, and $50 donation per volunteer hour
• Professional development reimbursement up to $2,000 per year
• Employer-paid life insurance of 3x salary up to $1,000,000
• Fertility and family building benefits, including back-up childcare reimbursement
• Healthcare and Dependent Care Flexible Spending Account (FSA) options
• Parking or transportation (Orca card) up to $250 monthly
• Cash stipend of $300/month (for cell phone, wellness expenses, etc.)
• Identity theft protection

Location & Hybrid Work

The position is based in Bellevue, WA.

Our organization practices intentional hybrid work. All USAFacts employees are expected to work onsite Tuesdays, Wednesdays, and Thursdays during overlapping core hours of 10:00 am to 3:00 pm. Mondays and Fridays remain flexible work-from-home or office workdays.