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UniversalGiving

UniversalGiving

Operations
San Francisco, CA, USA
Posted on Sep 18, 2025
Full-time/Part-time

Operations Assistant Pro Bono: Global/Remote - Help Change the World!

Operations

Job Summary

Pro Bono: The Operations Assistant Pro Bono focuses on UniversalGiving®’s operational projects, helping with Management follow-ups. The ideal candidate has high professional standards and strong writing and communication skills. You may want to give back and make an impact, have a first career and want to do this on the side, or are financially independent.

UniversalGiving® is an award-winning nonprofit allowing people to donate and volunteer with top-performing, vetted organizations all over the world. 100% goes directly to the cause. All partner organizations are vetted with our proprietary Quality Model®. UniversalGiving® has been featured on the homepage of Bloomberg, Oprah.com, CBS, The Wall Street Journal, and The New York Times. UniversalGiving® also has been featured in more than 16 books, including the new edition Harvard Business Review Book, HBR Guide to Delivering Effective Feedback, Arianna Huffington’s Thrive, and Laura Arrillaga-Andreessen’s Giving 2.0. We have also been acknowledged six times on Great Nonprofits’ annual Top Nonprofits lists and are highlighted in Huffington Post's list of best volunteering matching websites. We continue to gain momentum, with dozens of articles in the Christian Science Monitor and monthly contributions on Forbes. To date, we have matched more than 22,000 volunteers worth $31 million dollars’ of volunteer hours.

Responsibilities

  • Email, call, or text team members as needed to ensure task completion
  • Follow-up on End Of Day (EOD) reports
  • Follow-up on team members' progress on tasks execution
  • Review/update operational spreadsheets; Business Unit Project Management Tools (PMT)
  • Help file organization, HR, state, and tax forms
  • File and organize documents in Google Drive, Dropbox, and Salesforce
  • Update manuals and templates as needed
  • Utilize Salesforce to track and maintain contact relationships
  • With proven positive attitude and positive track record, perform research on high net-worth potential and existing donors

Qualifications

  • Bachelor's degree -- or equivalent training. We are open to students with strong GPAs and commitment to intellectual rigor.
  • Strong organizational skills
  • Meticulous attention to detail
  • Excellent written/verbal communication skills
  • Excellent Google Workspace tools and ability and willingness to learn new tools
  • Strong data entry Salesforce experience

Benefits

  • Part-time, flexible remote positions
  • Opportunity to work with a diverse, global team representing over 25 cultures
  • Gain experience with a Tech for Good nonprofit
  • With proven success & a positive attitude, UniversalGiving® is likely to facilitate J1, OPT visas

Duration and Location

  • Position is available for part-time (5-20 hours per week)
  • Minimum 6 months commitment
  • We provide remote positions with a highly globally focused team from more than 20 countries, including Russia, China, Japan, Ukraine, Georgia, the Philippines, Haiti, Germany, Canada, the Kurdish population, South Korea, the U.K., Brazil, Kenya, and many more.

To Apply

Complete your application on UniversalGiving®. Please visit the Careers section in the footer. Applications are reviewed on a rolling basis. Only applications submitted through UniversalGiving®’s website will be considered.

UniversalGiving® is committed to understanding and representing the diverse populations it serves worldwide. Members of all ages, genders, sexual orientations, races, ethnicities, nationalities, physical abilities or disabilities, religions or beliefs, and cultures are welcome as employees and volunteers in our organization. We believe that a diverse team will best serve our diverse populations. Please see our policy on Diversity, Equity, and Inclusion.

Our Vision is to “Create a World Where Giving and Volunteering Are a Natural Part of Everyday Life."®

Let’s Connect

Facebook: UniversalGiving

Twitter: @UniversalGiving

LinkedIn: UniversalGiving Page

Instagram: @UniversalGiving

Pinterest: @UniversalGiving

Our Founder And CEO, Pamela Hawley

Blog: Living and Giving (CEO blog)

Facebook: @Pamela Hawley

Twitter: @PamelaHawley

LinkedIn: Pamela Hawley

Instagram: @PamelaHawley

Pinterest: @PamelaHawley