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Internship Program Manager

TurnUp

TurnUp

Operations
United States
Posted on Jul 31, 2024

Apply Here: https://forms.gle/QVZXaKknDKMKW7jc7

Job Title: Internship Program Manager

Reports To: Executive Director

Time Commitment: Part Time - 25 Hours per Week. Mixture of fixed and flexible weekly hours.

Need to be available Sunday afternoon and evenings, Monday evenings, and Tuesday evenings ET. Flexible hours on other days of the week but must be available at least 5/7 days of the week including Sunday, Monday, and Tuesday.

Job Type: Remote Job

Pay Type: 1099 Contractor.

Pay: $32,500/year ($25/hour)

Company Background: Founded in 2019, TurnUp is a 501(c)(3) tax-deductible non-profit organization which comprises the largest youth-led voter registration and turnout initiative in America. Our goal is to close the gap between young people who want to take civic action and those who actually do so. TurnUp’s efforts include four integrated programs to increase youth voter registration and turnout: physical registration & turnout drives, relational registration & turnout drives, grassroots internship program, and digital campaigns. Since 2019, TurnUp has helped to register 250,000+ young voters; text 20 million young voters; talk to 700,000 young voters on the phone; achieve 80 million impressions of our ads making it easy to register or vote; and empower 30,000+ young interns and volunteers to spend 39,000 hours getting out the vote. Forbes recently recognized TurnUp as the #1 standout tech non-profit.

Internship Program Background: Since 2020, TurnUp has run a virtual internship program which has trained and educated over 7,000 students. College and high school students join the program to learn about civic engagement and then take action on issues of importance, particularly through phone-banking and text-banking to register young voters. Most interns commit 5 hours for 3 months and there are usually between 500 and 1,000 interns in the program at any given time. Interns are grouped into teams and each team has two team leaders who are also interns. Interns must spend 1.5 hours each week on their educational task, 1 hour in their weekly team meeting (same time each week), and 2.5 hours conducting grassroots activism, mostly in partnership with other organizations.

Further details about the internship program are available here and in our handbook here.

Job Description:

The Internship Program Administrator will be responsible for running and managing the day-to-day operations of the internship program.

Schedule details: Need to be available to provide supervision and potentially cover team meetings on Sunday afternoons and evenings, Monday evenings, and Tuesday evenings (all ET) with additional hours throughout the rest of the week. Must be available at least 5/7 days of the week including Sunday, Monday, Tuesday, and at least one weekend day. The responsibilities include:

  • Attend 17 internship team meetings per week on Sunday, Monday, and Tuesday evenings for the first 5 minutes. Meet with team leaders 10 minutes before their weekly meeting to share general program updates and offer feedback. Be prepared to host these meetings (1 hour each) if team leaders are unable to attend.
  • Promptly respond to individual Slack messages. Monitor and respond as needed in the team leader, team, and help/answer channels.
  • Update spreadsheets (copying past models) to track intern work.
  • Send messages to interns who have fallen behind on work, did not complete the required number of hours, and are having their internship ended. Remove unresponsive interns from Slack.
  • Monitor team leaders (via a dashboard sheet), track their work, and contact underperforming leaders. Periodically review leadership tenure and review applications to find replacements. Place new leaders on teams and coordinate transition.
  • Manage the weekly curriculum by reviewing, updating, and posting the weekly educational task, internship guide, and team meeting presentation.
  • Manage the internship email accounts by monitoring and replying regularly.
  • Create new teams each month for interns that have been onboarded. Manage Slack channels for new onboards.
  • Coordinate and host monthly speaker series events.
  • Maintain community culture by selecting interns to receive recognition awards, posting regular acknowledgement and celebratory messages to the community, promoting TurnUp community engagement, role modeling a professional and kind tone in all communications, and upholding our values by supporting interns speaking up and advocating for themselves and others.

Job Qualifications:

  • Excellent communication, particularly via Slack
  • Excellent Google Spreadsheets and G-Suite skills
  • Reliable and punctual
  • Strong leadership and management abilities; leadership of young people is a plus
  • Enthusiasm for our mission and the population we work with
  • Excellent organizational skills
  • Ability to follow instructions
  • Bachelor’s degree

Apply Here: https://forms.gle/4RpG865nEbQ3heYR9