Access & Information Hub Operations FellowPart-Time / Fellowship / Internship Position OverviewTrans Health HQ is seeking an Access & Information Hub Operations Fellow to help maintain, strengthen, and scale the largest free curated resource hub in trans health and wellness (5,000+ vetted resources across gender-affirming care, mental health, insurance navigation, legal support, preventative services, and more). You will ensure the hub remains accurate, up-to-date, intelligently structured, and continuously improving. Responsibilities include database upkeep, automating inputs, refining workflows, and supporting ongoing training and refresh of internal models and systems. What You’ll Do- Resource Database Maintenance: Review, update, and verify resources for accuracy, relevance, and functionality. Identify outdated links, duplicates, and coverage gaps.- Automation & Workflow Improvement: Streamline resource ingestion, categorization, and tagging; improve data integrity; automate repetitive processes where possible.- Model Training & Refresh: Refine internal tools that power search, categorization, and recommendations; ensure systems reflect updated data and community needs.- Quality Control & Data Hygiene: Maintain structured metadata standards; ensure consistent tagging and categorization across thousands of entries.- Landscape Monitoring: Track developments in trans health, policy changes, emerging services, and community resources to proactively expand and improve the hub.- Community-Centered Improvements: Identify unmet information needs—especially for underserved populations—and recommend strategic updates to address access gaps. What We’re Looking For- Strong attention to detail and comfort with structured data.- Interest in digital health, health equity, or public health infrastructure.- Ability to manage recurring operational tasks with consistency.- Comfort using tools like Airtable, Notion, spreadsheets, CMS systems, or similar.- Curiosity about the trans health landscape and care access challenges. Why This Role MattersInformation access is often the first barrier in healthcare. By maintaining and strengthening our hub, you will help reduce confusion, combat misinformation, and accelerate access to affirming care—particularly for those facing systemic barriers. About Trans Health HQTrans Health HQ is a digital care navigation platform accelerating access to high-quality gender-affirming care. Over 18,000 people globally use our free Access & Information Hub, and we also provide enterprise tools that support healthcare teams in delivering structured, affirming care. We operate at the intersection of public health, technology, and health equity, building scalable systems that improve how care is understood, accessed, and delivered.