Product: Data Architecture & Information Systems
Trans Health HQ
Product, IT
United States
Posted on Mar 31, 2026
Part-Time / Internship / Practicum Position OverviewTrans Health HQ is looking for a systems-minded builder to help redesign the data backbone of the largest free trans health resource hub. We currently maintain over 5,000 curated trans health and wellness resources. As we’ve grown, our categories, filters, and tags need to be rebuilt to match the scale and complexity of our platform.This role is about designing the structure behind the scenes: how resources are categorized, how tags are applied, and how users find what they need quickly and intuitively. You’ll work directly with the CEO and product team to redesign our data architecture so the platform remains searchable, scalable, and community-informed. What You’ll Do- Audit Our Current Data System: Review existing categories, tags, and filters across 5,000+ resources. Identify inconsistencies, overlaps, and gaps.- Redesign the Taxonomy: Create a cleaner, scalable structure for organizing resources. Define tagging rules and metadata standards for consistent growth.- Design for Scale: Build a system that works for 10,000+ resources. Support multiple search pathways (e.g., care type, identity, insurance, geography, readiness stage).- Lead Community Feedback Research: Recruit and interview trans community members to understand how they search for care, the language they use, intuitive filters, and where they get stuck. Facilitate interviews and focus groups and translate insights into improvements.- Translate Insights into Data Structure: Implement updated category hierarchies, improved filter logic, clear tagging conventions, and defined metadata standards.- Create a Taxonomy Guide: Document the system for consistent future maintenance. What We’re Looking For- Strong Systems Thinking: Organize information into clean, logical structures.- Comfort with Structured Data: Experience with spreadsheets, databases, gSheet, SQL, or similar tools.- Analytical Mindset: Identify patterns, redundancies, and gaps in large datasets.- Research Skills: Conduct interviews or qualitative research and turn insights into action.- Attention to Detail: Precision in categorization and metadata.- Interest in Health Equity or Digital Health. Bonus Points- Experience with taxonomy, ontology, or information architecture.- Background in public health, informatics, computer science, data science, or library science.- Experience building or cleaning large datasets.- Familiarity with LGBTQ+ health or healthcare navigation. What Success Looks Like- A fully redesigned, scalable category and tagging system.- Clear documentation for ongoing resource ingestion.- Improved search and filter functionality.- Community-validated improvements to hub structure. About Trans Health HQTrans Health HQ is a digital care navigation platform that accelerates access to quality gender-affirming care for 18,000+ global users and provides enterprise solutions for care teams. Launched out of HSPH in 2024 with support from HBS’s New Venture Competition (2nd Place), Harvard Innovation Lab’s President’s Innovation Challenge (Finalist) and Social Impact Fellowship Fund, HKS’s Social Innovation + Change Initiative, Blue Cross Blue Shield MA, the MA Department of Public Health, StartOut, Google, and more. How to ApplySend your resume and a short note about why this role interests you to ivan@thhq.org. If you’ve worked on data organization, taxonomy projects, research synthesis, or system design before, please share examples.