Product: Data Architecture & Information Systems
Trans Health HQ
Product, IT
Remote
Posted on Mar 25, 2026
Product: Data Architecture & Information SystemsPart-Time / Internship / Practicum Position OverviewTrans Health HQ is looking for a systems-minded builder to help us redesign the data backbone of the largest free trans health resource hub.We currently maintain over 5,000 curated trans health and wellness resources. As we’ve grown, our categories, filters, and tags, originally built for a few thousand resources, now need to be rebuilt to match the scale and complexity of our platform.This role is about designing the structure behind the scenes: how resources are categorized, how tags are applied, and most importantly how users find what they need quickly and intuitively.You’ll work directly with the CEO and product team to redesign our data architecture so that our platform remains searchable, scalable, and community-informed as we continue to grow.This is a strong fit for someone interested in data systems, digital health, information architecture, or product strategy, and who wants to build something that directly improves access to care. What You’ll Do- Audit Our Current Data System: Review our existing categories, tags, and filters across 5,000+ resources. Identify what’s inconsistent, outdated, overlapping, or missing.- Redesign the Taxonomy (Our Classification System): Create a cleaner, more scalable structure for how resources are organized. Define clear tagging rules and metadata standards so new resources can be added consistently as we grow.- Design for Scale: Build a system that works not just for 5,000 resources, but for 10,000+. Ensure the architecture supports multiple search pathways (e.g., by care type, identity, insurance, geography, readiness stage).- Lead Community Feedback Research: Recruit and interview trans community members to understand how they search for care, what language they use, what filters feel intuitive (or confusing), and where they get stuck. Facilitate one-on-one interviews and small focus groups. Turn those insights into structural improvements.- Translate Insights into Data Structure: Convert user feedback into concrete changes: updated category hierarchies, improved filter logic, clear tagging conventions, defined metadata standards.- Create a Taxonomy Guide: Document how the system works so future team members can maintain consistency as we expand. What We’re Looking For- Strong Systems Thinking: You like organizing information into clean, logical structures.- Comfort with Structured Data: Experience working with spreadsheets, databases, gSheet, SQL, or similar tools.- Analytical Mindset: You can identify patterns, redundancies, and gaps in large datasets.- Research Skills: You’ve conducted interviews or qualitative research and can turn conversations into actionable insights.- Attention to Detail: You care about precision, especially when it comes to categorization and metadata.- Interest in Health Equity or Digital Health: You’re motivated by building systems that improve access to care. Bonus Points- Experience with taxonomy, ontology, or information architecture- Background in public health, informatics, computer science, data science, or library science- Experience building or cleaning large datasets- Familiarity with LGBTQ+ health or healthcare navigation What Success Looks Like- A fully redesigned, scalable category and tagging system- Clear documentation for ongoing resource ingestion- Improved search and filter functionality- Community-validated improvements to how the hub is structured About Trans Health HQTrans Health HQ is a digital care navigation platform that accelerates the transgender community's access to quality gender-affirming care. 18,000+ people around the world use the largest free resource hub for trans health and wellness to understand their options for gender affirmation, and Trans Health HQ also provides enterprise solutions for care teams to best support their trans patients every step of the care journey.Trans Health HQ was launched out of HSPH in 2024, with the support of the HBS's New Venture Competition (2nd Place), the Harvard Innovation Lab's President's Innovation Challenge (Finalist) and Social Impact Fellowship Fund, HKS's Social Innovation + Change Initiative, Blue Cross Blue Shield MA, the MA Department of Public Health, StartOut, Google, and more. How to ApplySend your resume and a short note about why this role interests you to ivan@thhq.org. If you’ve worked on data organization, taxonomy projects, research synthesis, or system design before, please share examples.