Access & Information Hub Operations FellowPart-Time / Fellowship / InternshipPosition OverviewTrans Health HQ is seeking an Access & Information Hub Operations Fellow to help maintain, strengthen, and scale the largest free curated resource hub in trans health and wellness.Our Access & Information Hub contains over 5,000 vetted resources spanning gender-affirming care, mental health, insurance navigation, legal support, preventative services, and more. This role focuses on ensuring that the hub remains accurate, up-to-date, intelligently structured, and continuously improving.You will be responsible for the upkeep of our resource database, automating inputs where possible, refining workflows, and supporting the ongoing training and refresh of our internal models and systems. Your work will directly impact how quickly and effectively trans people — especially those most vulnerable — can access trustworthy information and quality care.This is an excellent opportunity for someone who wants to deeply understand the trans health landscape while building real operational and data infrastructure in a mission-driven health technology startup.What You’ll Do- Resource Database MaintenanceReview, update, and verify resources to ensure accuracy, relevance, and functionality. Identify outdated links, duplicate entries, and gaps in coverage.- Automation & Workflow ImprovementHelp streamline how new resources are ingested, categorized, and tagged. Identify opportunities to automate repetitive processes and improve data integrity.- Model Training & RefreshSupport the ongoing refinement of internal tools that power search, categorization, and recommendations within the hub. Ensure systems reflect updated data and evolving community needs.- Quality Control & Data HygieneMaintain structured metadata standards and ensure consistent tagging and categorization across thousands of entries.- Landscape MonitoringTrack new developments in trans health, policy changes, emerging services, and community resources to proactively expand and improve the hub.- Community-Centered ImprovementsHelp identify unmet information needs — especially for underserved populations — and recommend strategic updates to address access gaps.What We’re Looking For- Strong attention to detail and comfort working with structured data- Interest in digital health, health equity, or public health infrastructure- Ability to manage recurring operational tasks with consistency- Comfort using tools like Airtable, Notion, spreadsheets, CMS systems, or similar- Curiosity about the trans health landscape and care access challengesWhy This Role MattersInformation access is often the first barrier in healthcare. By maintaining and strengthening our hub, you will help reduce confusion, combat misinformation, and accelerate access to affirming care — particularly for those facing systemic barriers.About Trans Health HQTrans Health HQ is a digital care navigation platform accelerating access to high-quality gender-affirming care. Over 18,000 people globally use our free Access & Information Hub, and we also provide enterprise tools that support healthcare teams in delivering structured, affirming care.We operate at the intersection of public health, technology, and health equity, building scalable systems that improve how care is understood, accessed, and delivered.