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Senior Director, People & Culture

Think of Us

Think of Us

People & HR, Sales & Business Development
Washington, DC, USA
Posted on Saturday, August 24, 2024

Who We Are

Think of Us (TOU) is a Research + Design lab on a mission to fundamentally re-architect the foster care system as we know it, powered by the data, leadership and insights of people with lived experience. The most challenging social problems we face – homelessness, mental illness, incarceration, and human trafficking – share a common intersection point: foster care. That’s why we are sparking, driving, and co-creating a nimble, responsive foster care system that will ensure every person has the conditions from which to heal, develop, and thrive. We partner with leading organizations driving change across the national ecosystem – from the White House to local providers and agencies – to identify leverage points and build solutions.

Think of Us is driving nationwide, catalytic change via multiple coordinated channels, including:

  • Mobilizing and leveraging the collective voice of 38,000 former foster youth into over $400M in Federal pandemic relief funds
  • Collaborating with three consecutive presidential administrations to improve Federal policy, participating in 26 engagements with the White House in the last year alone
  • Inspiring 22 states to commit to eliminating group homes within 72 hours of releasing our groundbreaking Away from Home report, and partnering with six jurisdictions to make this commitment a reality
  • Creating a new model for frontline support, TOU’s Virtual Support Services (VSS) connects individuals impacted by foster care with vital resources. Successfully operating in California, Georgia, and Boston, VSS boasts an <8 hour response time and 95+% of help seekers needs being met.

Our team members share a commitment to driving systems change through creative problem-solving, obsessive curiosity, and a love of quickly driving innovative, measurable, and impactful results.


At this time, Think of Us does not sponsor visas for candidates, and unfortunately cannot accept candidates in the US on Curricular Practical Training (CPT) or Optional Practical Training (OPT).


The Role

We are seeking a seasoned, results-driven People leader with a strong track record of building and optimizing HR functions within complex environments. This role demands a leader who can navigate organizational change, ensure compliance, and drive top-tier performance across HR, recruiting, DEIA, and culture initiatives.

Your primary focus will be on aligning the People function with the organization’s strategic objectives, ensuring that we have the talent and infrastructure necessary to achieve our ambitious goals in the child welfare sector.

  • Reports to: VP, Strategic Projects/Ops
  • Direct Reports: Manager, People + Culture
  • Location: Remote
  • Category: Full-time, Exempt

Responsibilities

Employee Partnerships + Compliance

  • Provide guidance and support to managers and employees on HR policy-related matters
  • Develop and maintain HR policies and procedures in compliance with applicable laws and regulations
  • Ensure consistent application and interpretation of HR policies across the organization
  • Stay updated on changes in employment laws and regulations and make necessary updates to policies and practices

Operations

  • Oversee all HR operations, including recruiting, onboarding, and offboarding, with a focus on efficiency, compliance, and alignment with organizational objectives.
  • Lead organizational change initiatives in partnership with the Executive and Senior Leadership Teams, ensuring minimal disruption and maximum alignment with strategic goals.
  • Develop and implement scalable HR processes that support the organization’s growth and operational efficiency.

Culture

  • Develop and enforce a DEIB strategy that aligns with the organization’s broader goals, ensuring that diversity initiatives support our mission while maintaining a focus on results.
  • Collaborate with senior leadership to ensure that our organizational values are consistently reflected in People Ops practices and the broader culture.

Talent + Engagement

  • Lead and manage the recruitment strategy to ensure the organization is staffed with top talent, capable of driving strategic priorities.
  • Develop and implement talent retention strategies that address key risks and align with the organization’s long-term goals.
  • Iterate on and oversee a robust Learning & Development program that prepares leaders and employees to meet the organization’s evolving needs.
  • Establish and enforce management and leadership coaching programs that drive high performance and accountability at all levels.



About You

  • Mission-Aligned: You are deeply passionate about our work and ideally have experience in and/or proximity to child welfare, systems change and policy.
  • Team Leader: You are responsible for overseeing all activities within a team. You provide guidance, instruction, direction, leadership, and coaching to your direct reports for the purpose of achieving group aligned results.
  • Adaptable, Comfortable with Ambiguity: Deals confidently with unclear or changing situations. Switches gears easily in response to unexpected demands. Deals successfully with conflicting priorities. Works well in an unstructured environment. Delivers results under rapidly or continually changing circumstances. Makes sound decisions when faced with unclear situations.
  • Problem Solver + Resourceful: You find thorny problems the most interesting, you see them as opportunities, and roll up your sleeves to take action. Wants to solve hardest problems. You seek ideas from a variety of diverse sources and find additional resources and solutions when limited by time, budget or head count.
  • Continuous Learner: You lead with curiosity, and don’t assume you know the answer; you regularly solicit feedback and deal well with constructive criticism
  • Empathetic: You can put yourself in another's shoes to understand others' motives and behaviors, and relate to team members others on a personal as well as a professional level

Experience

  • Senior HR Leadership: Proven experience in senior HR roles, with a focus on strategic planning and the development of HR functions that support organizational objectives. You have demonstrated success in leading HR teams in complex, matrix organizations.
  • Strategic HR Expertise: Deep knowledge of labor laws and compliance, with a strong track record of developing and implementing HR policies that align with both legal requirements and organizational goals.
  • Analytical Skills: Strong analytical and problem-solving abilities, with proficiency in leveraging HR systems to drive data-informed decisions that support the organization’s strategic priorities.
  • Communication and Leadership: Excellent communication and leadership qualities, with a proven ability to influence and guide senior leadership in making strategic HR decisions that impact the entire organization.
  • Trauma-Informed Care: Experience with trauma-informed care, particularly within the child welfare sector, is highly recommended. Your ability to integrate trauma-informed practices into HR policies and culture will be critical in this role.
  • HR Systems Proficiency: Expertise in HR systems and tools, with the ability to optimize and scale HR processes to support organizational growth and efficiency.
  • Policy Development and Employee Relations: Extensive experience in policy development, employee relations, and the management of HR compliance issues. You are adept at creating and enforcing policies that ensure consistency and fairness across the organization.
  • Change Management: Demonstrated ability to lead large-scale change management initiatives, ensuring alignment with organizational objectives and minimal disruption to operations.

Compensation

Our compensation philosophy is based on transparency and attentiveness to people's holistic needs. We believe that fair and competitive compensation is essential for attracting and retaining exceptional talent, which is crucial for achieving our audacious goals. Our compensation packages include both cash compensation and benefits and all decisions are made in accordance with our financial standing as a not-for-profit organization.

The annualized compensation range for this role is $140,000 - $160,000.

Benefits

  • “Build your office” stipend
  • Medical / Dental / Vision Coverage - We cover 100% of your premium and 50% of your family's premium for our "base" plan
  • Health Care & Dependent Care FSA
  • Employer-sponsored Short Term Disability
  • Employer-sponsored Life and AD&D
  • Voluntary Supplemental Life
  • Voluntary Long Term Disability
  • 8 major holidays + 3 Org wide Breaks over Summer, Thanksgiving, & Winter
  • Flexible PTO
  • Sick Leave
  • Paid Leave of Absence
  • 401k for pre-tax retirement contributions
  • Individual ($1500 per person) & Organizational-wide Learning & Development
  • We hold monthly learning sessions organization-wide to deepen our understanding of foster youth's Lived Experience. We also discuss topics outside of Child Welfare to foster curiosity and growth in our culture.
  • We put you at the cutting edge of change in the child welfare system.
  • We offer you the chance to engage with inspiring leaders in government, foundations, the nonprofit sector, and entertainment who are passionately committed to transforming the child welfare system.