Manager, Internal Communications
The Jed Foundation (Jed)
Marketing & Communications
New York, NY, USA
USD 68k-90k / year
Posted on Jun 4, 2026
On April 21, 2026, The Jed Foundation (JED) announced its intent to merge with the American Foundation for Suicide Prevention (AFSP) to form AFSP/JED, the nation's largest nonprofit dedicated to suicide prevention across the lifespan. This combination brings together two organizations with deep expertise and a shared commitment to protecting emotional health at every stage of life. The Manager, Internal Communications will play a key role in shaping how staff, volunteers, and chapter leaders experience this transition and the unified organization that follows. Reporting to the SVP, Marketing Communications, this person designs and executes internal communications that keep the combined organization informed, engaged, and connected to the mission, both during integration and as AFSP/JED grows. The Manager translates organizational priorities, decisions, and milestones into clear, accessible messaging across all-staff meetings, Slack, email, newsletters, the intranet, and chapter communications. The role blends strategic counsel on sensitive and high-impact communications with hands-on content development, channel management, and measurement. This role is ideal for a strong communicator who thrives in fast-moving, mission-driven environments and can help ensure staff are informed and connected to the organization’s work and priorities. Why This Role Matters Internal communication is how a combined, geographically distributed organization stays aligned, informed, and connected to its mission. This role ensures that employees, volunteers, and chapter leaders receive clear, timely, and consistent information during a period of significant organizational change, and that the combined organization continues to communicate well after integration is complete.
- Application Deadline
- July 10, 2026
- Department
- MAR-Marketing & Communications
- Employment Type
- Permanent - Full Time
- Location
- New York City, New York
- Workplace type
- Hybrid
- Compensation
- $68,000 - $90,000 / year
- Reporting To
- SVP, Marketing & Communications
Key Responsibilities
1. Internal Communications Planning and Execution
- Support the development and execution of internal communications plans aligned with organizational priorities, including AFSP/JED integration milestones.
- Translate leadership decisions and priorities into clear, consistent messaging across internal channels and audiences (staff, volunteers, and chapter leaders).
- Maintain an internal communications calendar that coordinates messages across functions to avoid overlap or fatigue.
2. Executive & Leadership Communications
- Partner with the CEO, Chief of Staff, CFAO, and Head of HR to develop messaging, talking points, and organizational updates in a variety of formats (emails, slides, talking points, etc.)
- Support the development and delivery of messaging for all-staff meetings, town halls, and other leadership communications.
- Provide input on tone, clarity, timing, and channel for sensitive or high-impact internal communications, in close coordination with the SVP and relevant partners (CEO, Chief of Staff, CFAO, Head of HR).
3. Employee Engagement & Culture Communications
- Develop and execute internal communications that reinforce culture, values, and employee engagement.
- Partner with the CEO, Chief of Staff, CFAO, and Head of HR on communications related to employee experience, change management, and organizational updates.
- Identify and develop internal storytelling opportunities that highlight staff, mission, impact, and organizational priorities.
4. Channel & Content Management
- Manage internal communications channels (e.g., intranet, newsletters, Slack, email) and support effective, consistent use across the organization.
- Develop high-quality, accessible content for internal audiences, applying plain language and accessibility best practices.
- Ensure information is timely, accurate, and easy to understand.
5. Change & Organizational Communications
- Support and execute internal communications for key organizational initiatives, changes, and milestones.
- Translate complex or evolving information into clear, digestible messaging tailored to different internal audiences.
- Partner with the CEO, Chief of Staff, CFAO, and Head of HR to support change communications, including AFSP/JED integration.
- Help managers and chapter leaders cascade information accurately to their teams and volunteers.
6. Measurement & Continuous Improvement
- Establish and monitor metrics to evaluate the effectiveness of internal communications (engagement, reach, clarity and comprehension).
- Incorporate employee feedback from staff, volunteers, and chapter leaders to refine communications over time.
- Build and improve internal communications practices and tools over time.
Skills Knowledge and Expertise
Required
- 5-8 years in internal communications, corporate communications, or related fields.
- Experience supporting senior leadership and developing executive communications.
- Strong writing and editing skills, with the ability to translate complex information into clear, accessible messaging.
- Experience executing internal communications across multiple channels (e.g., email, Slack, newsletters).
- Proficiency with employee experience platforms (EXPs), intranets, and AI-supported tools for content creation, sentiment analysis, and personalization.
- Strong organizational and coordination skills.
Preferred
- Experience in a nonprofit, mission-driven, or purpose-led organization.
- Experience working with HR or People teams.
- Experience supporting organizational change or transitions.
- Experience with Campaign Monitor or similar tools.
- Bilingual English and Spanish.
Key Competencies
- Strong writing, editing, and communication skills.
- Ability to translate complex information into clear, accessible messaging.
- Strong organization and prioritization skills.
- Judgment and discretion in handling sensitive communications.
- Competent use of visual media tools and translating information into multiple formats
- Understanding of communications best practices and diverse accessibility needs.
- Cultural awareness and sensitivity to the needs of diverse internal audiences.
What Success Looks Like:
- Internal communications are clear, timely, and consistent across the organization.
- Leadership communications are well-developed and effectively delivered.
- Employees receive and understand key organizational updates and priorities.
- Internal communications processes and channels are reliable and well-managed.
About The Jed Foundation
The Jed Foundation (JED) is a nonprofit that protects emotional health and prevents suicide for our nation’s teens and young adults, giving them the skills and support they need to thrive today…and tomorrow. 💙
Why Join the JED Team?
Why Join the JED Team?
- Be a Lifesaver: Join a team directly responsible for protecting the emotional health of millions of teens and young adults. Your work has a measurable impact on preventing suicide and substance misuse.
- Systemic Change: We don’t just provide resources; we transform how high schools and colleges approach mental health. You’ll be part of a movement building lasting, nationwide support systems.
- Culture of Compassion: We practice what we preach. At JED, we value a supportive, inclusive environment where mental health is prioritized and stigma is non-existent.
- Empower the Future: Help us equip the next generation with the resilience and skills they need to navigate adulthood and fulfill their potential.
Pay Ranges:
The range listed on this job posting is based on JED's compensation posting ranges. The range(s) are informed by market research conducted across various U.S. regions and are designed to account for geographic differences in compensation. Actual salary will depend on factors such as experience, qualifications, and work location and may not exceed the posted pay ranges.
Location/Travel Information:
Roles at JED are primarily hybrid and based out of the New York City Tri‑State Area, which supports all of JED’s core services and functions. For positions supporting JED’s Policy & Advocacy team, the location is based in the Washington, D.C. area.
Certain positions may have additional or specific location requirements as determined by organizational needs. Location requirements for each role are specified on the top right of this job opening page — please pay particular attention when applying. Also note that JED does not cover permanent relocation costs at this time.
In‑person attendance is required for periodic retreats or business meetings at JED’s central office in NYC or other locations as designated by JED leadership. Additional travel may be required based on role responsibilities, team priorities, or organizational projects.
Work Authorization
All applicants must be legally authorized to work in the United States. JED does not provide employment visa sponsorship at this time.
The range listed on this job posting is based on JED's compensation posting ranges. The range(s) are informed by market research conducted across various U.S. regions and are designed to account for geographic differences in compensation. Actual salary will depend on factors such as experience, qualifications, and work location and may not exceed the posted pay ranges.
Location/Travel Information:
Roles at JED are primarily hybrid and based out of the New York City Tri‑State Area, which supports all of JED’s core services and functions. For positions supporting JED’s Policy & Advocacy team, the location is based in the Washington, D.C. area.
Certain positions may have additional or specific location requirements as determined by organizational needs. Location requirements for each role are specified on the top right of this job opening page — please pay particular attention when applying. Also note that JED does not cover permanent relocation costs at this time.
In‑person attendance is required for periodic retreats or business meetings at JED’s central office in NYC or other locations as designated by JED leadership. Additional travel may be required based on role responsibilities, team priorities, or organizational projects.
Work Authorization
All applicants must be legally authorized to work in the United States. JED does not provide employment visa sponsorship at this time.
Physical Requirements:
- Prolonged periods of sitting and working on a computer, including typing, viewing screens, and engaging in virtual meetings.
- Frequent phone, email, and video conferencing communication require clear speech, active listening, and visual acuity.
- Occasional standing, walking, and lifting up to 25 pounds for conference booth setup, promotional materials, or event-related tasks.
- Flexibility to adjust to different work environments, including home offices, shared workspaces, and on-site event locations.
General Benefits:
At JED, you’ll join a team of compassionate professionals committed to protecting youth mental health. Our mission-driven culture encourages collaboration, innovation, and a shared sense of purpose. Join us to make a meaningful impact in the lives of young people across the country.
Employees who are eligible for benefits may participate in JED’s equity program and have access to a comprehensive benefits package that includes medical, dental, vision, retirement, mental health support, and more.
For our benefits-eligible employees (such as full-time staff), we also offer a generous paid time off policy, an Employee Assistance Program (EAP), and a 401(k) plan with employer matching. Temporary staff and interns may be eligible for limited benefits.
These benefits apply to all benefits-eligible permanent staff. Eligibility may vary based on role, employment status, and location. Temporary employees and interns are eligible for limited benefits, which will be communicated during the hiring or onboarding process.
🌟 Benefits That Support You — Professionally and Personally
At JED, we’re committed to creating an environment where our team can thrive. From generous time off to comprehensive health and financial benefits, we’ve got you covered.
🏖️ Paid Time Off
- Vacation – ~15 days per year to rest, recharge, and reset (increases to 20 days after 4 years)
- Holidays – 10 paid holidays throughout the year
- Floating Holiday – 1 personal day to use however you'd like
- Birthday Day Off – Take your birthday off to celebrate YOU! 🎉
- Winter Break (No FOMO Week) – 5-day, all-team holiday closure at the end of each calendar year
- Personal Leave (Life Leave) – 3 days annually to take care of life—errands, appointments, or personal time
- Sick Leave – 6 days annually for your health or to care for a sick loved one
🛑 Leaves of Absence
We follow all applicable state and federal leave guidelines, including the Family and Medical Leave Act (FMLA) and state-specific family and medical leave programs (e.g., NYS Paid Family Leave). Where no state plan exists, we use NYS PFML as a baseline. Please note: Eligibility or waiting periods may apply depending on the type of leave and your location. We will help you navigate your options should a leave need arise.
⏱️ Other Time Off
- Bereavement Leave – 5 days of paid leave for the loss of an immediate family member
- Jury Duty – Paid time off to fulfill your civic responsibility
💸 Health & Financial Wellbeing
- Transit Benefits – Use pre-tax dollars for eligible commuting costs
- Flexible Spending Account (FSA) – Pay for qualifying out-of-pocket healthcare or dependent care expenses with pre-tax dollars
- Healthcare Reimbursement Arrangements (HRA):
- Mental Health HRA – $1,500/year for all benefits-eligible staff, with additional funds for those covering dependents
- Health HRA – Available for employees enrolled in JED’s medical plan
- Dental HRA – Available for employees enrolled in JED’s dental plan
🩺 24/7 Health Support
- Employee Assistance Program (EAP)
- Teladoc Virtual Health – 24/7 access to doctors and mental health professionals, at no cost to you
🪙 Retirement Planning
- 401(k) Safe Harbor Plan
- Start contributing on Day 1
- Employer Match (after 6 months):
- 100% match on the first 3% of compensation
- 50% match on the next 2%
We’re building a mission-driven team—and that starts by investing in the people behind the mission.
Reasonable Accommodations Statement
We are committed to providing an inclusive and accessible hiring process for all candidates. If you require a reasonable accommodation to participate in the application or interview process, please let us know by responding to the confirmation emails you receive from us when you apply or schedule an interview. We will work with you to meet your needs in accordance with applicable laws.
Equal Employment Opportunity ("EEO") Statement
JED is committed to fostering a diverse and inclusive workplace that values collaboration and creativity. We are proud to be an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected characteristic in accordance with applicable state, federal, and local laws. We welcome and encourage individuals from all backgrounds to apply and contribute to our mission of protecting emotional health and preventing suicide.
Our Hiring Process
Stage 1:
Applied
Stage 2:
Talent Acquisition Review
Stage 3:
Talent Acquisition Screen
Stage 4:
Panel Interview
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