Our Mission: Leverage Technology to Advance Social Impact

We’re a passionate group at Tech Impact. We know nonprofits, technology, and how to work hard for a good cause. We invite you to join a fast-paced, growing team that provides a solid work-life balance, helping our nonprofit clients. Our team of mission-focused tech professionals who are passionate about moving the social sector forward with transformative applications of technology.

IT Security Architect/Engineer

Benefits of Working for Tech Impact:

• We pay 90% of associate and dependent medical benefits and cover your out-of-pocket medical expenses.

• Paid Time Off - 15 days accrued in the first year

• 10 Paid Holidays

• 401K matches up to 3% of gross salary

• Employer-paid life insurance benefit

• We offer both remote & hybrid positions

• Learn more about Tech Impact:? www.techimpact.org

Summary of Position:

• Salary: $70,000-$75,000
• As an IT Security Architect / Engineer, you will work closely with our clients assisting with new technology projects and support.

Duties and Responsibilities:

• Cybersecurity Service Delivery

• Execute and help other members of the team to execute projects that fall within the Cybersecurity team’s set of standardized service offerings, which currently include the following:

• Full security audits including penetration testing, systems inventory, and assessment of organizational security policies and procedures

• Infrastructure Strategy planning, involving assessment of existing network and systems architectures and developing blueprints for migrating to more streamlined setups

• Implementation of security tooling to protect against both casual attacks and APTs including DLP, MDM, and SEIM systems.

• Securing Microsoft 365 platform, including the following:

• Conditional Access policies

• Data Loss Protection

• Defender for Office 365

• Information Rights Management

• Securing Google Workspace platform

• Large-scale migrations of collaboration tools and databases to cloud SaaS, PaaS, and IaaS platforms

• Conduct infrastructure assessments for clients undertaking full Strategic Technology Plans

• Work with the Cyber Security Team to help assess, monitor, and strengthen our’ core IT systems to keep them safe from compromise and ensure that they remain compliant with evolving best practices in systems administration and security.

• Security Event Response, including forensic investigation, rapid vulnerability mitigation, and ad-hoc strategic planning to plug the bigger holes that led to the breach

• Assist with scoping new and custom projects requested by the Sales or Account Management teams, and speak with clients about potential projects

• Customer Service

• Serve as initial escalation point for customer service issues related to cybersecurity service delivery

• Maintain strong customer service skills when dealing with clients, vendors, and other Tech Impact partners

• Internal Security Risk Management

• Review and provide input into the company’s overall cybersecurity program

• Lead remediation process for all cybersecurity related gaps identified during Internal audit reviews as well as reviews performed by third party entities and auditors, and per direction of the Managing Director of Technology Services

• Work with the Infrastructure team to develop strong cybersecurity posturing across all of TI’s infrastructure (on-prem and cloud) to better protect our organization’s network.

Qualifications:

• Exceptional organizational and time management skills.

• Experience in delivering projects related to security technology implementation, security architecture design, and overall security technology positioning.

• Excellent verbal and written communications skills.

• Ability to exhibit a high degree of initiative.

• Strong customer service skills.

• Work well independently and within a team environment.

• Ability to multi-task and manage multiple priorities.

• Ability to deal with changing priorities to complete tasks in a short period of time.

• Frequent exposure to new and challenging problems.

• Excellent troubleshooting techniques.

• Ability to translate technical information to non-technical users.

• Strong attention to detail.

• Flexible, able to multi-task, and enjoy working in a diverse, results-oriented workplace.

• Passion about the job and a little sense of humor.

Ideal Skills:

Above all, the Cyber Security team members have a passion for social service, excellent written and verbal skills, and an eagerness to take on new challenges and master new skills. Skills required in this position include:

• Experience with the nonprofit sector or other mechanisms for social change (including but not limited to volunteering, advocacy, and political campaign work)

• Strong understanding of Cybersecurity concepts

• Strong understanding of IaaS and SaaS platforms

• Experience working in Azure / Microsoft 365

• Experience working in Google Workspace

• Strong knowledge of Windows, Mac OS X, and Linux, including advanced troubleshooting skills

• Strong understanding of fundamental networking components, including DNS, DHCP, routing, IP addressing and subnetting, NAT, firewalls, etc.

• Excellent communication, writing, analytical and creative problem-solving skills

• Advanced knowledge in any of the following topics will be helpful but not required:

• Web / Email / database / file server administration

• Management of cloud-based productivity and security tools

Applying for this Role:

• When applying to this role, please submit a cover letter, resume, references, and samples or links to your portfolio site.

• Please note this is a remote position however candidates will need to be located in one of the following states: AR, CA, CO, DE, FL, GA, IA, IL, IN, KY, MD, NC, NJ, NV, NY, OH, PA, TN, VA, WA, WI, WV

Tech Impact Employment Policy:

• All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified applications regardless of criminal histories consistent with legal requirements.

• ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Requires the ability to use a computer and other office-related equipment.

Department: Security
This is a full time position