Job Category: Product Research and Development

Job Type: Freelance Full Time Part Time

Job Location: Bandung Indonesia

• Position Overview
  
  

The Product Associate supports the development, improvement, and delivery of Solve Education!’s digital learning products. This role works closely with the Product Manager and cross-functional teams to translate user needs into actionable insights, coordinate product development activities, and ensure smooth execution across the product lifecycle.

The ideal candidate is detail-oriented, analytical, eager to learn, and able to thrive in a fast-paced, technology-driven environment. This position is designed for individuals who want to grow their career in product management while contributing to meaningful educational impact.

• Purpose of the Role
• Support the design, development, and optimization of Solve Education!’s products.
• Ensure accurate documentation, structured execution, and timely delivery of product tasks.
• Strengthen decision-making processes through user insights, data, and cross-team coordination.
• Contribute to continuous improvement in product quality, user experience, and operational efficiency.
• Key Responsibilities
  
  

You will support product discovery, delivery, and coordination by providing research, documentation, data, and operational support to enable effective product execution.

• Product Research & Insights: Support user and market research by gathering feedback, conducting desk research, and assisting with surveys, interviews, and usability testing. Synthesize findings into clear summaries to inform product discovery and prioritisation.
• Product Development Support: Translate requirements into structured product documentation, including user stories and acceptance criteria. Maintain product artefacts such as roadmaps, backlogs, and feature trackers, and coordinate with engineering and design teams to support timely delivery and quality assurance.
• Data & Impact Monitoring: Assist with collecting and interpreting product performance data. Produce routine reports and track metrics related to user engagement, feature adoption, and impact outcomes, highlighting risks or improvement opportunities.
• Cross-Functional Coordination: Prepare materials for sprint meetings, demos, internal briefings, and partner updates. Support alignment across product, program, engineering, and external teams, and document decisions, risks, and follow-up actions.
• Process & Operational Support: Assist in applying agile product practices, maintaining documentation and workflow standards, and identifying opportunities to improve product processes and efficiency.
• Qualifications
• Education: Bachelor’s degree in Business, Information Systems, Computer Science, Education, or a related field.
• Experience (Preferred, Not Required): Exposure to digital products, research projects, or technology-driven initiatives. Familiarity with agile or project management workflows, including internships or entry-level experience in tech, edtech, or data-focused environments.
• Skills & Competencies: Strong analytical and research skills with a basic understanding of product management and UX concepts. Ability to produce clear documentation and structured reports. Comfortable using productivity and project management tools (e.g., Jira, GitLab, Notion, Trello) and working with data via Excel, Google Sheets, or analytics dashboards. Strong communication, coordination, and organisational skills with high attention to detail.
• Mindset & Attributes: Eager to learn and grow in the product field, proactive and accountable, open to feedback, and comfortable operating in fast-paced or ambiguous environments. Demonstrated interest in education, technology, and social impact.
• Location: Based in Bandung or willing to relocate.
• Why This Role Matters
  
  

This position provides a pathway to develop into a full Product Manager role. The Product Associate plays a crucial part in ensuring product quality, operational clarity, and user-centered decision-making — all essential to delivering impactful products for learners worldwide.

• Rate
  
  

Range of: IDR 5,000,000 – 10,000,000 per month