SEMA

talktosema.org

Sema aims to increase transparency and accountability of public services by gathering real-time citizen feedback. East Africa is talking. Which public services work best, which are expensive, and which are most effective? But citizens’ voices often do not find their way to decision makers. Sema is experimenting with ways to make this feedback efficient, effective, and meaningful for creating actual change. In 2019, we have three different services/tools that we offer to our partners to receive citizen feedback. Sema has introduced these solutions at more than 10 public institutions in Uganda, such as police stations, municipalities, hospitals, land- and business registry offices, and other public services. Sema is a not-for-profit enterprise founded in the Netherlands in early 2018 and with a local office (and company limited by guarantee) in Uganda. The Netherlands is a country where government transparency is highly valued and frankness encouraged.