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Process Executive- MAPI

Rocket Learning

Rocket Learning

Bengaluru, Karnataka, India
Posted on Monday, November 20, 2023
JOB ID: 66619

Rocket Learning

Building an equal foundation, early

Job Description –

Role: Process Executive (MAPI)

Location : Bangalore

About Rocket Learning

Rocket Learning is a high-growth ed-tech non-profit with the mission of catalyzing early childhood education

and community engagement in India. We work with central government and state governments to impact over 1mn children. Established by a passionate founding group (IIT, IIM, HBS, Rochester, MBB, start-up alumni)

Board and backed by reputed funders, we are a diverse team of passionate, energetic, and optimistic folks with a shared ambition of transforming India’s education system.


As the process executive, you will be responsible for collaborating with the IT team to address and resolve

any process executive-related issues or challenges encountered by the organization's employees or systems.

Evaluate current processes and pinpoint areas in need of improvement. Work closely with both internal and

external teams to assist in resolving their issues.

Key results

  • Addressing issues within the process executive's workflow, ensuring resolutions efficiently.
  • Coordinating with the IT team to solve potential problems like IT-related issues and mobile-related


  • Ability to design a new process and provide solutions to arising issues.
  • Managing and assisting team members in various process and IT-related tasks.
  • Demonstrating leadership qualities by proactively addressing and discussing issues with the IT team.
  • Facilitating coordination between the internal team and the IT team to ensure seamless operations.
  • Collaborating and supporting teammates in diverse IT-related functions.
  • Addressing and communicating phone-related issues to the IT team.

Key activities

  • Analyze existing processes and identify areas that require optimization.
  • Collaborating with the IT team to implement solutions to streamline workflows and

enhance efficiency.

  • Taking ownership of the streamlined workflow process and managing them end-to-end.
  • Managing, and enhancing Process modules for seamless operations.
  • Communicating the work progress with the Team Lead and Manager.
  • Assisting teammates in various IT-related functions.
  • Ability to manage multiple responsibilities simultaneously.

Areas Of Responsibilities

  • Coordinating with the IT team, understand the process, and maintain the workflow efficiently.
  • Able to solve potential problems like Phone issues and IT-related issues.
  • Proficient in utilizing Excel and PowerPoint to facilitate the smooth progression of the

process workflow.

  • Taking responsibility for the end-to-end management of streamlined workflow


  • Enhancing, and managing process modules to ensure smooth operations Leading and

supporting teammates in various Process-related functions.

  • Communicating the work progress with the Team Lead and Manager

Critical factors for success

  • Excellent communication skills to understand the needs of the team and deliver above expectations;

familiarity with Excel and PowerPoint preferred.

  • Demonstrated flexibility and a readiness to contribute to the organization across a diverse range of

tasks as required.

  • Ability to multitask and manage multiple responsibilities simultaneously.
  • Proficiency in managing Android phones would be beneficial.

How To Apply

If you are interested in exploring this opportunity, please apply HERE on this post.


Mention JOB ID: 66619 on the Subject Line of your email and send us your resume to careers@rocketlearning.org

(Please note: Mails without JOB ID will not be captured by our system)

Skills: workflow,process mapping,excel,powerpoint