Position Summary

The Senior Associate will provide critical support to the Product Design Demand Side team by handling communications, ensuring consistency of documentation, and advancing key projects such as supply chain benchmarking, surveys, and alignment initiatives with partners. This role will help ensure smooth operations, timely responses, and delivery of high-quality outputs, working independently on assigned projects while coordinating closely with colleagues and partners.

Key Responsibilities

• Communication & Coordination
  • Handle and respond to incoming emails and inquiries.
  • Support the development of documented processes for trainings, communications, and FAQs.
• Document Management
  • Draft, review, and update supply chain documents to ensure clarity and consistency.
  • Maintain organized document storage, archive and version control.
• Feedback & Benchmarking
  • Support the design and management of feedback mechanisms for internal and external stakeholders.
  • Drive progress on supply chain benchmarking projects.
• Surveys & Data
  • Support the development, launch, and analysis of surveys, including the certification costs survey.
  • Summarize results and prepare inputs for decision-making.
• Collaboration & Standards Alignment
  • Work with external partners such as UEBT on alignment of standard requirements and joint initiatives.
  • Support cross-team collaborations to ensure harmonization of approaches.

Qualifications

• Bachelor’s degree in a relevant field (sustainability, supply chain, business administration, or related area) or equivalent work experience.
• 2–4 years of professional experience in project coordination, administration, or standards-related work.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle multiple projects independently and prioritize effectively.
• Experience with document management, survey tools, and/or data analysis a plus.
• Familiarity with sustainability standards, certification systems, or supply chains desirable.

Success Profile

• Proactive and resourceful, able to take initiative and move tasks forward independently.
• Collaborative and adaptable, comfortable working with internal colleagues and external partners.
• Clear communicator with strong writing and editing skills.
• Reliable, organized, and meticulous, with a focus on quality and consistency.

Job Level: 4

Salary: For USA based candidates only:

• National Salary range (Excluding NY and DC) - $53,533 - $76,475

• New York Salary Range - $63,603 - $90,861

• Washington DC Salary Range - $61,562 - $87,946

Deadline: 26 December 2025

Notes: Only candidates authorized to work in the Netherlands, the UK and the US will be considered.

If you have any questions about the job vacancy, please contact the HR department: recruitment@ra.org

The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.