ABOUT

Yayasan Noora Health Indonesia collaborates closely with government partners to strengthen the country's health systems through family caregiver training.

As part of this effort, they have partnered with Noora Health to advance its mission of strengthening health systems by equipping family caregivers with the knowledge and skills to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

With support from governments and partners in India, Bangladesh, Indonesia, and Nepal, Noora Health has trained more than 43 million caregivers and patients across 12,800+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn mortality by 18%.

Noora Health is an Audacious Project Grantee and received the Skoll Foundation Award for Social Innovation. To learn more, watch our TED Talk, Skoll feature, or read about our partnership with the World Health Organization.

ABOUT THE ROLE

The Monitoring and Evaluation Consultant will support the Monitoring and Evaluation Team in implementing monitoring and evaluation (M&E) activities. This role will assist in data collection, management, and reporting to ensure that Noora Health’s programs are effectively monitored and evaluated.

WHAT YOU WILL DO

• Monitor the Care Companion Program (CCP) progress and identify gaps.
• Share feedback on location-specific CCP progress.
• Ensure accurate and timely data entry and management.
• Support the maintenance of data quality through regular checks and audits.
• Manage large-scale data received from health care facilities and assist in analyzing data to track program performance and outcomes.
• Conduct data extraction, analysis, and reporting using visualization and reporting tools to define and develop a data dashboard.
• Work with multiple data streams present in the organization for reporting purposes.
• Travel to program areas to support data collection and verification processes.
• Contribute to the preparation of monitoring and reports and presentations.
• Support the communication of monitoring and evaluation findings to internal and external stakeholders.
• Establish a mechanism and periodically share generated data with the monitoring and evaluation, and program delivery team.
• Responsible for reporting according to the developed monitoring system with monthly, quarterly, and annual reports covering key CCP yearly targets.
• Collaborate with program teams to gather necessary information for monitoring and evaluation.
• Periodically assess the project with ongoing monitoring of key project outcomes, outputs, and activities.
• Develop technical tools and data infrastructure for successful continuous quality monitoring.
• Streamline data collection processes from Survey CTO, especially when it comes to CCP quality assessment tools.
• Provide administrative support to the Monitoring and Evaluation Team, including scheduling meetings and organizing documentation.
• Participate in training sessions on monitoring and evaluation methodologies and tools.
• Stay updated with best practices in monitoring and evaluation.

WHO WE ARE LOOKING FOR

Must-have

• 5–10 years of relevant experience in monitoring, evaluation, and applied research in the health, development, or social sectors.
• Strong competencies in quantitative and qualitative research design and analysis.
• Proficiency with data analysis software (e.g., SPSS, STATA, R, NVivo).
• Demonstrated ability to produce high-quality evaluation reports and analytical documents.
• Experience managing or supervising data collection across multiple sites.
• Excellent communication and writing skills in English and Bahasa Indonesia.
• Experience working with NGOs, development partners, or government institutions.

Good to have

• Experience with digital data collection platforms (SurveyCTO, ODK, Kobo, etc.).
• Familiarity with dashboard development (Looker, Google Data Studio, or similar tools).
• Understanding of Indonesia’s health system or behavior change programming.

WHAT WE VALUE

We value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities — among many others.

We encourage people from all backgrounds to apply.