WHO WE ARE

Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

With support from governments and partners in India, Bangladesh, Indonesia, and Nepal Noora Health has trained more than 35 million caregivers and patients across 12,600+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.

Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.

In 2012, YosAid Innovation Foundation’s Director, Anand Kumar, ​​met and worked closely alongside Noora Health’s co-founders in conceptualizing and prototyping what eventually led to the Care Companion Program (CCP). YosAid is the implementation partner of Noora Health.

YosAid Innovation Foundation improves outcomes and strengthens health systems in India by promoting innovative healthcare practices and skills among the patients and their families. In collaboration with healthcare institutions and the government, YosAid Innovation Foundation provides healthcare training and actionable skill building to patients and family caregivers on health behaviors and information.

WHAT YOU WILL DO

Development Operations (40% FTE)

• Drive day-to-day administration of fundraising efforts, from coordinating materials for grant processes to arranging and preparing for meetings.
• Manage development operations, including gift processing and tracking, filing systems, and online donation platforms.
• Own the management of development and partnerships data in the Salesforce Contact Resource Management (CRM) database, ensuring the system accurately reflects and actively supports our team’s donor stewardship efforts and progress against fundraising goals.
• Support in preparation for conferences and other opportunities to showcase our work and leadership by researching attendees and identifying people to reach out to for meetings, as well as coordinating follow up and recording in our CRM.
• Identify opportunities for team process improvement, coordinating with other team members to creatively solve problems and implement solutions.
• Track upcoming deadlines and significant dates, supporting timely submission of all proposals, reports, registrations, and other materials to partners.
• Support ongoing development and finance team reconciliation and alignment processes.
• Support the development of cross-cutting organizational collateral for donors and other external partners, with a focus on supporting data, formatting, project management, and other administrative tasks.
• Support the design and coordination of donor visits to our programs, including navigating logistics and setting the agenda for the visit.
  

Grant Management, Budgeting, and Reporting (40%)

• Develop, write, edit, and prepare applications, reports, and other materials for a range of institutional and individual partnership opportunities. This includes project management of outreach to different team members in order to collect the needed information for responses.

• Lead back-of-house support to current funding relationships, coordinating follow-ups, communications, and other work against upcoming deliverable deadlines, as well as monitoring organizational compliance against funding agreements, particularly with regards to communications.

• Track progress against key performance indicators and other data that we report to funders, serving as the point person on the development team for organizational reach and impact data.

• Process grant letters and contracts, identifying key reporting requirements and adherence guidelines. Support development team to monitor organizational adherence to and progress against requirements related to each partnership, including financial, programmatic, operational, and reporting requirements against deliverables.
• Collaborate with fundraising and finance team members on the development of grant budgets and financial grant reports.

• Support the development of collateral for specific donor portfolios and needs.

Prospect Research (20% FTE)

• Scope new potential funding partners through research and relationship mapping, presenting summarized descriptions and potential next steps to the Development team for discussion and delegation of follow-up items.

• Support coordinating initial conversations with relevant team members to

• Standardize and manage team-wide prospecting processes.

WHAT WE ARE LOOKING FOR

• 3-5 years of professional experience in the social and development sector, preferably in fundraising in India
• Demonstrable propensity for structured and logical thinking.

• Ability to work independently, as well as collaboratively across departments, cultures, languages, and time zones.
• Superb attention to detail, prioritization and organization skills, and skill for system management and improvement.
• Ability to manage multiple projects simultaneously and produce high-quality work in a deadline-driven environment.
• Flexibility and ability to adapt in a rapidly-growing team and organization.

• Commitment to social justice and global health equity.

• English language fluency.

• Proficiency in English /Hindi or any other Indian language is preferred

• Familiarity with organizational software such as: Salesforce (CRM), Google drive, DonorBox, and Mailchimp