WHO WE ARE

Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

With support from governments and partners in India, Bangladesh, Indonesia, and Nepal Noora Health has trained more than 30 million caregivers and patients across 12,400+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.

Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.

Yayasan Noora Health Indonesia (YNHI) was established in 2023 to implement the evidence-based and globally recognized Care Companion Program (CCP). YNHI is affiliated to and works closely with Noora Health, a US-based health systems strengthening organization, that designed, developed, and implemented the Care Companion Program. The CCP focuses on training and empowering family members of patients across the health system, equipping them with high-impact health skills required to become impactful caregivers to their loved ones and enable their recovery at home.

YNHI will support and assist the Indonesian public health system to implement CCP across city, district, provincial, and national levels, thereby enabling improvements in health outcomes for patients and improved quality of health services and care delivery. Currently, we are working on 7 districts in Indonesia and expect to expand to more than 20 districts in 2027 to achieve 7 million caregivers through our Care Companion Program or in Indonesia we call the Program Pendampingan Pengasuhan Keluarga.

NOTE: This is a 6-months full-time contract role.

WHAT YOU WILL DO

Noora Health is seeking a highly skilled Senior/Training Consultant to support the success of our proprietary Training and Workshop program for health workers in Primary health care and hospital settings in 13 districts in Indonesia . You will report to the Program Delivery (PD) team head in the country and work closely with the PD team. In this role, you will design, develop, and deliver interactive and adaptable training sessions for healthcare staff across facilities and communities in the regions we will work in, in Indonesia. Focusing on both health content and essential soft skills, you will tailor the sessions to the local context, knowledge base, and norms to maximize their impact.

Key Responsibilities and Deliverables:

Training Implementation Support

• Provide hands-on support to the planning, delivery, and quality monitoring of Training of Trainers (ToT) sessions for healthcare workers and cadres.
• Support the implementation of SKS-Workshops (Sesi Keluarga Sehat) in Noora Health Indonesia program areas, working closely with Field Officers, District Coordinators, and government partners.
• Ensure training sessions are adapted contextually and delivered using participatory and effective learning methods.

Training Materials Improvement

• Review and improve training materials and tools (e.g., modules, decks, job aids) to match local cultural, linguistic, and health system contexts.
• Ensure consistency of content and methodology across trainers and sessions.

Mentoring and Capacity Building

• Coach and mentor internal training staff (Field Officers, District Coordinators) and selected healthcare partners to strengthen facilitation, engagement techniques, and session delivery.
• Offer feedback, coaching sessions, and peer-learning opportunities.

Reporting and Documentation

• Provide timely and structured reports on training sessions, including key achievements, challenges, and follow-up actions.
• Document training outputs (e.g., attendance, photos and consent, topics covered, feedback summaries).
• Contribute to program-level learning through synthesis of field experience and recommendations.

WHO WE ARE LOOKING FOR

• 3-5 years experience in health training delivery, instructional design, or adult learning in community or facility settings.
• Having a Master in Public health or medical background.
• Strong facilitation, coaching, and interpersonal communication skills, especially in multicultural or rural health contexts.
• Familiarity with public health delivery systems in Indonesia, particularly in maternal-child health, Non-communicable diseases, family caregiver support, or community empowerment programs.
• Demonstrated ability to design and adapt training materials that are engaging, contextualized, and evidence-based.
• Comfortable working with diverse stakeholders including healthcare staff, local government, and field-based teams.
• Strong project management, documentation, and reporting skills, with attention to detail and deadlines.
• Experience developing or supporting training via online learning platforms (e.g., LMS) is a plus.
• Fluent in Bahasa Indonesia and capable of working in English for documentation or cross-team collaboration.
• Must be willing and able to travel frequently to YNHI’s program areas across Indonesia.

WHAT WE VALUE

At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others.

We encourage people from all backgrounds to apply for positions at Noora Health.