WHO WE ARE
Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

With support from governments and partners in India, Bangladesh, Indonesia, and Nepal Noora Health has trained more than 24 million caregivers and patients across 12,100+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

Noora Health was honoured as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, our Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at the main stage of TED 2022.

In 2024, Noora Health was honoured to be featured in an essay in The New York Times which vividly captured a universal story of love and compassion through our collaboration with Sri Jayadeva Institute of Cardiovascular Sciences and Research in Bangalore, India.

WHAT YOU WILL DO

We are seeking an experienced and visionary Head of Product to lead our product strategy and roadmap across all product lines. As a key member of our leadership team, you will shape the vision for our Remote Engagement Service (RES), Health Educator Platform (HEP), AI integration initiatives, and data systems. You will be responsible for driving product innovation to support caregivers and patients through digital solutions that can be scaled effectively across multiple countries. A critical focus will be leading the transformation of our mobile messaging platform with AI capabilities to deliver personalized health communication at scale, while ensuring these systems integrate seamlessly with government health systems.

Key responsibilities include:

• Product Vision & Strategy: Define and execute Noora Health's product vision and roadmap across RES, HEP, AI initiatives, and data systems, ensuring alignment with organizational goals and user needs in low-resource settings
• AI Transformation: Lead the integration of AI capabilities into our platforms, particularly focusing on the enhancement of our Remote Engagement Service to deliver personalized health content and query responses at scale
• Team Leadership: Build, mentor, and manage a growing product team across multiple countries, fostering a culture of innovation, user-centricity, and data-driven decision making
• Cross-functional Collaboration: Work closely with engineering, medical, research, design, and country teams to ensure successful delivery of product initiatives that improve health outcomes
• Government & Partner Relationships: Represent Noora Health in product discussions with government partners and stakeholders, ensuring our digital solutions meet their needs while advocating for user-centered design

WHO WE ARE LOOKING FOR

• 10+ years in product development, with at least 5 years in a leadership role managing cross-functional teams. Experience in healthcare communication technologies, behavioral change products, and working with government systems is highly valued
• Strong background in mobile chat systems development, AI/ML product development, and experience building digital products for low-resource settings
• Experience setting product strategies that balance innovation with practical implementation in complex healthcare contexts; Deep understanding of user-centered design methodologies and experience applying them in diverse cultural contexts
• Familiarity with healthcare systems, government health-tech platforms, building scalable open-source platforms is highly advantageous
• Comfortable working in a fast-paced, evolving environment with diverse user needs and priorities

At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others.

We encourage people from all backgrounds to apply for positions at Noora Health.