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Secretary to the Board

Noora Health

Noora Health

Posted on Monday, May 27, 2024

Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones.

Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

With support from governments and partners in India, Bangladesh, and Indonesia, Noora Health has trained more than 3.5 million caregivers across 460+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.

Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, our Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.

Yayasan Noora Health (YNH) was established in 2023 to implement the evidence based and globally recognized Care Companion Program (CCP).

YNH is affiliated to and works closely with Noora Health, a US based health systems strengthening organization, that designed, developed, and implements the Care Companion Program. The CCP focuses on training and empowering family members of patients across the health system, equipping them with high-impact health skills required to become impactful caregivers to their loved ones and enable their recovery at home. The CCP is currently implemented at >500 health facilities in India and Bangladesh.

YNH will support and assist the Indonesian public health system to implement CCP across city, district, provincial, and national levels, thereby enabling improvements in health outcomes for patients and improved quality of health services and care delivery.

According to Noora Health’s discussions with East Java health provincial office and as per the MoU between Noora Health and District of Pamekasan on Care Companion Program Implementation, YNH will conduct a TOT (Training Of Trainers) for Health workers (Nurses/midwives/bidans) in order to train caregivers across East Java.


As a Secretary to the Board, you will be responsible for supporting the Executive Board, Governing Board and Supervisory Board in facilitating their weekly, monthly and annual work plans. This includes:

  • Responsible for the day-to-day administration and logistics of the Board activities, including providing administrative and executive support to the boards.
  • Functions as the primary contact person for the Board including the Country Director.
  • To act as Corporate Secretary to the Board, preparing all Board agendas and materials necessary for in-person Board meetings and Board calls; taking meeting minutes, distributing, and publishing them as appropriate, while safeguarding the confidential nature of the discussions and information shared in the meetings; and filing any necessary information with the corresponding corporate entities.


  • The creation and maintenance of an up-to-date board planning calendar outlining matters to be on the board’s agenda over the course of a year.
  • Provides the Board with notices of meeting times and places and requests contributions of items for the agenda.
  • In consultation with the Country Director, prepares agendas for the Board meetings. These agendas, along with any supporting documentation, are distributed by the Secretary to members in advance of the meetings.
  • Immediately after Board meetings the Secretary prepares a summary of their actions that is distributed to all members and to relevant personnel.
  • Maintenance of a full contact list of board members including board member appointment dates, term of appointments and board member bio's.
  • If the Secretary is unable to attend a meeting where minutes or notes are to be taken, it is the secretary’s responsibility to find an alternate.
  • Oversight of the Association’s incorporation and charitable registration status and the facilitation of all annual filings of required reports and information.
  • Maintain a file or manual of governance policies and a systematic schedule for their review as determined by the board.
  • Manage external correspondence and ensuring that requests made of the Board, or relevant to the governance of the organization, is reported and responded to in a timely manner.
  • Monitor the board budget.
  • Make travel arrangements, and visa tracking for the Board Members.


  • 2-5 years of experience in secretarial and customer-relation tasks.
  • Experience providing high quality administrative support.
  • Excellent organizational skills and the demonstrated ability to self-manage multiple competing priorities while working to tight deadlines.
  • Capacity to work both independently and productively as part of a small, geographically dispersed team.
  • Strong data literacy and reporting skills, including excel skills.
  • Strong technology skill and minute taking.
  • Effective written and oral communication skills and demonstrated ability to communicate information coherently and concisely.
  • Focused, positive attitude, flexible, and proactive.
  • Solution Focus: take ownership of requests; tailor solution to the member/situation; be timely in follow-up; resourceful in info gathering/research.
  • Bachelor's degree or equivalent work experience.
  • English skill, both in writing and speaking.


  • Able to join immediately.
  • Knowledge on NGO or Non-profit organization.
  • Experience as assistant or secretary to board, director and/or committee.

At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others.

We encourage people from all backgrounds to apply for positions at Noora Health.