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Manager, People & Culture

Noora Health

Noora Health

People & HR
Indonesia
Posted on Tuesday, August 29, 2023

Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones.

Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

With support from governments and partners in India, Bangladesh, and Indonesia, Noora Health has trained more than 3.5 million caregivers across 460+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.

Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, our Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.

ROLE OVERVIEW
The HR Generalist for People and Culture Initiatives will champion the organization's mission by cultivating a workplace that upholds our values, ensures the well-being of our staff, and fosters a culture of inclusion, growth, and collaboration. The ideal candidate will have a strong understanding of the Indonesian labor market, regulations, and best practices in human resources, combined with a passion for advancing public health.

WHAT YOU WILL DO

Recruitment and Onboarding:

    • Oversee the recruitment process, from job posting to hiring.
    • Facilitate comprehensive onboarding sessions for new hires to integrate them into our culture and mission.

Learning & Development:

    • Collaborate with team leads to identify training needs and arrange relevant training and development initiatives.
    • Promote continuous learning and personal growth within Noora Health.

Compensation & Benefits:

    • Ensure competitive and fair compensation packages are maintained.
    • Manage employee benefits programs, ensuring they align with Noora Health values and comply with local regulations.

Performance Management:

    • Coordinate and facilitate annual performance review processes.
    • Assist team managers in setting objectives and KPIs for their teams, ensuring alignment with the Noora Health’s strategic goals.

Legal & Compliance:

    • Stay updated on Indonesian labor laws and regulations.
    • Ensure all HR practices and policies are compliant with local regulations and the Noora Health’s standards.

Cultural Initiatives:

    • Support shared teams with initiatives aimed at fostering a positive, inclusive, and diverse organizational culture.

Administration & Reporting:

    • Manage HR databases, ensuring the accuracy and confidentiality of team data.

Employee Relations:

    • Advise, guide, and support managers and staff in matters related to employment, work environment, and interpersonal issues.
    • Address and resolve employee concerns, grievances, or other issues in a timely and effective manner.

WHO ARE WE LOOKING FOR

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • A minimum of 4 years of HR experience, with a focus on people and culture initiatives.
  • Proficient understanding of Indonesian labor laws and employment regulations.
  • Strong interpersonal and communication skills.
  • Demonstrated ability to manage multiple tasks and projects.
  • Proficiency in HR software and tools.
  • Passionate about fostering a positive and inclusive workplace culture.
  • Fluency in Bahasa Indonesia and English.
  • Experience in the public health sector or related field. Optional
  • HR certification recognized in Indonesia. Optional

At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others.

We encourage people from all backgrounds to apply for positions at Noora Health.