If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Office of Information Technology

Opening Date: March 23, 2026

Closing Date: April 06, 2026

Grade/Admin Unit: 26 Professional/Technical

Job Class Code: 0929
Salary: $64,703.60 - $90,848.16*/Annually (*includes 15% recruitment and retention stipend, and eligible for a 5% training bonus)
Position Number: 065006865

Location: Augusta

Telework: Available

This position is not eligible for visa sponsorship or STEM OPT extensions.

DESCRIPTION:

The Office of Information Technology provides a broad range of enterprise technologies supporting the citizens of Maine. This position is ideal for a qualified professional with proven experience administering Microsoft 365 services and Windows Server operating systems.

MaineIT is seeking a highly skilled individual who embodies our C.A.R.E. values in all aspects of their work. At MaineIT we:

• Prioritize Customer-focus, ensuring our customers are heard and their needs met.
• Demonstrate Accountability through transparency with our stakeholders.
• Maintain Responsiveness by providing proactive, timely updates.
• Deliver Empathy‑driven, people-focused services using emotional intelligence.

WHAT YOU WILL DO:

In this role, you will manage and administer Microsoft 365, Directory Services, File Services Support, Patch Management as a key member of the team. The position is responsible for maintaining and tracking assets associated with all Windows servers across the enterprise, as well as managing our Workday Active Directory connections. It also oversees the configuration and implementation of CIS benchmarks (Center for Internet Security) for the Windows server environment, which is critical to strengthening our security posture. You will handle requests, communicate professionally, collaborate effectively, and have opportunities to work across additional technical areas.

The team provides enterprise hosting and technical services to agencies and operates within the Computing Infrastructure & Services Group. Technology support includes Windows Server, Microsoft 365, Teams, MECM, Directory Services, Enterprise Backup and Storage, Microsoft Azure, Amazon Web Services, SQL Server, IIS, SharePoint, and various COTS applications. Work is performed under supervision, based in Augusta, and requires participation in a 24x7 On-Call rotation.

WHAT'S IN IT FOR YOU:

You will have opportunities to use your technical skills in a collaborative environment, work with talented colleagues, grow professionally, and learn new technologies. We value people, teamwork, and creating a positive and enjoyable workplace for serving our customers.

RESPONSIBILITIES:

You will manage technical work with limited supervision, including:

• M365 administration (licensing, user management, password policies, service health, service requests)
• Performing system administration across Active Directory, File/Print Services, Microsoft 365, and Windows Server
• Developing and maintaining login and PowerShell scripts
• Administering and supporting Microsoft Endpoint Configuration Manager
• Managing file storage permissions
• Troubleshooting and resolving complex technical issues
• Responding to help desk escalations
• Performing hardware/software upgrades
• Planning and executing system growth and expansion
• Managing and troubleshooting licensing issues
• Handling billing responsibilities
• Working with Microsoft Premier Support on open cases
• Building, configuring, and maintaining Windows Server environments (VMware ESXi or physical)
• Mentoring team members
• Designing and implementing system security measures

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to support, administer, and troubleshoot systems and services
• Strong written and verbal communication skills
• Ability to manage multiple projects simultaneously
• Ability to support complex network systems and software applications
• Understanding of system backups, data security, and advanced troubleshooting
• Ability to train others on system use and support
• Strong problem‑solving and research skills
• Ability to perform physically demanding tasks if required
• Ability to multi-task and work effectively in a team environment
• Ability to motivate and build strong teams
• Ability to measure and improve operational quality
• Knowledge of PowerShell, TCP/IP, Kerberos, DNS/DHCP, Infoblox, and Active Directory

WHAT WE NEED FROM YOU:

• Experience with M365 in a corporate environment
• Microsoft Windows Server administration experience
• Experience resolving technical issues or implementing new solutions
• Experience using a ticket management system
• Experience with VMware and Active Directory
• Proficiency with PowerShell
• Ability to manage user-focused computing activities
• Ability to develop and deliver training
• Experience working with DNS/DHCP and Infoblox
• Strong communication and documentation skills
• Ability to support OneDrive
• Ability to troubleshoot and solve technical issues
• Ability to translate functional requirements into technical solutions
• Ability to document specifications and infrastructure requirements
• Ability to research and recommend technical solutions
• Ability to perform work requiring lifting and/or physical exertion as needed
• Knowledge of Microsoft Endpoint Configuration Manager
• Knowledge of Kerberos authentication
• Understanding of business process management
• Understanding of proper system security and backup procedures

MINIMUM QUALIFICATIONS:

A minimum of 5 years of a combination of related post-secondary education, technical certifications, or technology related work experience.

CONTACT INFORMATION: For more information or questions specific to the position, please contact recruiting.ggsc@maine.gov

The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).

• Retirement Plan – The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.

• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

If you require a paper application, please download and print one HERE

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.