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Senior Communications Manager



Marketing & Communications, Sales & Business Development
Posted on Tuesday, June 25, 2024
  • Location: Flexible (between CET - ET time zones)
  • Full time position
  • Reports to: Director of Programs
  • Start date: As soon as possible
  • Salary range: $75,000 -$90,000 annually USD

Description: Meedan seeks a dynamic and strategic Senior Communications Manager to lead our communications efforts and amplify our organization’s message across various channels. The successful candidate will be responsible for building and executing a comprehensive communication strategy to enhance our organization’s awareness, reputation, and funding pathways with key stakeholders.

We are a global not-for-profit that helps journalists and human rights groups investigate and distribute critical information during elections, war, epidemics and other major events. We design programs that help improve the exchange of quality information in communities during breaking news. Our work has won multiple awards for collaborative project design around the world. Our software, Check, allows journalists and other information leaders to communicate directly with their audiences on closed messaging apps like WhatsApp, Telegram and Viber.

As the Communications lead you will be responsible for crafting and delivering on a communications strategy that effectively engages our audiences and conveys our global programming and open-access software for funders, partners and community stakeholders. You will be responsible for managing the day-to-day tasks of a small communications team, overseeing the production of communications content and leading Directors through major communications deliverables.

Some of the content you’ll manage will be drafted by team members living and working in North Africa and Western Asia, Sub-Saharan Africa, Asia-Pacific and Latin America and the Caribbean. You’ll be expected to work closely with colleagues to identify and incorporate critical regional context and information into all communications assets.

This role requires a deep understanding of our programmatic efforts as well as Meedan’s software, Check, in particular ensuring that our software is serving our programmatic partnerships effectively, and vice versa.

As a medium-sized 501(c)(3) organization, the successful candidate for this role will be able to demonstrate a strong ability to work across multiple projects at once, manage stakeholders effectively and independently present solutions for emerging internal and external challenges.

We are looking for someone with the experience, drive and leadership skills to build up and execute Meedan’s communications strategy.

Key Responsibilities:

  • Develop internal communication strategies to keep employees informed and engaged, including newsletters, memos, and town hall meetings.
  • Work with Meedan’s Media Relations Consultant to cultivate and maintain relationships with media outlets, and journalists to secure positive coverage and manage crisis communications effectively.
  • Oversee the creation of compelling content for funder presentations, press releases, blog posts, social media, website, and other communication materials.
  • Ensure consistent messaging and branding across all communication channels to strengthen Meedan’s identity and reputation.
  • Lead PR initiatives to promote our company's achievements, milestones, and thought leadership in relevant industry publications and events.
  • Integrate communication efforts with digital marketing campaigns, including email marketing.
  • Act as the primary spokesperson during crises or sensitive situations, managing communication with stakeholders, media, and the public.
  • Track and analyze communication metrics to evaluate the effectiveness of campaigns and make data-driven decisions for continuous improvement.
  • Other duties as assigned, as organizational needs and priorities dictate.

Required Experience and Qualifications

  • Bachelor's degree in Marketing and Communications, Public Relations, Journalism, or related field. Master's degree preferred.
  • Proven experience (5 years) in a communications leadership role, preferably within the non-profit, journalism and/or technology sector(s)
  • Data analytics and problem-solving skills, with an ability to synthesize disparate
  • Excellent written and verbal communication skills, with the ability to craft compelling messages for diverse audiences.
  • Strong media relations skills and experience working with journalists
  • Strategic thinker with the ability to develop and execute comprehensive communication plans.
  • Crisis management experience and the ability to remain calm and composed under pressure.
  • Self-starter and independent worker who enjoys working in a remote, globally diverse team in a collaborative and innovative environment
  • Willingness to roll up your sleeves and take on whatever tasks necessary to get the job done
  • Proficiency in digital marketing tools and platforms.
  • Strong leadership and team management skills.
  • Flexible with working hours to accommodate the needs of this position.

About Meedan

Meedan is a global technology not-for-profit that builds software and programmatic initiatives to strengthen journalism, digital literacy, and accessibility of information online and off. We help journalists, fact-checkers and human rights groups investigate and distribute critical information to local audiences. We deploy messaging technology, training and emergency funds during elections, natural disasters, global crises and other major events.

We collaborate with technologists, newsrooms, fact-checkers, public health professionals, NGOs and academic institutions on award-winning projects from election monitoring to pandemic response to human rights documentation. This work supports our vision of a more equitable internet.

Our team members are distributed through multiple cities and time zones. Our team members are able to work flexibly and respond to challenges across a range of project areas. This includes the following:

  • Flexible work from home
  • Flexible schedule
  • Support for home office
  • Internal EDI training and regular EDI impact and policy reviews
  • Code of Conduct


At Meedan, we believe that the work we do is only as strong as the wellbeing of the people who make it happen. We’re committed to providing a broad range of employee benefits that uplift the engagement and growth of our people, and to truly embody awesome in our Meedan culture.

For candidates from the US, we have the following benefits available:

  • Unlimited PTO including vacation, holidays, and sick time with expansive coverage, including for menstrual pain, caretaking responsibilities, and mental health needs. We are also closed the week between Christmas and New Year’s Day.
  • Generous health and dental benefits, including 100% employee premium coverage and 50% coverage of dependents
  • Employer-paid life insurance, short-term disability, & long-term disability
  • Options of employee-paid vision insurance, commuter benefits, healthcare FSA, and childcare FSA
  • Matching 401k plan (100% match of the first 3% and 50% match of the next 2% employee contribution) and a flexible spending account
  • Complimentary One Medical subscriptions for employees and dependents
  • Complimentary Health Advocate and Talkspace (online therapy) subscriptions
  • Complimentary Kindbody benefit (gynecology, fertility, and family-building)
  • A one calendar month paid sabbatical after five years of employment
  • Flexible leave for bereavement, major illness, parental responsibilities, pregnancy, military duties, civic responsibility, severe weather conditions

For candidates outside of the U.S., we strive for parity with U.S. benefit offerings subject to local regulations and restrictions. Further supplemental benefits for non-U.S. team members include a coworking space allowance and home office allowance.

Professional Development and Social Support

All candidates around the world have the following resources available:

  • Professional development support
  • Annual home office equipment stipend
  • Monthly cell phone bill stipend
  • Co-working office space stipend
  • Mentorship program plus regular learning sessions/seminars
  • Regular optional team social activities online and offline, including games, yoga, meditation and meals
  • Generous travel support for in-person meetings and retreats with colleagues
  • Paid subscription to meditation apps and other mental health resources
  • Complimentary access to publications like the New York Times, the Wall Street Journal, and others
  • Digital security training and support

Equity, Diversity and Inclusion Statement

We actively recruit and encourage applications from individuals from historically underrepresented communities in technology and journalism, including those who identify as LGBTQ+, women, people of color and/or from underrepresented cultural communities, and people with disabilities.