Supply Chain Associate- Loyalty

Maisha Meds is hiring! We’re looking for a Supply Chain Associate with experience in inventory and 3PL management, process audits, and who thrives in a fast-paced environment with strong attention to detail and analytical skills. to support our supply chain function in Tanzania. The ideal candidate has experience in inventory and 3PL management, process audits, and excels in a fast-paced, customer-focused environment with strong communication and problem-solving skills..

About Maisha Meds

Maisha Meds is an organization dedicated to improving health care in Africa through best-in-class technology.

Founded in 2017, Maisha Meds has created the largest digital network of private pharmacies and clinics across Kenya, Tanzania, Uganda, Nigeria, and Zambia through our mobile software. Our platform not only helps these providers improve their business by making sales, managing inventory, and tracking patients. It also reimburses them for providing high-quality care for malaria, family planning, and HIV prevention at discounted costs.

Maisha Meds logs millions of patient visits every year and has provided hundreds of thousands of reimbursements to date. We harness data from our network of pharmacies and clinics to reveal health and market trends, which allows us to design better solutions that work for the people we serve. We have collaborated with leading academic institutions, including UC Berkeley, Emory University, and KEMRI, to evaluate the effectiveness of our programs. Research shows that our system is able to significantly increase the uptake of long-acting contraceptives and appropriate malaria case management.

Our work is funded by a range of partners, including scale-up funding from USAID Development Innovation Ventures and the Bill & Melinda Gates Foundation. This will help Maisha Meds greatly expand its mobile software to 7,500 total pharmacies and clinics by late 2026, delivering subsidized care to nearly a million new patients in the process.

About the role

We are looking for an enthusiastic and diligent team member who would join the Loyalty Program team with a key focus on supporting our supply chain function in Tanzania. The candidate should have experience in inventory management, 3PL management, and process audits. This candidate enjoys a fast-paced working environment, has an eye for detail, and strong analysis skills. This candidate is a customer-centric individual whose mission is to build strong relationships with our suppliers and 3PL partners. This candidate has strong communication skills and is driven to innovate new solutions on the go in response to customer needs.

This role is based in Dar es Salaam, Tanzania, with frequent travel to
neighboring locations.

You will report to the Director of Supply Chain (Loyalty).

The start date is 17/11/2025, and compensation is commensurate with experience.

Responsibilities

• Reviewing inventory levels of items to determine if they need to be replenished
• Monitoring inventory levels of materials or products in storage facilities to ensure that they do not run out
• Coordinating with other departments within the company to ensure that orders are fulfilled correctly and on time.
• Under the guidance of the compliance lead, assist in reviewing claims through our internal claims management system, and undertake investigations into transaction fraud, ensuring findings are submitted within hours of completion.
• Conduct patient review calls to verify the validity of transactions recorded from partner facilities.
• Support undertaking investigations covering transaction fraud and stock pilferage at both facility plus warehouse levels and submitting findings within hours of completion of the same.
• Support in development, refining, and implementation of systems used in fraud detection and analysis, and inventory management, among others.

Qualifications

• Bachelor’s degree in business, logistics, or related field
• 1-3 years of experience in a supply chain or logistics role
• Experience with ERP/WHM software, including Microsoft Dynamics AX, SAP, Odoo, etc.
• Strong analytical skills and attention to detail
• Excellent communication, interpersonal, and organizational skills
• Ability to work independently and as part of a team
• Growth mindset and enthusiasm for learning, feedback, and continuous improvement
• Humility and personal stability. We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service.
• Ability to roll up one’s sleeves and directly move projects forward

Mindsets:

1. A team player who loves working collaboratively
2. A sense of optimism, flexibility, and adaptability to any situation
3. An ability to thrive in ambiguous situations due to your resilience and tenacity
4. A growth mindset and a deep enthusiasm for learning, feedback, and continuous improvement
5. A blend of passion, humility, patience, and a good sense of humor
6. A tendency to roll up your sleeves to move projects forward
   

Why You Should Join Us

• On a roll: We are doubling year-over-year with new funding partnerships that are boosting expansion in multiple countries
• Great team: We are founded, managed, and backed by successful veterans of Stanford School of Medicine, Google, mPharma, and I&M Bank. We have technologists, doctors, and economists working side by side to solve difficult problems.
• Great funders: We’re supported by the Bill & Melinda Gates Foundation, USAID Development Innovation Ventures, CIFF, WHO FIND, and Pfizer to pay for healthcare on behalf of patients, with others to be announced soon.
• Huge market: We are disrupting a massive, growing $50+ billion market for healthcare payments for low-income patients, with a focus on paying for health outcomes to ensure patients get the best quality care.
• Great customers: We create financial incentives that ensure our health care providers deliver excellent care.
• Impact: We have cultivated a fun and exciting start-up culture that empowers its talented staff to make a huge impact.