BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential. Working at BRAC is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world; we are building it. Join us to find the way.

We are seeking a dynamic individual to join as Officer, Executive Director’s Office, to support its smooth day-to-day functioning through effective reception and communication management, accurate record-keeping, correspondence tracking, and timely administrative and logistical support. This contractual position will be responsible for facilitating the efficient routing and follow-up of documents and requests, coordinating routine operational requirements with relevant support teams, and maintaining confidentiality and professional standards to ensure effective office operations and executive coordination across BRAC.

Key Responsibilities:

• Manage incoming and outgoing correspondence by receiving letters, files, invitations, and other documents addressed to the Executive Director’s Office (EDO) and maintaining an accurate register of their source, receipt date, purpose, responsible person, and current status.
• Categorise and route documents for appropriate action by identifying those requiring the Executive Director’s signature, review, decision, approval, information, or onward transmission and forwarding them to the relevant EDO colleague.
• Track correspondence and ensure timely follow-up by monitoring pending and time-sensitive documents, ensuring reviewed or signed documents reach the relevant programme or function, updating registers, and maintaining organised records for easy retrieval.
• Maintain confidentiality and secure document handling by exercising discretion when managing sensitive information, ensuring appropriate information sharing, and seeking guidance from a senior EDO colleague when necessary.
• Manage reception and telephone communications by welcoming visitors, responding to routine enquiries, routing calls, recording messages accurately, and promptly communicating time-sensitive information or escalating urgent matters.
• Provide administrative and logistical support for meetings and office operations by preparing meeting spaces and materials, recording key information during selected meetings or discussions as requested, and supporting printing, scanning, photocopying, filing, document preparation, and dispatch.
• Coordinate administrative and facilities-related requirements on the 19th floor of BRAC Centre by liaising with Operations, Estate, Maintenance, Security, IT, and other support teams to address routine operational needs.
• Facilitate the resolution of facility and resource-related requests by coordinating meeting rooms, equipment, maintenance, and shared resources, following up on reported issues, and keeping relevant colleagues informed until resolution.
• Maintain an organised and functional office environment by updating administrative trackers and contact lists and assisting EDO colleagues with routine coordination tasks during periods of high activity.

Safeguarding Responsibilities:

• Ensure the safety of programme participants, individuals who come into contact with the organization, and team members by protecting them from harm, abuse, neglect, harassment, and exploitation, including sexual exploitation and abuse (SEA), in line with safeguarding standards and programme objectives. Act as a key source of support, guidance, and expertise on safeguarding to help maintain a safe and respectful working environment.
• Practice, promote, and uphold the organization’s safeguarding policies among team members, ensuring the consistent application of safeguarding standards in all activities and operations.
• Follow the established safeguarding reporting procedures in the event of any reportable incident and encourage team members to adhere to the same reporting protocols.

Educational Requirements:

Graduation with a Bachelor's degree from a recognised university in any discipline.

Experience Requirements:

Minimum 0-1 year of experience working in administration or executive office. Fresh graduates are strongly encouraged to apply.

Benefits:

Festival Bonus, Health and Life Insurance and others as per policy.

This position is open for Bangladeshi nationals only.

BRAC does not charge any fees at any stage of the recruitment process.