BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential. Working at BRAC is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

BRAC Global – encompassing the BRAC Global Board and Secretariat team, led by BRAC Global’s Executive Director (ED) – coordinates and supports BRAC entities on issues that have organisation-wide implications. BRAC Global aims to provide coherence and a coordinated approach to priorities and concerns shared across BRAC entities, including partnerships and fundraising, communications, risk management, people and culture, and knowledge and learning, in close collaboration with BRAC entity leadership.

The Head of Internal Operations & Board Secretary will provide strategic leadership and oversight of Board servicing and internal operations for BRAC Global. This role will ensure finance, HR, compliance and operational systems are fit for purpose and appropriately aligned with policies across the BRAC family, particularly within BRAC and BRAC International (BI). As Board Secretary, the role connects the priorities of the BRAC Global Board and its Committees with those of ED and executive team, enabling effective governance and decision-making. Through effective delegation, streamlined systems and AI-enabled workflows, the role focuses on providing strategic value, strengthening organisational effectiveness and supporting the organisation’s long-term priorities.

Key Responsibilities:

• Board secretariat: Serve as Secretary to the BRAC Global Board and its Committees, acting as the principal point of contact for the Board Chair, Board Committees Chairs and Board members and enabling effective engagement between the Board and management.
• Board meetings/calendar: Lead development of the annual Board calendar in alignment with other BRAC entity Boards, and work with the Chair, ED and senior management to develop strategic agendas and high-quality Board packs.
• Board decisions and follow-up: Produce accurate and timely minutes and decision/action logs, coordinate written resolutions between meetings, and drive follow-up of Board actions across BRAC Global and BRAC entities.
• Committee support and follow-up: Work closely with the Chair of each BRAC Global Board Committee to plan Committee meeting calendars and agendas and prepare supporting papers. Attend all Committee meetings, record decisions and actions, and follow up on them between meetings with management, BRAC entities and external advisers as needed, reporting progress back to the Committee Chair and members. Ensure Committee recommendations are brought to the full Board as required.
• Budgeting and financial oversight: Lead preparation of the annual and mid-year revised budgets for Resource Committee review, monitor expenditure against budget, and recommend corrective actions and efficiencies to the ED and CSO.
• Financial controls and audit: Maintain robust financial administration and controls, oversee payment approvals, and coordinate the annual accounts preparation, audit, and corporation tax filings.
• HR leadership: Act as BRAC Global’s main HR capability, leading recruitment, contracts, the Employer of Record relationship, and the annual performance and salary review cycle.
• Staff wellbeing and culture: Champion staff wellbeing as a trusted, confidential resource, and foster a culture of agency, accountability and collaboration grounded in BRAC’s values.
• Legal and regulatory compliance: Ensure timely statutory filings (including with Companies House and Charity Commission), oversee contracts, liaise with legal advisers, and escalate material compliance risks, keeping the relevant Board Committee informed of statutory, regulatory and legal matters within its remit.
• Policies, systems and tools: Develop and maintain operational policies (such as grading, remuneration and travel) and fit-for-purpose systems and processes, vetting new technology tools for security and suitability.
• Responsible AI adoption: Lead AI-enabled improvements to operations and governance, from minute-taking to financial and HR administration, ensuring human review, data protection and compliance with BRAC’s AI governance standards.
• Strategic operational advice and safeguarding: Advise the ED and CSO on operational gaps, risks and improvements across finance, people, governance and compliance, and uphold safeguarding policy and culture across the team.
• Team leadership: Lead and develop the internal operations function through clear objectives, coaching and progressive delegation, building an empowered and increasingly self-sufficient team.

Safeguarding Responsibilities:

• Establish a safeguarding culture across all levels of the programme by implementing the safeguarding policy. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Ensure team members are appropriately trained, supported and have access to resources regarding issues that are identified and implemented in accordance with the safeguarding policy and procedure.
• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Additional Job Requirements:

• Review and recommend improvements to BRAC Global’s operating model, governance support, internal operations and role scope.
• Identify opportunities for responsible AI adoption across operations, ensuring human oversight, data protection and compliance with BRAC’s AI governance standards.
• Prepare the Internal Operations and wider BRAC Global team for changes in technology, tools and ways of working.
• Identify and raise governance, compliance, operational, people-related and reputational concerns across BRAC entities through appropriate channels.
• Share innovations, good practices and developments across BRAC entities with the BRAC Global team and ED.

Educational Requirements:

Masters’ degree in any relevant discipline.

Experience Requirements:

10-15 years of relevant professional experience with 8–12 years of progressively responsible experience in operations, HR, governance or finance, preferably in an international non-profit, development or mission-driven organisation with substantial HR experience.

Other Benefits:

Festival Bonus, Contributory Provident Fund, Gratuity, Health and Life Insurance, Maternity/ Paternity Leave and others as per policy.