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Finance & Operations Manager



Accounting & Finance, Operations
Posted on Wednesday, January 24, 2024

About us:

Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested $1.9 billion in real dreams and real opportunity, spanning more than 90 countries and 4.7 million borrowers.

As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.

Kiva's values:

Impact first - This is why we exist. This is the drumbeat we march to. Every day.

Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.

Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.

Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.

Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.

Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness.

Role overview:

In close coordination with the Finance Director and Accounting Associate, the Kiva User Funds (KUF) Finance & Operations Manager will leverage operational finance skills and a knowledge of accounting fundamentals to oversee monthly close, drive operational processes and manage the annual KUF audit. A successful candidate will be able to navigate multiple systems and become an expert on Kiva’s homegrown systems to confidently own and lead processes, providing cross functional departmental support in a global time-zone, remote-first workplace. This role will supervise the KUF Accounting Associate.

At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; unfortunately we cannot provide visa sponsorship.

Key responsibilities include:

  • Manage and oversee all day-to-day finance and accounting activities alongside the Kiva User Funds Accounting Associate (ie. journal entries, reconciliations, bank transactions)
  • Prepare, analyze and present monthly key metrics for month close to the Finance team demonstrating a robust understanding of the user funds balance sheet and cash flows
  • Oversee the timely completion of KUF and KDAF month close accounting tasks in conjunction with the KUF Accounting Associate
  • Manage, oversee and communicate with auditors for the completion of the annual audit
  • Act as the Finance lead partnering across 5 departments to promptly participate, answer and follow up on Lending Partner, US Borrower, Individual Lender and Managed Lender related issues
  • Review donor contracts to ensure deposits, fees and withdrawals are accurately and timely processed
  • Partner alongside the Engineering team to optimize system limitations by creating and managing JIRA tickets supporting BAU accounting transactions and finance initiatives
  • Own external vendor and system account relationships as necessary
  • Support the Director of Accounting Operations on cash controls and treasury management
  • Act as a flexible and supportive member of the finance organization, providing back up and deepening financial skill set

Preferred qualifications:

  • Bachelor's degree in Accounting, Finance, Business Administration, or related field
  • Minimum 7 years of related experience or equivalent combination of education and related experience
  • 3 years of supervisory or management experience
  • Demonstrated ability to develop and execute operational processes successfully with high degree of independence, detail-orientation and prioritization
  • Excellent interpersonal, verbal, and written communication skills
  • An optimistic outlook and the desire and patience necessary to work in a transformative, dynamic environment
  • Commitment to a strong sense of community and integration with other team members
  • Ability to manage and troubleshoot system functions with Engineering support
  • Ability to quickly learn Kiva specific systems, system limitations, and processes
  • Experience with Excel, Gsuite products, Salesforce, Netsuite or Looker preferred
  • Familiarity with financial inclusion or microfinance industry or desire to stay informed on the industry
  • Passionate about our mission and willing to embody our values of impact first, extreme ownership, be curious and bold, inclusion equity and diversity, honor and integrity, love and kindness always

What we offer:

  • An opportunity to improve real lives, solve hard problems, and change the world
  • Friendly, supportive, and adventurous environment with a team of engaged colleagues
  • A comprehensive, industry-leading benefits package including health, dental and vision insurance, parental leave, professional development, 401k matching, generous PTO, and more.
  • Opportunities to connect with and learn from colleagues and partners around the world
  • Salary range: $63K - $87K; a final offer will be dependent upon a candidate’s location, skills and experience.

A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.