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Growth Product Management Intern



Product, Sales & Business Development
Posted on Saturday, November 18, 2023

About us:

Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested $1.9 billion in real dreams and real opportunities, spanning more than 90 countries and 4.7 million borrowers.

As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full-time employees dispersed around the world, as well as within team hubs located in San Francisco, Portland, New York, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.

Kiva's values:

Impact first - This is why we exist. This is the drumbeat we march to. Every day.

Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.

Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.

Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.

Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.

Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness.

Internship Program

Since its founding, volunteerism has been an integral part of Kiva's foundation and success. As a Kiva Intern, you will contribute your passion, drive, ideas, and expertise to expanding our reach and impact while taking on immediate and significant responsibilities within your team. In addition to learning on the job, you'll partake in a variety of educational, social, and professional development workshops and events that will accelerate your professional growth while learning about Kiva and the non-profit, technology, and microfinance sectors.

Through this volunteer internship, we’re hoping to provide a high-caliber learning experience. With the completion of our internship program, you will take away many in-demand job skills. Additionally, all Kiva interns will gain exposure to foundational microfinance concepts and ongoing professional development tailored to your career goals. This position will also put you in contact with a wide array of employees around the world, giving you a jump start on networking opportunities.

Kiva is currently recruiting for our January 2024 through July 2024 internship class.

This Kiva internship is a 6-month, part-time (32 hours per week), United States-based, remote volunteer position.

Placement Process

Kiva places interns within most departments of the organization. During recruitment, we evaluate your application and interests to match you to a specific team that will leverage your talents while providing you with an opportunity to develop and grow.

Although Kiva Interns range in age and experience, a common theme among our participants is a "can do" attitude as well as a desire and willingness to dive in and get their hands dirty.

Role overview:

As a Growth Product Management Intern, you will work closely on providing product strategy support, discovery, and delivery for both B2C and B2B products. This will help you develop business acumen for marketplaces. You’ll learn the ropes with Product leaders with over 10 years of experience in both B2B and B2C. You can think of this internship as a product rotation program where you get a full breadth of Product experience in both discovery and delivery. It’s the perfect role for someone looking to transition into a product role.

How do we advance our impact and sustainability through values-aligned partnerships (B2B)? How do we turn loyal lenders into community leaders (B2C)? How do we bridge these communities together? These are exciting strategic questions you will help us to explore, test, and build around

At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; unfortunately we cannot provide visa sponsorship.

Key responsibilities include:

  • Coordinate and design Lean UX experiments
  • Conduct competitor and market research to identify key unlocks
  • Recruit and run user research interviews and user-shadowing
  • Write user stories and acceptance criteria for features based on your learnings
  • Work collaboratively with other PMs, engineers, analysts, and business stakeholders throughout the product development lifecycle to deliver iterative customer value

Preferred qualifications:

  • At least 21 years of age or older by January 16th, 2024
  • You have at least 5 years of experience in a strategy, product, or finance role.
  • Is able to commit to the full 6-month term
  • You are a self-starter who can run with ideas independently
  • Demonstrates strong critical thinking and problem-solving skills
  • Enjoys carrying out processes thoroughly and efficiently while maintaining attention to detail
  • Has excellent written and verbal communication skills
  • Is highly organized, responsible, and reliable
  • Takes initiative and proactively makes process improvement suggestions
  • Is able to work effectively both independently and in a team environment
  • Grasps complex tasks and delivers quality outcomes
  • Is comfortable with Web and Microsoft Office applications

What we offer:

  • Professional development and skills workshops
  • Access to Kiva’s network of Kiva Fellowship and Internship Alumni
  • Optional participation in Kiva’s Employee Resource Groups (ERGs) and social activities such as happy hours and coffee chats
  • References are gladly given for successful participants

Kiva's Internship is a part-time volunteer position, however, to help offset some expenses, Kiva will provide a modest stipend of $800 a month (before taxes) to its volunteers. Please note that the stipend is considered taxable income and we expect interns to do their own research as to how this may affect their personal/tax implications.

The weekly time commitment for a Kiva Internship is a 32 hours per week, from January 16, 2024 - July 31, 2024. Please make sure you have the availability to commit for the entire internship period before submitting an application.

A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.