At Kiron, we believe that everyone has an equal right to access quality education. We are an edtech non-profit dedicated to providing refugees and underserved communities free access to high-quality education, bridging skill gaps and promoting inclusion in the job market. As a team, we want to shape a world where everyone can fulfil their highest potential for a self-determined, dignified life, shaping a sustainable future together.

This role is part of our Operations team and works closely with the Office Manager to support our digital infrastructure and internal tools. Your work will help ensure that all team members can rely on the devices and platforms they use in their day-to-day work. You will collaborate with different teams to identify needs and improve our digital environment, with support from our engineers for more complex technical questions and guidance from our in-house legal counsel where topics such as compliance or data protection are relevant. In this role, you will work approx. 20 hours per week and contribute to creating a reliable and supportive digital workspace that helps the organization focus on its broader mission.

Tool and Platform Management

• Responsible for the administration of our digital tool landscape (e.g., Google Workspace, Slack, Asana, Atlassian, Zoom, Bitwarden, Sipgate).

• Manage licenses and user accounts, maintain documentation, and optimize tool usage across the organisation.

• In collaboration with our tech team evaluate, select, and implement new digital tools (preferably open-source solutions).

Device and Hardware Management

• Manage our heterogeneous device inventory (mainly macOS, and some Windows devices).

• Set up, maintain, troubleshoot, and manage the lifecycle of company devices.

• Deploy and further develop MDM solutions (e.g., for Macs and mobile devices).

Internal IT Support and Collaboration

• Collaborate with internal teams to identify digital needs and develop suitable solutions.

• Support employees in using digital tools and devices through enablement, training sessions, and guidelines.

Essential experience and skills:

• Currently enrolled in a German university pursuing a degree in IT, computer science, digital technologies, or a related field, ideally with some initial practical experience.

• Experience working with digital tools, SaaS environments, and specialized IT systems.

• Solid knowledge of macOS and Windows administration; experience with Mobile Device Management (MDM) solutions is a plus.

• Interest in open-source technologies and digital ecosystems.

• Basic understanding of data protection, IT security, and modern cloud architectures.

• A structured and solution-oriented way of working, with an interest in supporting colleagues in their day-to-day work and improving internal workflows.

• Strong English & communication skills and the ability to explain technical topics in a clear and accessible way.

• German language skills would be an advantage.

Nice-to-have:

• Familiarity with collaboration tools and platforms used in nonprofit organizations.

• Experience with basic scripting, automation, or IT troubleshooting.

• Enthusiasm for learning new technologies and experimenting with digital tools.

• Previous experience in a small team in a startup/NGO environment and / or in a volunteering / activist context.

This profile draws on our experience of people who have been successful in this role in the past. We warmly encourage you to apply if you feel your experience and skills equip you for this job but are not listed here.

• Path to growth: Potentially transition into a junior IT role after completing your studies, allowing you to continue contributing and growing within the organization.

• Impact: Seize the chance to make a meaningful difference by applying your expertise to our mission. Let’s work together on collective impact!

• Flexibility: We have a hybrid working setup where you can work remotely or from our office at the Impact Hub Neukölln. We offer flexibility in how you distribute your 20 hours per week across the workweek, allowing you to balance your studies and work.

• Development: Take advantage of our commitment to continuous learning with paid days of educational leave and a personal development budget to boost your professional skills.

• Time off: Enjoy paid vacations and additional days off for Christmas and New Years Eve to rest and recharge.

• Transparency: Our wage model is transparent and ensures pay equity and inclusivity.

• Family-friendly: We acknowledge the challenge of coordinating work life and private life and warmly accommodate the needs of your family, relationship or kids as you work with us.

Please note that this position is subject to final confirmation of project funding.

Then please submit your application via the application form. We are looking forward to hearing from you!

You can expect at least two rounds of interviews and in some cases the completion of a task. We will inform you about the process in our first conversation. We will inform all applicants of the outcome of their application. If you have any questions about the position, please contact careers@kiron.ngo.

Kiron is committed to empowerment and inclusion and continuously works to create a diverse, safe and inclusive environment. We welcome applications from all people - regardless of cultural and social background, gender, age, religion, worldview or sexual orientation.

Since 2015, Kiron has been at the forefront of offering accessible, innovative educational solutions to refugees and underserved communities globally. With a comprehensive digital platform, Kiron Campus, we have supported over 100,000 learners with skills essential for the labour market, fostering academic, professional, and personal growth.