Job Title:	Indigenous Engagement Coordinator
Department:	Service Programs
Reports To:	Manager, Indigenous Programs
Salary Range:	$ 57,600 – 64,700
Job Type:	Full-Time, Permanent, Remote, working only, with travel across Canada
Preferred Location:	Canada
Posting Close Date	2025-02-17

Is This You?
Are you motivated by the opportunity to positively impact mental health for young people in Canada? Are you passionate about helping youth navigate the complexities of growing up in today's technology-driven world? If so, Kids Help Phone is looking for dynamic individuals like you to join our team.

At Kids Help Phone, we’re on a transformational journey to change the landscape of youth mental health in Canada. This is an opportunity to be a part of something truly meaningful and to make a real difference in the lives of young people. It will take courage, resilience, and a commitment to helping fuel this transformative journey.

The Opportunity:
The Indigenous Engagement Coordinator (IEC) will work closely with Indigenous communities to advance Finding Hope: Kids Help Phone’s Action Plan for Supporting First Nations, Inuit and Métis Young People. The IEC will increase access to, and awareness of Kids Help Phone services and other resources among Indigenous youth and communities.

The IEC will support volunteers in Weaving Threads: An Indigenous Engagement Program and coordinate sessions of Brighter Days: An Indigenous Wellness Program supported by Sun Life. The IEC will also support Kids Help Phone’s broader Indigenous initiatives through volunteer recruitment, donor support, event and meeting coordination, and Indigenous advocacy efforts.

The Indigenous Engagement Coordinator will work directly with Indigenous youth and add more Indigenous perspectives to KHP programs and services therefore only First Nations, Métis and Inuit applicants with lived experience of Indigenous worldviews, cultures, and values will be considered.

What You’ll Do:

The scope of responsibility includes, but is not limited to the following:

• Support volunteers in Weaving Threads: An Indigenous Engagement Program through onboarding and training, regular check-ins, and assisting volunteers in their role of building awareness of Kids Help Phone services, providing ongoing input, connecting youth with resources and more.
• Coordinate Brighter Days: An Indigenous Wellness Program supported by Sun Life including booking sessions and ensuring participating groups receive all program materials.
• Coordinate the distribution of outreach materials to Indigenous communities.
• Assist Indigenous communities who wish to increase access to and awareness of Kids Help Phone services.
• Coordinate and support meetings and events including booking travel and accommodations, processing expense claims, and preparing meeting packages.
• Contribute to Kids Help Phone committees and supports Indigenous advocacy efforts
• Identify potential Indigenous partners, vendors, and trainers to support Kids Help Phone’s Indigenous and diversity initiatives
• Update customer management software with volunteer information and other information as needed
• Manage or support projects that support KHP Indigenous Initiatives and Equity Programs
• Contributes to Indigenous program and service development, delivery and evaluation including the New Trails and upcoming Indigenous Mentorship Program

Our Ideal Candidate:

• Post-secondary degree or diploma in relevant discipline (e.g. public health, social work, education, applied social sciences, communications)
• Minimum two (2) years of experience supporting youth volunteers
• Strong leadership skills as well as being able to be coachable, follow instructions and willing to ask questions
• Strong time management skills to adhere to tight deadlines in a fast paced, resource-lean environment
• Excellent attention to detail is paramount to ensure data is captured accurately and efficiently
• Proficient preparation and planning skills to ensure Indigenous community members receive meaningful engagement
• A trauma-informed lens to empower and support volunteers and team members
• Strong sense of professionalism, confidentiality and commitment to maintaining a safe environment for youth
• Proficient in the Microsoft Office suite of products including Excel
• Demonstrated commitment to volunteerism, non-profit and/or mental health sector

About Kids Help Phone:
Kids Help Phone is a Canadian leader and world innovator in youth mental health. As Canada's only 24/7 professional counselling and information service for young people, we support youth through various channels including phone, live chat, and text. Since 1989, we’ve been offering anonymous, confidential support to kids, teens, and young adults, helping them overcome challenges and improve their mental health.

We are pioneers in virtual care, and our team is dedicated to providing a critical lifeline to youth across the country, available in both English and French, and over 100 other languages via interpretation. We have built a trusted reputation for delivering innovative services, and we’re looking for like-minded individuals to join us in making history.

Does this sound like a journey you want to be a part of?
Join us and make a difference in the lives of young people across Canada!

How to Apply:
Please attach a single file with your resume and cover letter, titled: lastname_firstname_IEC

For more information about Kids Help Phone, please visit our website
The position will be posted until February 17^th, 2025

Kids Help Phone is an Equal Opportunity Employer
We value diversity and inclusion and encourage applications from all qualified individuals. We are committed to providing barrier-free accommodations in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please let us know if you require accommodation at any stage of the recruitment process.

Our Commitment to Diversity, Equity, Inclusion & Accessibility (I.D.E.A.):
We are committed to fostering a workplace that celebrates diversity, equity, and inclusion, empowering all employees and service users. We strive to ensure that our services and environment are reflective of the communities we serve. We embrace differences in race, ethnicity, national origin, gender identity, sexual orientation, and ability, and we are dedicated to promoting understanding and appreciation of these differences.

Benefits include:

Accidental Death Insurance, Hybrid Work Model, Life Insurance, Wellness Programs, Flex Time, Employee & Family Assistance Program, Health Care, Dental Care, Vision Care, CAAT Pension Plan, Emergency Travel Assistance, and more!

Message to Agencies:
We do not accept unsolicited telephone calls, referrals, or resumes from agencies. Any unsolicited submissions will be considered gratuitous, and we will not be obligated to pay any referral or other fees.