Organization: Kids Help Phone

Title: Senior Development Officer, Philanthropy & Partnerships

Position: Full-time, Permanent

Reports to: Senior Development Manager, Principal Gifts & Partnerships

Location: Toronto

Salary range: $71,800 - $86,000 annually

Hi there,

We’re so glad you found us.

It is an exciting time at Kids Help Phone. We are on a transformational journey, one that will reshape the landscape of youth mental health in Canada.

In March of last year, we launched Feel Out Loud, a historic, national movement anchored by a fundraising campaign with a goal of raising $300 million by the end of 2024 to reach young people in every corner of Canada with expanded access to e-mental health services.

We’re adding to our innovative fundraising team who will help fuel this mission. If the thought of making a positive impact on the mental health of young people in Canada inspires you, this could be for you.

First, here’s a bit about our story:

Kids Help Phone is Canada's only free, 24/7 service offering professional counselling, information, referrals, and texting support for young people in both English and French. We provide life-changing support to youth millions of times each year (over 4.7 million in 2023 alone).

We began in 1989 as a unique telephone counselling service, and for nearly 35 years, we’ve evolved our response and innovated our offerings and technology to stay relevant to youth, recognizing the complexity of issues they face.

Today, Kids Help Phone has become more essential than ever before. So has our goal of transforming to meet the needs of young people in Canada. As a part of our strategic objective of maximizing access, we’re committed now more than ever to reaching more people in every corner of Canada.

Do you want to join our journey and make a meaningful impact?

Unlock your potential. Carve out a career as unique as yourself. Grow with us.

The Opportunity

In partnership with Kids Help Phone’s Philanthropy leadership team, the Senior Development Officer (SDO), Philanthropy & Partnerships will develop, execute and oversee a sophisticated corporate gifts pipeline with targeted strategies aimed to maximize engagement and philanthropic support with gifts in the 6-figure and 7-figure range.

The SDO will develop and build relationships to cultivate gifts from existing and new corporations. The SDO will manage a portfolio of assigned prospects, with annual production, cash and activity goals (targets to be set annually). The SDO will also be responsible for overseeing the execution of partnership activation deliverables.

The successful candidate will be an established fundraising professional, with diversified experience in major gifts, and corporate partnerships. They will be a strong relationship builder, self-driven, independent and demonstrate excellent communication skills.

What You’ll Contribute:

The Senior Development Officer, Philanthropy & Partnerships will:

• Grow and manage a portfolio of donors and prospects through the development of cultivation and solicitation plans to solicit 6-figure and 7-figure major gifts, securing multi-year commitments where possible. These donors and prospects will largely have operations or headquarters based in Toronto and Ontario.
• Build meaningful connections with corporate partners and volunteers that results in new funds that further KHP’s mission.
• Develop comprehensive and tailored funding proposals and submit grant applications to solicit corporations, partnering with peers from Advancement Operations, Stewardship and Donor Relations functions, as needed.
• Increase revenue generation from corporate major gift donors through other avenues of support, such as employee giving or peer-to-peer fundraising.
• Manage fundraising and stewardship pipeline activity, including prospect identification by working with Prospect Research, managing and continually building the regional pipeline across the stages of identification, cultivation, solicitation and stewardship. Ensure that donors records are maintained and updated accurately and in a timely manner.
• Support the activities of the Senior Development Manager, Principal Gifts & Partnerships, including the preparation of briefing notes, solicitation strategy development, proposal development, stewardship accountabilities, and more, including for corporate, individual, and foundation prospects and donors.
• Participate in strategic planning to identify new revenue opportunities through fundraising priorities and serve as a team lead representative to support the advancement of select fundraising priorities within the Advancement team.
• Maintain a working knowledge of significant developments and trends in non-profit management, programming and fundraising.
• Collaborate with Donor Experience team to establish timely and appropriate stewardship plans, ensuring gifts are handled and recognized according to sound Advancement practices.
• Work with Advancement colleagues on the development of internal communications, briefing notes, research profiles, funding proposals, gift agreements, stewardship reports, and accountability reports.
• Develop and maintains an in-depth knowledge of Funding Priorities and applies this knowledge in matching the interests and needs of prospects.
• Promote a culture of inclusion, with a commitment to the equity, diversity, accessibility, and inclusion initiatives designed to foster an inclusive, supportive, and welcoming work environment for individuals with diverse backgrounds and identities.

What You’ll Need:

• University or college degree in fundraising, sales, marketing, business development or corporate account management or combination of related experience.
• A minimum of 3 years of progressive Major Gifts experience, with demonstrated success in soliciting multi-year gifts at the 6-figure and 7-figure level.
• Track record of developing and leading new and creative corporate partnerships and supporting major corporate donors.
• Strong organizational skills and ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events.
• Strong written and oral communication skills in order to communicate complex material successfully with external customers and staff within the organization.
• Experience working with leadership volunteers to identify and cultivate prospective donors is an asset.
• Advanced skills in Microsoft 356, Raiser’s Edge or related fundraising database system. Experience with PowerBI considered an asset.
• Holds or is working towards the Certified Fund Raising Executive (CFRE) designation or equivalent will be considered an asset.
• Valid driver’s license and flexibility to travel and to attend evening and weekend events.
• Fluency in French considered an asset.

Why Kids Help Phone?

• Meaningful opportunities to make an impact
• Modern, collaborative space and an environment where you are valued and appreciated
• Employee Wellness programs
• Extensive medical, dental and optical coverage
• Work/life balance and flexibility
• We take great pride in our first-class team and culture. Open-door approach at all levels
• Rapidly growing organization with a focus on continuous innovation
• Real-time coaching and feedback, growth opportunities, and a supportive and collaborative team

To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:

• The Feel Out Loud Campaign Cabinet – a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada
• What I Wouldn’t Do (North Star Calling) – a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.

Join us!

Visit our careers page and apply now!

For more information about Kids Help Phone, please visit our website: https://kidshelpphone.ca/

Accredited member, Imagine Canada Standards Program.

Kids Help Phone is an equal opportunity employer, values diversity of people and communities, and is committed to excellence and inclusion in our organization. We welcome applications from visible minority group members, women, Indigenous persons, and persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.

Kids Help Phone is committed to providing barrier-free environment and accommodation in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources person if you require accommodation at any stage of the recruitment process.

The Small Print

Accommodation Statement:

Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If, as a qualified job applicant, you make an accommodation request, we will consult with you and provide reasonable accommodation according to your accessibility needs. If you wish to make a request, please provide a cover letter when applying for this position.

The successful candidate to this role may be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):

Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.

We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.

Message to Agencies:

Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.