Job Title:

Total Rewards Specialist

Department:

People and Culture

Reports To:

Director, People and Culture

Salary:

$70,800 to $81,200

Job Type:

Permanent Full-Time

Location:

Toronto, Ontario (Hybrid). 2-3 days per week in office

Job Posting Close Date

September 24th, 11:59PM

Join Our People and Culture Team as a Total Rewards Specialist!

Are you passionate about shaping compensation strategies and enhancing employee benefits? We’re on the lookout for a dynamic Total Rewards Specialist to join our team at our Toronto office.

In this pivotal role, you’ll not only manage and optimize our compensation structures and benefits programs, but also dive into data analytics to provide actionable insights.

Your expertise will help us align our total rewards approach with our organizational goals, foster a thriving workplace culture, and attract and retain exceptional talent. If you’re ready to make a significant impact and drive our rewards strategy forward, read on.

First, here’s a bit about our story

Kids Help Phone is Canada's only free, 24/7 service offering professional counselling, information, referrals, and texting support for young people in both English and French. We provide life-changing support to youth millions of times each year

We began in 1989 as a unique telephone counselling service, and for nearly 35 years, we’ve evolved our response and innovated our offerings and technology to stay relevant to youth, recognizing the complexity of issues they face.

Today, Kids Help Phone has become more essential than ever before. So has our goal of transforming to meet the needs of young people in Canada. As a part of our strategic objective of maximizing access, we’re committed now more than ever to reaching more people in every corner of Canada.

Do you want to join our journey and make a meaningful impact? Unlock your potential. Carve out a career as unique as yourself. Grow with us.

Responsibilities:

Compensation Management

• Assists in the development and implementation of HR policies, procedures and related documents pertaining to the administration of the KHP compensation program
• Leads the job evaluation process, including maintaining job descriptions, and establishing job classifications utilizing the KHP Job Evaluation Tool
• Administers the annual salary review processes and provides guidance on salary adjustments.
• Gathers data from market-based surveys to assess market trends, prepares analysis of findings and proposes recommendations based on those findings
• Applies pay equity knowledge and participate in reviews to ensure that Kids Help Phone continues to maintain pay equity for all employee groups

Benefits & Pension Administration

• Oversees the administration of the employee benefits program
• Supports the collaboration with vendors to optimize benefit offering and ensure cost effectiveness
• Communicates benefits information to employees and provides support in addressing inquiries
• Manage monthly benefit invoices, GRSP contracts, support the annual benefit renewal process and provide recommendations on enhancements and cost savings
• Administer and oversee the KHP pension program, including enrolment, leave administration, bi-weekly remittance files processing, and end of year reporting and ensuring compliance with legislative requirements
• Ensures alignment between collective agreements, reward structures and benefit policies
• Support with the proactive management of disability, leaves of absence and accommodations portfolio, working closely with the HRBP to expedite leave administration, ensure timely adjudication and to facilitate appropriate return to work planning

Data Analytics

• Support data-driven decision-making and oversee analytics related to employee experience. This includes risk assessment and oversight and the development of metrics to measure the impact of various programs and initiatives
• Formulates reports and creates dashboards to offer insights into workforce metrics and trends
• Works closely with leadership to align data analytics with overall business objectives
• Collects data and performs cost analysis to be used for employee negotiations and collective bargaining

Our Ideal Candidate:

• Bachelor’s degree in human resources, Business Administration, or a related field.
• A relevant certification such as CEBS, CCP, CHRP, CHRL is highly preferred.
• Ability to thrive in a fast-paced environment while managing multiple priorities and deadlines
• Minimum 5 years experience working in a similar role dedicated to Total Rewards including job evaluation, benefits design, and administration in a complex organization
• Expertise in compensation planning, market benchmarking, pay equity, job classification evaluation
• Expertise in crafting data analytics, including proficiency in designing dashboards, together with excellent data management and analytical skills
• Strong attention to detail
• Advanced Microsoft skills (Word, Excel and PowerPoint) and HRIS systems
• French is considered an asset

The above is not an exhaustive list of duties and you may be asked to perform different tasks as necessitated by your changing role and the overall business objectives of Kids Help Phone. Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At Kids Help Phone we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.

The Small Print

The above is not an exhaustive list of duties and you may be asked to perform different tasks as necessitated by your changing role and the overall business objectives of Kids Help Phone. Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At Kids Help Phone we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.

Accommodation Statement:

Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If, as a qualified job applicant, you make an accommodation request, we will consult with you and provide reasonable accommodation according to your accessibility needs. If you wish to make a request, please provide a cover letter when applying for this position.

The successful candidate to this role may be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):

Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.

We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.

Message to Agencies:

Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.