Customer Support-Farmer Success Associate
Customer Service
Hyderabad, Telangana, India
INR 300k-300k / year
About Us
Kheyti helps smallholder farmers battle climate change through the "Greenhouse-in-a-Box", a low-cost greenhouse bundled with end-to-end services. Designed for smallholders, our greenhouse fits in 2% of their land, costs 33% lower than regular greenhouses, protects crops from environmental risks and grows 7x more food with 50x water efficiency. Along with the greenhouse, we work with partners to offer farmers financing, input linkage, training and market linkage services, creating a seamless path towards steady additional incomes of upto ₹1,00,000/year, a 3x increase in farm incomes. See this 2.5 minute video for more.
Through a culture of farmer centric design, we've brought down the cost of the greenhouse significantly to 90% lower than mainstream greenhouses. We've created collaborations with >100 organisations to offer farmers services. We've proven the model with 300 farmers today and will be serving 2,000 farmers in 12 months. We've won various awards for our initial work and have been featured in NatGeo, Outlook Business, FastCo, and Forbes. We are supported by DRK Foundation, Mulago Foundation, Cartier Philanthropy and Acumen. Our vision is to serve a million farmers in 10 years.
Job Description
Be the first line of support for farmers — turn every call into action.
About Kheyti
Kheyti is an agri-tech that helps farmers double incomes and be climate resilient and sustainable. We democratize access to high-tech agriculture solutions by making them farmer-centric, low-cost and by bundling end-to -end services. Our vision is to see every farmer climate-smart.
The Opportunity
Key Responsibilities
• Be the first point of contact for farmers-Take control of Inbound calls, listen, understand, and log their issues
Who we are looking for
We're looking for a mission-driven individual who is passionate about making a tangible difference in the lives of smallholder farmers. The ideal candidate thrives in farmer management, enjoys hands-on problem-solving, and is excited to be part of a high-impact startup tackling climate change through agriculture.
Apply on jobs.kheyti.com
HR Shortlisting
Round 1 - Virtual
Round 2 - Virtual