Customer Support-Relationship Officer
Kheyti
Customer Service
Hyderabad, Telangana, India
About Kheyti
The Opportunity
Looking for a passionate on field person to deliver day to day advisory services to farmers at a globally recognized Agri-tech startup.
Job Type: Full Time, Entry-Level
Location: Hyderabad, Telangana
Reporting to: Team Lead - CS
Key Responsibilities
Own a set of farmers and their complete crop journey
Ensure farmers sow on time, grow right, and harvest successfully
Spot problems early and get them resolved fast
Stay in constant touch and drive farmer engagement
Work across teams to deliver real outcomes on the ground
Track and report farmer progress and results
Ideal Candidate
We're looking for a mission-driven We're looking for a mission-driven individual who is passionate about making a tangible difference in the lives of smallholder farmers. The ideal candidate thrives in farmer management, enjoys hands-on problem-solving, and is excited to be part of a high-impact startup tackling climate change through agriculture.
Must-Haves
Bsc/Msc in Agriculture or Horticulture
Knowledge on horticulture/crop management
Good communicator
Comfortable with data management
Nice-to-Haves
Go-getter attitude - Someone who delivers on what they say they will do and who will do everything needed to fulfil the need of the customer
Farmer centricity - someone who can easily make rapport with rural people
Listening - someone who is patient and can listen to customers in any situation.
Not a Fit
Lacks basic understanding of horticulture or crop management
Lacks passion for innovation in agriculture or unwilling to adopt new technologies
Hiring Process
Resume Shortlist
HR Round
Virtual Interview