ABOUT KHAN ACADEMY

Khan Academy is a nonprofit organization on a mission to provide a free, world-class education to anyone, anywhere. We already reach millions of students every month and are growing rapidly, and right now we’re hard at work helping learners address any unfinished learning that the COVID-19 pandemic may have caused. We also know that not all communities have been impacted equally by this pandemic, which makes our work focusing on providing equitable solutions to historically under-resourced communities even more important.

WE ARE DRIVEN BY OUR COMMUNITY

Our students, teachers, and parents come from all walks of life and so do we. We are fun, diverse, quirky people that come from a variety of backgrounds. Our team includes people from academia and from high tech companies and tiny startups. We hire great people from diverse backgrounds and experiences, not just because it’s the right thing to do, but because it makes our company stronger. Valuing diversity, equity and inclusion is necessary for us to actualize our mission and truly impact the communities we serve. We believe that the best way to provide impactful education is to create a diverse team of people from different backgrounds, races, religions, genders, sexual orientations, ages, and experiences. We’re a hardworking team that’s passionate about helping learners and teachers around the globe! We strive to be world class in investing in our people and commit to developing you as a professional.

THE ROLE

We are seeking a dynamic and driven Strategy Business Operations Manager to join our External Relations team. The ideal candidate will possess exceptional strategic planning, project management, and stakeholder management skills to propel our organization forward. Reporting directly to the Chief External Relations Officer, the Strategy Business Operations Manager will play a vital role in identifying and executing impactful strategies and processes, enabling our strategic partnerships, philanthropy, and district teams to operate effectively and scale. As the Strategy Business Operations Manager, you will be challenged with a diverse array of opportunities to make a meaningful impact on our organization.

As Strategy Business Operations Manager, you will:

• Partner with the Chief External Relations Officer to track key performance indicators, uncover new opportunities, and foster collaboration among teams
• Spearhead the annual planning process for external relations teams, and implement a system to ensure progress on strategic initiatives
• Champion special projects within external relations that are essential to expanding Khan Academy's reach and engagement with learners in districts nationwide
• Compile, evaluate, and present Khan Academy data in a clear and compelling manner to a variety of stakeholders to facilitate swift action and follow-through
• Support Chief External Relations Officer and External Relations leaders to work effectively across the department’s four sub-teams ensuring strong collaboration and effective execution of critical work streams

WHAT YOU BRING

• 2-4 years of experience in strategic planning and/or business operations and/or management consulting
• Exceptional conceptual and quantitative problem solving skills, including a first principles approach to problem solving
• A strong ownership and self-starter mindset
• The ability to operate at the 50,000 foot view and the 5 foot view, with a willingness to roll up your sleeves to help the team get the work done
• The ability to adapt to ambiguity and lead others through change while keeping the big picture in mind
• Can translate analysis into clear and compelling written and verbal narratives and actionable solutions
• ​​Industry experience in education and/or the non-profit sectors preferred

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well!

• Competitive salaries
• Ample paid time off as needed – we are about getting things done, not face time
• Generous parental leave
• A fun, high-caliber team that trusts you and gives you the freedom to be brilliant
• The ability to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Affinity groups where Parents, Black, Hispanic/Latino, Women and Gender Minorities, and LGBTQIA+ identified folks come together
• And we offer all those other typical benefits as well: 401(k) + 4% matching comprehensive insurance including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

For this position, our hiring salary range is $122-153k USD. This is determined by several factors including experience and skills, regular job market evaluations, and location. In an effort to maintain competitive market rates, these ranges reflect the minimum and maximum targets across all locations.For more information, your r ecruiter can share more about the salary range for your desired location.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.