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Business Analyst



IT, Sales & Business Development
Posted on Friday, July 21, 2023

Job Description

This is a remote position.

About the position:
Intelehealth is seeking a highly skilled and detail-oriented Business Analyst to join our Program Team. As a Business Analyst, you will be responsible for gathering, analyzing, and translating business requirements into actionable insights and recommendations. You will work closely with the Program/Clinical Team and Tech team  to support the successful implementation and optimization of Intelehealth's digital health solutions in various healthcare settings.

Essential Duties And Responsibilities:
  1. Requirement Gathering: Collaborate with stakeholders, including internal teams and external partners, to elicit and document detailed business requirements related to program implementation and improvement. Serving as a liaison between stakeholders (internal and external and users) - be a bridge between Programs / Clinical and Tech teams

  2. Analysis and Documentation: Conduct thorough analysis of business processes, workflows, and data to identify gaps, inefficiencies, and opportunities for improvement. Document findings and propose solutions or enhancements.

  3. Solution Design: Work closely withPrograms / Clinical and Tech teams to develop and refine program workflows, data models, and system configurations that align with business requirements and support program objectives.

  4. Stakeholder Engagement: Engage with program stakeholders to understand their needs, challenges, and expectations. Ensure effective communication and collaboration throughout the project lifecycle.

  5. Data Analysis and Reporting: Analyze program data, generate reports, and provide insights to support evidence-based decision-making and program performance evaluation.

  6. Quality Assurance: Participate in testing and quality assurance activities to ensure the accuracy, reliability, and usability of program systems and tools.

  7. Continuous Improvement: Identify opportunities for process optimization, automation, and standardization to enhance program efficiency and effectiveness.

  8. Training and Documentation: Contribute to the development of training materials, user manuals, and documentation to support program implementation and end-user understanding.

  9. Cross-functional Collaboration: Collaborate with other teams, such as product development, technology, and operations, to align business requirements and contribute to the overall success of the organization.

  10. Stay Updated: Keep abreast of industry trends, best practices, and emerging technologies in the field of digital health and business analysis.


Role Specifications:


  • Bachelor's degree in Engineering, Business Administration, Public Health, Hospital management, or a related field (Master's degree preferred).

  • Proven experience of atleast 3 years as a Business Analyst or similar role, preferably digital health sector.

Skill Sets:
  • Strong analytical and problem-solving skills, with the ability to collect and interpret complex data and transform them into actionable insights.
  • Excellent written and verbal communication skills, with the ability to effectively present information to diverse audiences.
  • Proficiency in requirements gathering techniques, process mapping, and documentation standards.
  • Experience in project management methodologies is desirable.
  • Familiarity with healthcare information systems, electronic health records (EHRs), and telemedicine solutions is a plus.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
  • Proficiency in business analysis tools and software.
  • Self-motivated and adaptable, with a passion for improving healthcare delivery in underserved communities.
  • Commitment to Intelehealth's mission and values.


  • Remote working.
  • Flexible working hours.
  • Great work culture
  • 5 days working.