This is a remote position.

1. Requirement Gathering: Collaborate with stakeholders, including internal teams and external partners, to elicit and document detailed business requirements related to program implementation and improvement. Serving as a liaison between stakeholders (internal and external and users) - be a bridge between Programs / Clinical and Tech teams
   

2. Analysis and Documentation: Conduct thorough analysis of business processes, workflows, and data to identify gaps, inefficiencies, and opportunities for improvement. Document findings and propose solutions or enhancements.
   

3. Solution Design: Work closely withPrograms / Clinical and Tech teams to develop and refine program workflows, data models, and system configurations that align with business requirements and support program objectives.
   

4. Stakeholder Engagement: Engage with program stakeholders to understand their needs, challenges, and expectations. Ensure effective communication and collaboration throughout the project lifecycle.
   

5. Data Analysis and Reporting: Analyze program data, generate reports, and provide insights to support evidence-based decision-making and program performance evaluation.
   

6. Quality Assurance: Participate in testing and quality assurance activities to ensure the accuracy, reliability, and usability of program systems and tools.
   

7. Continuous Improvement: Identify opportunities for process optimization, automation, and standardization to enhance program efficiency and effectiveness.
   

8. Training and Documentation: Contribute to the development of training materials, user manuals, and documentation to support program implementation and end-user understanding.
   

9. Cross-functional Collaboration: Collaborate with other teams, such as product development, technology, and operations, to align business requirements and contribute to the overall success of the organization.
   

10. Stay Updated: Keep abreast of industry trends, best practices, and emerging technologies in the field of digital health and business analysis.
    

Requirements

Qualifications:

• Bachelor's degree in Engineering, Business Administration, Public Health, Hospital management, or a related field (Master's degree preferred).
  

• Proven experience of atleast 3 years as a Business Analyst or similar role, preferably digital health sector.
  

• Strong analytical and problem-solving skills, with the ability to collect and interpret complex data and transform them into actionable insights.
  
• Excellent written and verbal communication skills, with the ability to effectively present information to diverse audiences.
  
• Proficiency in requirements gathering techniques, process mapping, and documentation standards.
  
• Experience in project management methodologies is desirable.
  
• Familiarity with healthcare information systems, electronic health records (EHRs), and telemedicine solutions is a plus.
  
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
  
• Proficiency in business analysis tools and software.
  
• Self-motivated and adaptable, with a passion for improving healthcare delivery in underserved communities.
  
• Commitment to Intelehealth's mission and values.
  

Benefits

• Remote working.
  
• Flexible working hours.
  
• Great work culture
  
• 5 days working.