Director - NGO/iNGO Projects
Intelehealth
About Us
Intelehealth is an international non-profit committed to improving access to primary health care in underserved regions of the world through its innovative technology platform. Intelehealth can be used by health organizations to set up high quality primary health care programs connecting patients in remote and rural communities to doctors.
We believe work should be meaningful as well as enriching. At Intelehealth, we’re taking on one of the world’s biggest development’s challenge - solving the health access gap for last mile populations. We believe in creating and maintaining an organizational culture of innovation which is conducive for the incredible people who work with us.
Job Description
This is a remote position.
Key Responsibilities
1. Strategic Leadership of NGO/iNGO Portfolio
Provide strategic leadership for the NGO/iNGO project vertical, ensuring alignment with Intelehealth’s mission and program strategy.
Build and manage relationships with global NGOs, implementing partners, and donors.
Support the expansion of partnerships with international development organizations working in digital health and primary healthcare strengthening.
2. Project Delivery and Operational Excellence
Ensure effective project planning, execution, and delivery across all NGO/iNGO projects.
Drive operational efficiency and project management rigor across the project lifecycle.
Ensure projects are delivered within scope, timelines, and budget while meeting agreed deliverables and impact targets.
Establish and implement strong project management frameworks, processes, and reporting systems.
3. Cross-Functional Leadership
Lead multidisciplinary teams across Programs, Technology, Product, and Monitoring & Evaluation.
Facilitate strong cross-departmental collaboration to ensure seamless implementation of digital health solutions.
Ensure effective coordination between technical teams and field implementation teams.
4. Digital Health Program Implementation
Oversee the implementation and scaling of Intelehealth’s open-source telemedicine platforms across partner programs.
Ensure the effective integration of technology solutions within public health and community health delivery models.
Work closely with product and technology teams to ensure that field insights inform product improvements and innovation.
5. Monitoring, Learning, and Impact
Work with MEL teams to ensure robust monitoring, evaluation, and learning frameworks are embedded across projects.
Track project performance and impact indicators, ensuring data-driven program management.
Support documentation of best practices, implementation learnings, and program outcomes.
6. Team Leadership and Capacity Building
Provide leadership and mentorship to project managers and program teams.
Build a high-performing, collaborative team culture across multiple functions.
Strengthen team capabilities in digital health program implementation and project management.
7. Financial and Grant Management Education
Ensure effective budget planning, financial oversight, and resource utilization across projects.
Monitor project expenditures and ensure compliance with donor and partner requirements.
Support proposal development and grant management where required.
Requirements
Education: Master’s degree in Engineering, Public Health, Health Management, Technology Management, or a related field.
Experience:
8–10 years of professional experience in digital health programs, tech start ups, leading digital interventions.
Proven experience managing large-scale programs with NGOs, international organizations, or donor-funded projects.
Demonstrated experience leading multidisciplinary teams and complex projects.
Required Skills and Competencies
1. Leadership and Management
Strong people management and team leadership skills
Ability to lead cross-functional teams across technology and program domains
2. Project Management
Expertise in project planning, execution, and delivery management
Strong operational management and program delivery capabilities
3. Digital Health and Technology Understanding
- Good understanding of digital health systems and telemedicine platforms
- Familiarity with technology development life cycles and product implementation in field settings
4. Collaboration and Communication
- Work with a passionate team committed to improving healthcare access for underserved communities
- A collaborative environment that encourages innovation and learning
Why Join Intelehealth: This role offers the opportunity to lead innovative digital health programs that improve access to healthcare for underserved populations globally, while working with a mission-driven team committed to advancing equitable healthcare through technology.
Success in the First 12 Months: Within the first year, the Director – NGO & iNGO Programs is expected to establish strong leadership across the program portfolio and strengthen operational delivery of Intelehealth’s digital health initiatives.
Key indicators of success will include:
1. Strengthened Program Delivery
Establish robust project management systems and processes to improve planning, tracking, and delivery of NGO/iNGO projects.
Ensure ongoing projects are delivered on schedule, within budget, and aligned with agreed program outcomes.
2. Improved Cross-Functional Collaboration
Build strong coordination mechanisms across Programs, Technology, Product, and MEL teams to improve efficiency and reduce implementation bottlenecks.
Ensure field implementation insights are effectively integrated into product and technology development cycles.
3. Enhanced Operational Efficiency
Introduce clear project governance structures, reporting frameworks, and accountability mechanisms across the NGO/iNGO portfolio.
Streamline workflows to improve operational efficiency and resource utilization across projects.
4. Stronger Partner Engagement
Establish trusted working relationships with key NGO and international development partners, ensuring alignment on program goals, implementation strategies, and impact measurement.
Position Intelehealth as a reliable digital health implementation partner within the NGO ecosystem.
5. Effective Implementation of Digital Health Platforms
- Ensure successful implementation and adoption of Intelehealth’s open-source telemedicine
- Strengthen the integration of digital health tools within community health and primary healthcare delivery systems.
6. Program Learning and Impact Documentation
Work with MEL teams to strengthen data-driven program management and learning systems.
Ensure documentation of best practices, implementation insights, and impact stories from NGO/iNGO projects.
7. High-Performing Team Culture
Build and mentor a strong program team with clear roles, accountability, and collaboration across departments.
Benefits
- Remote working.
- Flexible working hours.
- Great work culture.
- 5 days working.
- Group Medical Insurance.