Chief of Staff
Intelehealth
People & HR, Operations
Remote
Posted on Feb 17, 2026
About Us
Intelehealth is an international non-profit committed to improving access to primary health care in underserved regions of the world through its innovative technology platform. Intelehealth can be used by health organizations to set up high quality primary health care programs connecting patients in remote and rural communities to doctors.
We believe work should be meaningful as well as enriching. At Intelehealth, we’re taking on one of the world’s biggest development’s challenge - solving the health access gap for last mile populations. We believe in creating and maintaining an organizational culture of innovation which is conducive for the incredible people who work with us.
Job Description
This is a remote position.
The Chief of Staff is a trusted partner to the CEO whose primary role is to help execute the priorities of the Organization operationalizing strategy into coordinated execution, process improvements, and maximizing the capacity and effectiveness of the CEO. This is a senior person who interacts with the leadership team, the board of directors, the strategic advisory board as well as external partners. This role is instrumental in helping to organize and align strategic priorities with the team.
Requirements
The Person: Qualifications & Experience
All candidates should have proven leadership, and relationship management experience. The COS will need to prioritize key activities and manage competing priorities across a virtual and in-person team and multiple site-locations. Specific requirements include:
All candidates should have proven leadership, and relationship management experience. The COS will need to prioritize key activities and manage competing priorities across a virtual and in-person team and multiple site-locations. Specific requirements include:
● Advanced degree (Master’s)
● 10-15 years of work experience in the global health sector, with at least 2 years of experience in a management role
● Prior work experience as a Chief of Staff is highly desirable
● Experience operationalizing strategies that have taken an organization to the next stage of growth
● Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
● Strategic thinker, action-oriented, entrepreneurial, highly adaptable, and innovative approach to business planning
● A track record of effectively developing and managing key relationships and partners across constituencies
● Flexibility to achieve results within a dynamic environment and a willingness to work collaboratively in a mature start-up environment
● Comfort and ability to speak with a wide range of stakeholders
● An engaging and collaborative leadership style
● Excellent English is essential, Hindi and/or other regional Indian languages is desired
Personal Qualifications
Empathy
● Demonstrates deep respect for colleagues, partners, and the communities we serve, and understands the human impact of organizational decisions.
● Builds strong, trust-based relationships across teams, functions, and geographies.
● Exercises sound judgment, discretion, and emotional maturity when handling sensitive information and complex interpersonal situations.
● Listens actively, seeks to understand diverse perspectives, and navigates disagreement constructively.
● Creates an environment where people feel supported, respected, and able to do their best work.
● Demonstrates humility, service orientation, and a willingness to support others in achieving shared goals.
Excellence
● Holds a consistently high bar for quality, rigor, and execution across all areas of responsibility.
● Brings discipline, structure, and attention to detail in managing priorities, processes, and follow-through.
● Demonstrates strong ownership and accountability, reliably delivering results in complex and fast-moving environments.
● Synthesizes complex information into clear insights, decisions, and actionable plans.
● Identifies opportunities to improve organizational effectiveness and proactively implements solutions.
● Maintains focus and composure under pressure, and operates with professionalism and integrity.
Expertise
● Demonstrates strong analytical thinking, structured problem-solving, and sound decision-making.
● Quickly understands complex organizational dynamics and connects strategic priorities to operational execution.
● Exercises strong judgment in prioritization, stakeholder management, and organizational coordination.
● Communicates clearly and effectively with senior leaders, partners, and diverse stakeholders.
● Operates independently with confidence while knowing when to escalate, seek input, or involve others. Demonstrates curiosity, continuous learning, and intellectual rigor in approaching complex organizational challenges.
Job Responsibilities
Organizational Operating Rhythm and Execution
● Maximize the effectiveness of the CEO by turning strategy into coordinated execution across departments and programs
● Own and manage the organization’s operating cadence, including weekly leadership meetings, monthly reviews, quarterly planning, and annual planning cycles
● Ensure leadership decisions translate into clear execution plans with defined owners, timelines, and follow-up
● Track progress on organizational priorities and strategic initiatives, proactively identifying risks, delays, or misalignment
● Maintain organizational dashboards and trackers to ensure visibility into key programs, technology, and growth initiatives
● Ensure coordination and alignment across programs, engineering, growth, and operations teams
● Drive accountability across leadership by following up on commitments and ensuring closure on key decisions
People Operations and Organizational Effectiveness
● Partner with the CEO and HR team to strengthen organizational structure, clarity, and effectiveness
● Support performance management processes including goal setting (KPI/KRAs), performance reviews, and leadership feedback cycles
● Help onboard senior leadership hires and ensure their successful integration into the organization
● Support organizational design, including defining roles, reporting structures, and team evolution as the organization grows
● Monitor organizational health, including retention risks, team effectiveness, and leadership capacity gaps
● Help design and implement leadership development and succession planning processes
● Support culture-building initiatives
Direct Support to the CEO and CEO Effectiveness
● Act as a strategic partner to the CEO to translate strategic priorities into operational execution
● Manage the CEO’s priorities, ensuring focus on highest-impact activities
● Prepare briefing materials, presentations, and talking points for internal and external engagements
● Track key commitments made by the CEO and ensure follow-through by relevant stakeholders
● Serve as a coordination point between the CEO and leadership team, ensuring clarity and alignment
● Support preparation for Board meetings, donor engagements, and key external meetings
Special Projects and Strategic Initiatives
● Lead cross-functional strategic initiatives on behalf of the CEO
● Support execution of key organizational priorities, including scaling initiatives, partnerships, and new programs
● Identify and implement process improvements to strengthen organizational effectiveness
● Serve as a flexible resource to address emerging priorities and organizational needs
Organizational Operating Rhythm and Execution
● Maximize the effectiveness of the CEO by turning strategy into coordinated execution across departments and programs
● Own and manage the organization’s operating cadence, including weekly leadership meetings, monthly reviews, quarterly planning, and annual planning cycles
● Ensure leadership decisions translate into clear execution plans with defined owners, timelines, and follow-up
● Track progress on organizational priorities and strategic initiatives, proactively identifying risks, delays, or misalignment
● Maintain organizational dashboards and trackers to ensure visibility into key programs, technology, and growth initiatives
● Ensure coordination and alignment across programs, engineering, growth, and operations teams
● Drive accountability across leadership by following up on commitments and ensuring closure on key decisions
People Operations and Organizational Effectiveness
● Partner with the CEO and HR team to strengthen organizational structure, clarity, and effectiveness
● Support performance management processes including goal setting (KPI/KRAs), performance reviews, and leadership feedback cycles
● Help onboard senior leadership hires and ensure their successful integration into the organization
● Support organizational design, including defining roles, reporting structures, and team evolution as the organization grows
● Monitor organizational health, including retention risks, team effectiveness, and leadership capacity gaps
● Help design and implement leadership development and succession planning processes
● Support culture-building initiatives
Direct Support to the CEO and CEO Effectiveness
● Act as a strategic partner to the CEO to translate strategic priorities into operational execution
● Manage the CEO’s priorities, ensuring focus on highest-impact activities
● Prepare briefing materials, presentations, and talking points for internal and external engagements
● Track key commitments made by the CEO and ensure follow-through by relevant stakeholders
● Serve as a coordination point between the CEO and leadership team, ensuring clarity and alignment
● Support preparation for Board meetings, donor engagements, and key external meetings
Special Projects and Strategic Initiatives
● Lead cross-functional strategic initiatives on behalf of the CEO
● Support execution of key organizational priorities, including scaling initiatives, partnerships, and new programs
● Identify and implement process improvements to strengthen organizational effectiveness
● Serve as a flexible resource to address emerging priorities and organizational needs
Benefits
- Remote working.
- Flexible working hours.
- Great work culture
- 5 days working.
- Group Medical Insurance