Requirements

The job duties for the position of Senior Program Manager are related to managing and implementing telemedicine programs in the Jharkhand and Odisha state.

Overall Program Leadership:

• Leading the telemedicine program in Jharkhand and Odisha, ensuring its success and alignment with Intelehealth's mission.
  

• Develop and execute comprehensive operational plans, including setting goals, timelines, budgets, staffing, and resource allocation.
  

• Ensure operational plans align with Intelehealth's overall strategy, donor requirements, and local health priorities.
  

Implementation & Management:

• Oversee all aspects of telemedicine program implementation, including budgeting, resource allocation, and timelines.
  

• Manage and mentor a diverse team of technical and non-technical program staff to ensure efficient program execution.
  

• Monitor program progress, identify and address challenges, and implement corrective measures as needed.
  

• Ensure programs meet donor commitments and achieve desired results through effective coaching and mentorship.
  

Partnership & Collaboration:

• Establish strong partnerships with local healthcare organizations, government entities, and NGOs for program implementation.
  

• Facilitate communication and collaboration among diverse stakeholders to ensure program buy-in and sustainability.
  

• Negotiate agreements and contracts with partners for successful program execution.
  

• Collaborate with various teams, including technical staff and implementation partners, to achieve program goals.
  

Advocacy & Reporting:

• Advocate with state health departments and partners for innovative approaches to improve telemedicine service delivery.
  

• Advocate for the integration of telemedicine into public health policy frameworks.
  

• Prepare regular reports on program progress, achievements, and challenges for government stakeholders, Intelehealth management, and donors.
  

• Assist the MLE team in conducting various research studies and facilitate partner engagement for implementing program evaluation studies, including cost-effectiveness and policy impact evaluations.
  

Monitoring & Evaluation (M&E):

• Develop a Monitoring & Evaluation (M&E) framework in coordination with the MLE team to track program performance.
  

• Identify key metrics related to program implementation, service delivery, and client outcomes.
  

• Implement data collection systems and analyze data to assess program effectiveness and impact.
  

• Provide recommendations to the technical team for platform improvements based on program needs and stakeholder feedback.
  

Training & Capacity Building:

• Develop training modules in coordination with state health departments and clinical teams.
  

• Incorporate the Comprehensive Primary Health Care Services package under Health and Wellness Centres into training programs.
  

• Plan and execute training programs for healthcare providers, staff, and community members on telemedicine services and clinical guidelines.
  

• Provide ongoing coaching and mentorship to local teams to ensure they have the skills and knowledge to sustain the program.
  

Research & Development:

• Contribute to the development of training programs for the Intelehealth platform informed by program experience.
  

• Collaborate with state health departments/institutes to obtain ethics committee approvals for research studies.
  

• Analyze program data and stakeholder feedback to identify opportunities for program improvement and platform enhancement.
  

• Be prepared to take on any other tasks assigned by the organization as needed to support the successful implementation of eSanjeevani telemedicine services.
  

• Bachelor’s degree in medicine or a postgraduate degree in public health, social work, health financing, development, or related fields.
  
• Minimum of 10 years of experience implementing health programs and working with government stakeholders.
  
• At least 5-6 years of experience in leading state operations, managing teams, and advocacy.
  
• Prior experience in technology-based projects, particularly ICT4D, is highly preferred.
  

• Excellent project management skills.
  

• Ensures day-to-day operations
  

• Strong understanding of M&E methods in ICT4D preferred
  

• Excellent writing skills
  

• Good communication skills
  

• Ability to wear multiple hats, take leadership
  

• Creativity and innovative mindset to improve programs and drive impact.
  

• Must be willing to travel up to 70% of the time. Can be based from their home location
  

• Should possess excellent verbal and written communication
  

• Should be able to handle long-term relationships with partners
  

• Should be a good manager and a strong team leader
  

• Should be a strong multi-tasker
  

• Should be able to coach/lead/train health staff
  

• Should be results-oriented
  

• Should be able to deliver results in resource-constrained settings
  

Benefits

• Remote working.
  
• Flexible working hours.
  
• Great work culture
  
• 5 days working.