Project Manager (South Karnataka)
Intelehealth is dedicated to developing a strong implementation team to support health organizations in the use of the Intelehealth technology platform to drive the improvement of the health status of underserved populations. The Project Manager will be managing the implementation of eSanjeevani National telemedicine services in the assigned districts in Karnataka. This role will involve operational management of projects and programs. This position will work closely with technical and non-technical staff involved in deployment. The position will involve travel to remote but safe locations globally.
Develop and Implement Operational Plans: Responsible for creating and executing operational plans for eSanjeevani telemedicine services in specific districts. This involves strategizing how the telemedicine services will be deployed and operated effectively.
Training: Conduct training sessions for Community Health Officers (CHOs) and Medical Officers (MOs) at various locations (spokes and hubs) on how to implement and use eSanjeevani services.
Monitoring and Support: Provide ongoing support and guidance to CHOs and MOs to ensure the effective implementation of eSanjeevani programs. This includes troubleshooting issues, answering questions, and ensuring the service runs smoothly.
Stakeholder Engagement: Build relationships with key stakeholders and gain their support for the implementation at scale and the sustainability of the eSanjeevani program in assigned districts. This may involve collaboration with government officials, healthcare providers, and other relevant partners.
Project Implementation: Oversee the day-to-day operations of ongoing projects related to eSanjeevani telemedicine services in the assigned districts. This includes making sure that the projects are running as planned and addressing any challenges that arise.
Monitoring Visits: Conduct monthly monitoring visits to the field to support CHOs and MOs in the effective implementation of eSanjeevani services.
Measuring Outcomes: Identify and define key metrics and outcomes that will be used to evaluate the success and impact of the implementation. These metrics could include implementation outcomes, service outcomes, and client outcomes.
Data Collection: Work with technical and field staff to incorporate data collection processes for the prioritized metrics into the program's operations. This is essential for monitoring and evaluating the effectiveness of telemedicine services.
Training Program Development: Contribute to the development of training programs for Intelehealth's software platform based on insights gained from the implementation of eSanjeevani programs.
Partner Engagement: Facilitate engagement with partners for the execution of implementation research studies.
Reporting : Provide monthly reports, training reports, and meeting minutes for meetings held with different stakeholders
Qualifications and Experience:
Requires a minimum of a Bachelor’s degree. People with a background in Social Work and Rural Development, would be an added advantage.
Minimum 3-5 years of prior experience in implementing health programs and working with Government stakeholders
Experience in technology-based or ICT4D projects is highly desired
Strong field experience working in rural and urban areas is desirable
Excellent project management skills
Ensures day-to-day operations
Strong understanding of M&E methods in ICT4D preferred
Excellent writing skills
Good communication skills
Ability to wear multiple hats, take leadership
Creativity and innovative mindset to improve programs and drive impact.
Must be willing to travel up to 70% of the time. Can be based on their own home location (within the assigned geography)
Other Technical (computer skills etc.):
Should be proficient in MS Office
Should be good in documentation and report writing
Should be proficient in MS Excel and data analysis