Join Infoxchange and help bring our mission of Technology for Social Justice to life. This part-time (0.6 FTE) 12-month fixed term role is based in either our Brisbane or Melbourne office and offers the opportunity to make a real impact.

A bit about us

Infoxchange is a leading not-for-profit social enterprise that has been delivering technology for social justice for over 35 years.

We tackle the biggest social challenges through the smart and creative use of technology. We work with community, government and corporate partners to solve issues around homelessness, family violence, mental health, disability as well as supporting families, women and young people, and First Nations communities.

Our products and services are used by 38,000+ community and government services. We provide the right tools to improve efficiency and deliver greater impact. And through our work in digital inclusion and social innovation we use technology to empower people experiencing disadvantage, driving social inclusion, and creating stronger communities. We believe no-one should be left behind in today’s digital world.

We are Australia’s leading technology not-for-profit dedicated to using digital tools and systems to improve the lives of people experiencing disadvantage and the organisations that support them.

Our culture

Our Values – Commitment, Inclusion, Collaboration, Innovation and Accountability, are our core beliefs and act as our guiding principles, in alignment with ‘The IX Way’. They provide us with purpose and direction and set the tone for our everyday interactions with each other, our customers, our partners and our wider stakeholders.

We’re proud to be Great Place to Work® certified for the second year in a row, and even more thrilled to be named one of the Best Workplaces for Women, a testament to our inclusive, values-led culture.

At Infoxchange we are dedicated to fostering an inclusive, fair, and supportive environment where everyone can authentically be themselves. Over 95% of our employees agree that we treat everyone fairly, regardless of sexual orientation, race, or gender, and believe that diversity and respect are fundamental to our core values.

About the role

As the People & Culture Administrator, you’ll play a key role in providing high-quality administrative support across People & Culture operations, governance activities, and key people initiatives. You’ll help ensure our people processes run smoothly, support our reward and recognition and engagement programs, and contribute to an inclusive, values-driven workplace.​

Working closely with the People & Culture team members and reporting to the People & Governance Operations Lead, you’ll support recruitment administration, People & Culture communications, data, and reporting, plus other people initiatives to help ensure a seamless employee experience across the organisation.

Key Responsibilities

• Provide day-to-day administrative support to the People & Culture team and governance activities, including preparing documents, reports and supporting smooth operation of core processes.
• Assist coordination of staff events, engagement activities and internal communications, including the People & Culture newsletter and Viva Engage posts, to support an inclusive and connected workplace.
• Support recruitment processes by coordinating candidate communication, interview scheduling, behavioural assessments and reference checks, and maintaining accurate records in relevant systems.
• Oversee stock and distribution of employee branding materials and onboarding packs, ensuring alignment with Infoxchange values, branding guidelines and sustainability principles.
• Administer and promote the IXcel Reward & Recognition Program.
• Provide occasional relief support to the People & Governance Operations Lead and the Executive Assistant during periods of leave, as required.
• Champion an inclusive workplace culture and promote engagement activities aligned with our values.

About you

To succeed in this role at Infoxchange, you will demonstrate:

• Experience in an administrative role, ideally within People & Culture/ HR or a related corporate services environment.​
• Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels.​
• Strong organisational skills, with the ability to manage competing priorities, meet deadlines and maintain effective administrative systems.​
• High attention to detail and accuracy in documentation, data entry and reporting.​
• Strong digital literacy, including proficiency with Microsoft 365 (Outlook, Word, PowerPoint, Teams).
• Proven ability to handle confidential and sensitive information with discretion and professionalism.​
• Demonstrated initiative and problem-solving skills, including identifying opportunities to improve administrative processes.​
• Collaborative and team-focused, with a commitment to fostering an inclusive, values driven workplace and championing Infoxchange values.​

Why join us

• Be part of an award-winning, inclusive team, the IX Crew, where your work drives real social impact and your growth is supported.
• A base salary of $(salary) plus superannuation and 17.5% annual leave loading.

• Salary packaging benefits to reduce your taxable income to put more money in your pocket (check out cbb.com.au).

We’re passionate about taking care of our IX Crew, so working with us means that you will also enjoy:

• Hybrid working environment with flexible working hours and purposeful connection
• Additional leave provisions including paid parental leave supplement and annual leave loading
• Strong wellbeing focus, including cultural swap days, wellbeing support and year-round health and wellbeing initiatives
• Mid-year and end of year staff events
• Benefits for new parents
• Great learning and development opportunities with unlimited access to LinkedIn Learning
• IXcel our employee reward and recognition program
• Access to Sonder, our wellbeing partner for mental health, medical and safety for you and your family members

All applicants must be willing to undergo a police check as a condition of employment with Infoxchange. Applicants for this role must be Australian citizens or permanent residents. Temporary and bridging visa holders are not eligible for permanent positions.

Read more about Infoxchange in our annual report at www.infoxchange.org