Infoxchange is a registered charity and social enterprise where diverse, smart and passionate people embrace the power of technology, to improve social justice outcomes and enable others to feel supported to belong and thrive.

We are also proudly recognised as a Great Place to Work certified employer and we are also on the Great Place To Work’s Best Workplaces for Women list!

We are seeking a Quality Assurance Analyst who will be responsible for creating and maintaining testing and quality assurance of Infoxchange’s new and existing web applications. You will be required to take ownership of QA automation activities and be actively involved in implementing new tools and technologies.

This is a fixed term, nine months, full-time position (hybrid working model), based in either Melbourne or Brisbane.

Infoxchange is a social enterprise where diverse, smart and passionate people embrace the power of technology, to improve social justice outcomes and enable others to feel supported to belong and thrive.

Key duties and responsibilities

• Responsible for QA Test automation.
• Collaborating with subject matter experts and developers to understand testing needs and identify opportunities for automated testing.
• Working closely with development, Operations and Business analysis teams to understand how changes in the software affect maintenance of automated test scripts and test environments.
• Utilise various testing techniques such as exploratory/regression/manual testing as required.
• Collaborate with software development and delivery teams to analyse business requirements and define appropriate acceptance criteria.
• Decompose business requirements and create appropriate and concise user stories.
• Communicate effectively with software developers regarding explanation of user stories and validation based on acceptance criteria.
  
• Coordinate User Acceptance Test activities with the Delivery and Software Development teams.
• Identify and communicate any requirement assumptions, dependencies, and risks in a timely manner.
• Proactively assess and contribute to the refinement of the QA strategy, including facilitating discussions related to improving overall end-to-end product delivery.
• Develop and maintain automation test suits for Smoke, Functional, Regression and Performance tests to ensure software is working as per the requirements.
• Ensure that automated test scripts are created, maintained and executed to meet the project test requirements and software release deliverables.
• Ability to shift between automation and manual testing tasks on need basis.

Key selection criteria

To succeed in this role at Infoxchange, you will demonstrate:

1. Minimum of 3 years of experience in automation testing within a SaaS-based environment.
   
2. Significant knowledge of testing tools preferably Test Complete, Cucumber Studio, Selenium and Behat or similar tools.
3. Experience in querying relational databases using SQL (preferably in PostgreSQL)
4. Experience with following technologies: Python, JavaScript, HTML5, CSS3, RESTful APIs or similar.
5. Awareness of industry-based and Australian Government Accessibility and Usability principles, practices and guidelines
   
6. Experience in QA methodologies.
7. Experience with Agile and DevOps processes and practices, including Continuous Integration (CI) / Continuous Delivery (CD)
8. Experienced in testing complex user interfaces, including manual/ exploratory/ UAT/ API/ regression testing
9. Experience in developing Automation test Framework from scratch.

Personal Attributes

The following personal attributes are desirable:

• Ability to function in a team environment, including the ability to reason with others through effective, clear, and concise communication
• Ability to prioritise work across multiple projects within a fast-paced environment
• Ability to work both independently and within a collaborative environment
• Systematic, proactive, and excellent attention to detail
• Good strategic decision-making skills
• Excellent written and verbal communications skills
• Energy and passion for the work, sense of fun, and enjoyment for what can be achieved
• Passion for digital transformation for the not-for-profit and community sector.

What do we offer?

As well as enjoying the rewards and satisfaction of working within an NFP, and as a Great Place to Work certified employer, we also offer additional benefits such as Salary Packaging, Annual Leave Loading, Hybrid-working, welcoming office and many more.

Excited by this opportunity and ready to make a difference? Apply today!

Read more about Infoxchange in our annual report at Infoxchange Annual Report 2024

Infoxchange is committed to growing teams with diverse skills, abilities, and experiences. We welcome applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability, people from the LGBTQI+ community, parents and carers.

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant who applies to work for Infoxchange.