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Volunteer Coordinator (Non-Profit)

Indigenous Friends Association

Indigenous Friends Association

Posted on Monday, November 20, 2023

Volunteer Coordinator

Indigenous Friends Association 

Ontario, CAN 

Position Name: Volunteer Coordinator 

Reports To: HR Manager

Location: Canada / Remote 

Hours: Full Time, 37.5 hours per week (must be able to work between the hours of 9:00 AM to 5:00 PM Eastern Time)

Salary: CAD 25.00 per hour

Post Date: November 17, 2023

Close Date: November 22, 2023

About Indigenous Friends Association (IFA)

The Indigenous Friends Association (IFA) is a dynamic and innovative not-for-profit organization dedicated to empowering Indigenous communities through the integration of technology, education, and cultural preservation. Established with a vision to bridge the digital divide and foster digital literacy among Indigenous peoples, IFA has rapidly grown into a leading force in advocating for digital inclusion and cultural resilience. At its core, IFA is committed to creating and nurturing spaces where Indigenous knowledge, languages, and traditions are celebrated and interwoven with modern technological advancements. This unique approach not only enhances access to digital tools and resources but also ensures that these advancements are aligned with the values and needs of Indigenous communities.

IFA's work encompasses a wide range of programs and initiatives, each designed to address specific challenges faced by Indigenous peoples in the digital era. From the INDIGItech and INDIGIgital programs, which focus on equipping Indigenous youth with critical tech skills and digital literacy, to the development of culturally relevant educational content, IFA is at the forefront of creating meaningful and sustainable change. The organization's commitment to research and advocacy further strengthens its impact, with initiatives aimed at promoting Indigenous data sovereignty and environmental stewardship. Working at IFA means being part of a passionate team that values collaboration, innovation, and respect for cultural diversity. Employees are encouraged to bring their whole selves to work, contributing to a rich tapestry of perspectives and experiences that drive the organization's mission forward.

Job Overview:

The Volunteer Coordinator at IFA will play a crucial role in providing inspired leadership and ensuring the efficiency of the organizational processes for our volunteer program. The Volunteer Coordinator ensures the effective operation of recruitment, screening, orientation, placement, training, recognition, scheduling, and retention of all of our volunteers. 

Duties and Responsibilities

Key Responsibilities:

  • Liaise with and build connections with external stakeholders/organizations regarding volunteer engagement opportunities.
  • Work closely with program staff to ensure the smooth integration of volunteers with programs and services at IFA.
  • Maintain volunteer schedule, database, program records and policies to ensure continuity of standardized documentation and record management practices.
  • Develop/update volunteer onboarding and training materials and job descriptions.
  • Coordinate the onboarding of volunteers with the support of a Curriculum Developer. 
  • Coordinate and oversee any volunteer activities that take place in IFA.
  • Maintain accurate records of volunteer information, hours worked, and contributions.
  • Engage in regular supervision and support for all volunteers in the program.


  • The ideal candidate will have a minimum of three (3) years of recent coordination or management experience, preferably in the non-profit sector.
  • The ideal candidate will have experience in Volunteer Management: Demonstrated experience in managing or coordinating volunteers, including recruitment, training, and supervision.

Technical Proficiency:

  • Advanced skills in communication software, including Zoom, Slack, and Google Suite.
  • Basic understanding of web development tools, principles and practices. Familiarity with content management systems or web development tools is a plus.
  • Highly organized, independent, and self-directed, with the ability to manage multiple simultaneous priorities.
  • Proficiency in analyzing training needs/requirements and developing appropriate strategies to place volunteers in the correct positions.
  • Demonstrated ability to promptly respond to inquiries, and effectively present written and oral briefings.
  • Aptitude for working with attention to detail and managing time-sensitive issues.
  • Adaptability: Flexibility to adapt to changing priorities and ability to work in a dynamic and fast-paced environment.
  • Commitment to IFA’s Mission: Strong alignment with the values and mission of the Indigenous Friends Association, including a commitment to supporting Indigenous communities through technology and education.