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Associate Director, High School Program (NYC - FY25)



New York, NY, USA
Posted on Thursday, July 4, 2024
iMentor is seeking an Associate Director of Program (ADP) to join the regional program leadership team and oversee high school curricular preparation to lead direct reports in implementing a high-quality program, and in maintaining and strengthening school partnerships. The ADP will ensure that iMentor NYC achieves organizational outcomes and impact. They will join a results-oriented team working within schools in the New York City Department of Education. The ideal candidate will have 5 or more years of professional experience with at least 3 years working in an educational or youth services environment and experiences in the field of college access or success.
Candidates should display strong youth development knowledge, academic and personal coaching skills, and extensive relationship building skills. Applicants must also display strong people management abilities with demonstrated supervisory experience and superb communication skills. The ideal candidate will believe that every student should be encouraged to go to college and that mentoring is a catalyst for personal and academic success. They will possess a strong customer service orientation, and the ability to connect with and motivate individuals of all ages and backgrounds. This person would report to the Senior Director of Program, NYC.

Staff Management and Program Implementation

  • Manage a team of (5-7) Program Managers towards successful program implementation across iMentor’s high school program in 3-4 school partner sites
  • Oversee Senior PM projects and other initiatives that build capacity for the Program Team
  • Cultivate a high achievement, results-driven environment that supports the implementation of iMentor’s grade team model and effectively meets programmatic outcomes and strategic vision
  • Ensure Program Managers are effectively running the iMentor program in schools, including facilitating iMentor classes and events and forming relationships with key school stakeholders to improve program quality across the grade level
  • Conduct site visits, support Program Managers in schools Tuesday – Thursday of each week
  • Work additional evenings per week and provide event support for region-wide initiatives including mentor huddles/trainings
  • Support Program Managers as they provide cohort level and individualized coaching to mentors as they work with students in the iMentor program
  • Ensure direct reports perform case management responsibilities including advising, documentation, tracking and follow-up
  • Guide Program Managers to use data to track progress towards individual and grade team goals, identify necessary interventions to increase success, and identify pairs that need additional coaching or support
  • Utilize data and benchmarks to set goals and create manage performance
  • Provide supervision at least weekly, differentiated coaching, and twice-annual performance reviews for all direct reports
  • Partner with college counseling services on campus to streamline the post-secondary research, application and transition process
  • Monitor application and tracking of post-secondary transition steps, including enrollment in iMentor’s Post-Secondary Success Program
  • Ensure cohorts have completed post-secondary planning and college preparation checklists

Strategic Partner and Grade Team Leader

  • Collaborate with Senior Director of Program, Program Directors and National Program Team to support local trainings, planning meetings and professional development opportunities for staff to improve program quality and impact
  • Support Program Directors in leading grade level team(s), ensuring that Program Managers have the right training, materials, and coaching to ensure they can meet appropriate non-cognitive and college success goals to fidelity and to mobilize grade team members to address grade level supports through managing working groups
  • Lead onboarding and ongoing learning experiences across the region
  • Along with Director of NYC Partnerships and Senior Program Director of High School, serve as a liaison to partner schools (or team leads) through monthly reports, conduct mid-year an end-of –year meetings, and school recruitment
  • Help assess risk and ensure safety compliance across the program and region


  • 5 or more years of professional experience with at least 3 years working in an educational or youth services environment and/or in the field of college access or success
  • Experience managing or supervising staff in a performance-driven, fast-paced, dynamic and diverse environment
  • Superior relationship development skills with experience in partnership building and stakeholder accountability
  • Acts as champion of organizational vision and drives change processes to motivate, inspire and coach team to success
  • Strong organization and project management skills with ability to balance multiple priorities and high-volume tasks in a fast-paced setting, while maintaining a positive ‘can-do’ attitude.
  • Skilled in quantitative analysis in order to monitor performance toward goals and develop strategies to achieve outcomes
  • Exceptional communication, presentation and interpersonal skills with the ability to motivate and inspire direct reports
  • Demonstrated ability to collaborate across teams, departments and external partners to drive regional/national initiatives, mentor fundraising, mentor experience and hiring
  • Can effectively set expectations, leads with authenticity, self-awareness and humility, using emotional intelligence to drive culture and inclusion across team
  • Strong interest in supporting youth in a results-oriented environment and an ability to operate within a defined program model and work to ensure fidelity across different school context
  • Build strong volunteer and student engagement practices across team to increase participation and accountability for mentors and mentees
  • Demonstrated alignment with iMentor's mission, values, and commitment to diversity, equity, and inclusion.
  • Bachelor’s degree required
  • Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts including background checks.
  • iMentor is committed to ensuring healthy and safe environments for our staff, mentors, and the students we serve. In order to fully comply with the NYC Vaccine mandate, all iMentor employees (regardless of role or region) are required to be fully vaccinated priority to their start date.

Compensation & Benefits

  • Salary $70,000-72,000 annually, commensurate with experience
  • Up to 100% employer funded comprehensive medical and dental coverage
  • 18 days paid annual vacation (increasing annually to 21, 23, 25), 13 paid holidays + your birthday + one floating holiday, iMentor closed between Christmas and New Year’s Day, plus 6-7 sick days annually
  • 401K match up to 4%
  • Flexible Home/Office/School working arrangement
  • Pre-tax commuter benefits
  • Dependent care and health care flexible spending plans
  • 1 hour of wellness time off per week for wellness activities of your choosing
  • Flexible personnel wellness budget for reimbursements or marketplace purchases
  • Every staff member is eligible for organization-sponsored professional development annually
  • 9 weeks of paid parental leave
About iMentor
Celebrating 25 years of impact, iMentor is one of the most innovative college success organizations in the country. iMentor believes that all students deserve an equitable chance to pursue their ambitions. Our program builds authentic mentoring relationships in order to bring greater equity to our students’ educational journeys. Through these long-term relationships, first-generation students of color from underserved communities increase their access to the knowledge, experiences, and resources required to succeed in college or their post-secondary pathway of choice, and to pursue their career ambitions.
By partnering with public schools serving primarily first-generation college students and providing every student in the school with a mentor, iMentor supports students’ post-secondary journeys with a level of depth and personalization that cannot be matched by traditional advising models. iMentor’s students are 37% more likely to enroll in college and are graduating college at double the rates of their peers. Since inception, iMentor has created and supported 40,000 mentoring relationships.
iMentor’s Commitment to Diversity, Equity & Inclusion
We believe that people of all backgrounds deserve equal access to educational opportunities. Recognizing that our country’s history of racism and systemic oppression continues to drive educational disparities for students of color, we give special focus to addressing the economic and racial divides that impact the communities we serve. We are committed to the collective work and intentional investment necessary to consistently move in the direction of educational equity and inclusion. Learn more at www.iMentor.org.
How to Apply
Visit www.imentor.org/jobs to submit a resume and detailed cover letter describing your interest in and qualifications for this position. Applications will be considered on a rolling basis, so we encourage you to apply as soon as possible.
iMentor is an Equal Opportunity Employer