Office Manager
Idealist
About the Organization
Launched by the InvestNorth Tulsa initiative, Northside Neighbors is a resident-driven nonprofit dedicated to fostering opportunity and prosperity in North Tulsa, by operating in four key areas: Mixed-income Housing, Cradle-to-Career, Community Wellness, and Economic Vitality. As a prospective Purpose-Built Communities Network Member, the organization is committed to a holistic, resident-first approach that ensures North Tulsa’s neighborhoods not only grow but thrive.
Position Purpose
The Office Manager plays a crucial role in ensuring the smooth operation of Northside Neighbors. This position is responsible for managing day-to-day administrative functions, supporting organizational logistics, and ensuring efficient internal operations. Duties include office and supply management, vendor coordination, calendar and meeting support for the Executive Director, and administrative support for staff and programs.
Responsibilities/Essential Duties
- Manage daily office operations, including supply ordering, and file management.
- Serve as the primary point of contact for vendors, service providers, and facility-related contracts.
- Maintain office-wide systems and procedures for recordkeeping, document retention, and workflow efficiency.
- Provide administrative support to the Executive Director, including managing calendars, scheduling meetings, and preparing materials.
- Assist in organizing board meetings, community events, and special projects, including preparation of agendas, minutes, and logistics.
- Ensure a welcoming and professional environment for visitors, staff, and community members.
- Serve as a central coordination point between staff, leadership, and external vendors to ensure smooth day-to-day operations and clear communication.
- Ensure administrative systems and office operations function efficiently and reliably, as reflected in timely vendor payments, organized records, clear workflows, and positive staff experience.
- Serve as the primary point of contact for office technology and administrative tools (e.g., Office 365 Workspace, printers, shared drives, phone support), coordinating troubleshooting, access, and basic training as needed.
- Support financial processes such as invoice tracking
- Assist staff with printing, data entry, communication logistics, and basic tech troubleshooting.
- Oversees telephone services, email correspondence, and mail distribution.
- Maintain confidentiality and handle sensitive information with discretion.
- Participate in all organizational events and support broader efforts of Northside Neighbors as needed.
Other duties as assigned.
Education and Experience
- Associate’s degree in business administration, office management, or a related field preferred; Bachelor’s degree a plus.
- Minimum of 3 years of relevant administrative, office management, or operations experience, preferably in a nonprofit or community-based setting.
- Experience supporting executive leadership and managing calendars, communications, and logistics.
- Experience working with diverse populations and community-based initiatives is a plus.
- Familiarity with North Tulsa a plus.
Skills and Abilities
- Excellent organizational and time management skills; ability to multitask and meet deadlines.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Google Workspace, and basic database systems.
- Detail-oriented with a high level of accuracy in data entry and documentation.
- Ability to work independently and as part of a collaborative team.
- Strong interpersonal skills and the ability to engage respectfully with residents, staff, partners, and stakeholders.
- Adaptability and flexibility in a dynamic, mission-driven environment.
- Commitment to the mission and values of Northside Neighbors.
Physical Requirements
- Ability to lift up to 25 pounds on occasion (e.g., event materials).
- Ability to stand, walk, or be physically active during community events or outreach activities.
- Must be able to work both indoors (office setting) and outdoors (community events, neighborhood canvassing).
- Must be able to travel locally and occasionally out of town as required.
Hours and Location
- This is an in-person position based in Tulsa, Oklahoma.
- Regular hours are Monday through Friday, 8:30 a.m. to 5:30 p.m.
- Evening or weekend hours may occasionally be required for events and community engagement.
- Some travel required for professional development, networking, and training.
- This is primarily an office-based role with periodic fieldwork in the community.
Additional Requirements
- Must have a valid driver’s license and active automobile insurance.
Benefits and Compensation:
- As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and generous retirement contributions designed to support you and your family.
Details:
- 100% employer paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents.
- 401K employee and employer contributions.
- Paid time off to support you while you are out of the office.
- Paid holidays so our employees can spend time with those they care about.
- Employer paid AD&D life insurance, with employee option to add supplemental life insurance.