Practice Improvement Manager

Location: Oklahoma City or Tulsa (Hybrid), OK

Background

Healthy Minds Policy Initiative, LLC (Healthy Minds) is a non-profit, non-partisan policy organization that publishes research and analysis on mental health and substance use issues in Oklahoma, advocates for policy solutions that increase Oklahomans’ access to care, and convenes community partners to build stronger local mental health systems. The organization was founded in 2019 by The Anne and Henry Zarrow Foundation and has offices and staff members in Tulsa and Oklahoma City.

Job Purpose

The Practice Improvement Manager is an experienced practice improvement leader who supports our partner organizations in delivering quality services aligned with Healthy Minds’ strategic priorities to drive systemic change. This position guides the implementation of evidence-based strategies and needed practice improvements by assessing practice needs, fostering continuous quality improvement, and supporting system-level changes.

The Practice Improvement Manager will work collaboratively with health care providers, community mental health organizations, and governmental entities to improve how care is delivered. This will include transforming care workflows through adoption of evidence-based models, developing actionable improvement plans, and providing technical assistance to ensure fidelity.

The Practice Improvement Manager will be a member of Healthy Minds’ community initiatives team and serve as an implementation support expert, responsible for advancing areas such as the integration of behavioral health best practices into routine health care settings and increasing the utilization of evidence-based substance use prevention and treatment strategies.

The ideal candidate is adept at working in a lead role with diverse organizations and facilitating committees, distilling technical information into actionable recommendations, and applying implementation and practice improvement methods in varied settings, including community-based teams, with grantees, and other direct care entities.

This position reports to the Associate Director of the Community Initiatives Team and is full-time, non-exempt.

Responsibilities

• Manage the planning and implementation of practice improvement initiatives.
• Translate content into practical strategies for frontline teams.
• Conduct assessments and other planning processes to define the nature and scope of needed practice improvements.
• Facilitate project committees and teams, including preparation for working meetings, managing regular communication and strategic positioning with partners, developing agendas, engaging trainers and other subject matter experts, and ensuring active progress toward goals.
• Prepare and deliver technical assistance and education services to support the adoption and sustainability of evidence-based practices.
• Research varied topics in the field, create materials to assist with implementation, and develop recommendations for partners.
• Identify policy, fiscal, and operational barriers to practice improvement goals and elevate them to Healthy Minds’ community team leads.
• Serve as the primary relationship manager for key stakeholders related to the project focus areas.
• Track and report on key success metrics at the project, organization, and community levels in coordination with Healthy Minds’ data staff.
• Identify funding opportunities as needed and develop funding proposals when required.
• Maintain professional competencies in subject matters through training, use of mentors and consultants, and other development activities.
• Other duties as assigned.

Requirements & Qualifications

Strong applicants for this role may not have experience in every area we’ve listed. If you meet most of the requirements, we encourage you to apply.

Education, Experience, & Skills:

• Bachelor’s degree in public policy, public health, public administration, behavioral health, community health, or related discipline. Master’s degree preferred.
• Four years of experience in health care or behavioral health project management and systems improvement management.
• Experience with applied subject matter expertise in behavioral health integration practices, healthcare workflows/care transitions, and evidence-based substance use and mental health practices.
• Knowledge of practice improvement methods and best practices.
• Strong written and verbal communication skills.
• Experience in a nonprofit or public service role is preferred.
• Advanced knowledge of Microsoft Office, especially Excel, PowerPoint, and Outlook.
• Experience working with software solutions for organizational communication (e.g., Microsoft Teams, Asana, Basecamp, etc.) preferred.

Essential Strengths:

• Passionate about improving mental health outcomes in Oklahoma.
• Self-motivated and results-oriented.
• Thrives when collaborating with diverse groups of internal and external partners.
• Curious and comfortable with a trial-and-error approach to problem solving.
• Adapts quickly and calmly to urgent situations and changing circumstances.
• Committed to continuous learning and professional development.

Hours, Location, & Working Conditions:

• Ability to work a hybrid schedule out of Oklahoma City or Tulsa office.
• A hybrid work schedule will require internet access.
• Ability to work in an office environment and sit for extended periods of time.

About Our Benefits

As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and generous retirement contributions designed to support you and your family

Details:

• 100% employer-paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents.
• 401K employee and employer contributions.
• Paid time off to support you while you are out of the office.
• Paid holidays so our employees can spend time with those they care about.
• Employer-paid AD&D life insurance, with employee option to add supplemental life insurance.